Drake Mechanical Plumbing Service

Hello, my sewage line plugged up twice in 7 days, so I called Drake Mechanical in both instances. The first time John Kitson arrived, and snaked out the line, which appeared to clear the obstructions. However a week later, the line backed up again, so I called Drake Plumbing again, and asked for Mr. Kitson to respond back. He snaked the line again, which cleared the line.

The sewage line is only two years old, and was part of the reconstruction of the drain culvert by the Ada County highway district. My drain line was routed beneath the concrete culvert that they installed, and I am afraid that the culvert is now settling on top of my sewage line. Therefore, I am going to have to have John with Drake Plumbing give me a bid to reroute the sewage line completely.

John Kitson responded to my call for help, promptly and professionally. He did an outstanding job at clearing my 4 sewage drain line. He was very professional, and solved the problem with quality workmanship. I would highly recommend Drake Plumbing services to anyone needing expert service. I will definitely use Drake Plumbing again in the future when I have plumbing, heating, air-conditioning, or mechanical problems of any kind.

John did an amazing job.! He was so kind and patient and explained everything the whole way. Even when he was having complications unclogging the drain he continued to explain everything to me and made a stressful situation extremely fun and funny. I will definitely be going back in any future situations and I will 1,000% be asking for John

We have had two occasions to use Drake Mechanical the first with Thomas and most recent with John, both caes the service was exceptional. We recently switched from two Canyon County companies and will never go back. If you it done right and on one visit call Drake. Services: Plumbing pipe repair, Toilet installation

I used Drake Mechanical today to replace an outside faucet that was leaking when turned on. I was given an estimate of $495 and not knowing what the new faucet costs, I approved the estimate. He was her for 20 minutes and I later found the exact faucet at Lowes for $49. that means that I was charged $450 for 20 minutes of work. Beware of this company!

Jordan and his partner went above and beyond to get us up and going. I had already attempted to unclog my sewer to the city side and was not successful. Jordan spent roughly 5 hours over 2 days in order to make my home habitable again. Jordan really knew his stuff and was a pleasure to chat with during our time huddled around the clean out. I know it's not cheap, but you're paying for a professional service that I have experienced to be top notch.

My furnace kept turning off and was blowing cold air. Curtis was able to take the time to diagnose the problem and come up with a solution. Since it was late in the day, he showed me how to restart the furnace to get me thru the night and then replaced one of the needed parts that was available. Then when the other replacement part came in, he came out to replace the additional part. Great work and service all around!

Drake helped us with the install of a downdraft range. The project is somewhat rare and ended up being more difficult than anticipated. Their phone reps helped with 3 reschedulings and the technicians went above and beyond when the job got difficult along with sticking to the estimated price. Services: Installation, HVAC duct & vent installation

Cody was amazing! We contacted Drake for a quote, and Cody was there fast, discussing the project and quoting us a fair and competitive price. Even in Boise's insane market, he was able to come out again a few days later and install/pipe our gas range hood vent in a very speedy and professional manner. He also offered advice and expertise on the other remodel projects we were working on at that time, saving us from making a crucial and potentially very costly mistake. He was personable and professional, and an absolute craftsman. I cannot recommend him highly enough. Use Drake and ask for Cody!

John installed our new kitchen faucet and repaired our bathroom sink stoppers. He did a great job! He was very professional, honest and the price he quoted us was a fair price. Before leaving he had us inspect everything to make sure we were completely satisfied with his work. I would use John and Drake Mechanical again.

Critical: Professionalism Took two visits for tub faucets. Did not properly fix the problem. On second problem I Called for someone to come. Was told no plumber available till standby next day.service manager very unprofessional laughing at me over the phone as what constitutes an emergency.

Greg and Braulio were very pleasant, efficient, and explained the process and their findings. Great work! Service: Drain unblocking

John did a great job for us. We have used Drake throughout the years and they have always been very professional and they do great work. Services: Tap installation, Installation, Leak investigation and repair

Was doing a we bit of traveling through Idaho and Montana in me RV. Pulled into a petrol station to fill up me rig. Next to me I saw a Drake mechanical plumbing van. I asked the chap if he knew anything about RV toilets as we had ourselves a we bit of a clog. He said they don't work on RV's but none the less Greg came inside me RV and took look at it.

He quickly unscrewed the toilet from the floor and cleared a towel that must have been thrown down there by accident. We tried to pay him but he said happy travels and gave us some good recommendations on sites to see and we were on our way. We would have had to drive to an RV service station, drop the RV off and rented a hotel for a night. So although it took him 10 mins it saved me and me family a day we would have lost on out trip. What a good chap. cheers mate Kyle Griswald

Cody and Bryce were sent to install new gas line for gas range we purchased. Great guys. Easy to work with. Easy to schedule with the office also. Thank you for a job well done. Service: Installation

Very friendly on the phone and follow up was very prompt. They called me the next day to schedule a time to have someone come out just like they told me they would. Our tech, Thomas, was very friendly and professional. I would highly recommend this company and will definitely be using them again in the future. Service: Boiler repair

We had an emergency and we were referred to Drake by a trusted friend. Greg came out right away and found a clog in our mainline causing an overflow. It took a couple visits but seems to be doing great now. First visit cost was very reasonable! We all thought it was good-to-go, but we needed a follow-up a few days later- Drake were extremely busy but Greg came out the day after the call and found an unusual underlying issue, and was able to fix it that day.

Second visit cost was about what you'd expect from any premium plumber, i doubt many people will have to worry about a second visit for the same reason though. We would definitely use again and recommend. We are so grateful for the work! Greg was awesome. Sincere thanks Greg! and Drake!

Once again, I highly recommend Drake Mechanical after a recent water filtration system installation in my home. Thomas spent time explaining the differences between softener and filtration systems allowing me to make the best choice for me. He did a great job installing the system including adding a 2x4 board to secure the device. He was on time and kept me informed of what he was doing. These folks are great and I will use them in the future. Thank you Drake Mechanical.

These are the people you need. They are so we'll connected to this community. When I was a kid mom would call Drake mechanical whenever something went wrong. Now as an adult we may have more options, but only one right answer. Tom our tech was smart is honest and professional. And I couldn't have asked for better help. You guys rock. You have a great team. Thanks.

Wow. I can't believe the other reviews. We have a boiler system and would not use any other business. Drake completely rebuilt our boiler system using cooper pipes instead of PVC and the system has run perfectly. We did have a pinpoint leak in our hot water tank and when I called Drake they were here in 30 min or less. The part was just slightly out of warranty and they were kind enough to give us a discount on the labor. Everyone we have talked to there or had come to the house has always been kind and considerate. The cost of service has always been reasonable.

I called Drake to install a 50 gallon hot water heater in a rental. The technician enlisted my tenant to help move the new water heater from.his truck into the garage. The lady of the house came home at midnight and opened the door to the garage and was almost overcome by gas fumes. Long story short, the gas company told her to call the fire department and they dispatched a repair person too.

A leak was found caused by the installation. When I called and spoke with the Vice President I got lip service with no genuine feelings behind his well scripted words. When pressed about his attitude he actually laughed and said what could he do now? You should have called us. We have 24 hour service. I'm appalled that he never acknowledged that his company put the lives of four people in jeopardy. It seemed like no big deal.

SHORT STORY if you are having an emergency or under a time crunch to get something fixed. THIS IS NOT THE PLACE TO CALL very inconsiderate customer service. They don't talk to you before or after they leave your property and you can probably count on them not showing up on time or at all in my experience. We waited hours for them not to even show up or give us a courtesy call.

Tech that came out for our quote was nice and capable but charged us $39 (none of the other companies I got a quote from charged us anything for a quote). Quote received was literally 4x my other two quotes! I understand some variance, but seriously 4 times the others AND i had to pay $39 for a visit when all else are free? Inexcusable. I even tried to call to inquire as to why they are 4x the other guys to see if maybe they saw something important that the others missed. but am being ignored by the service manager. Bottom line- you MUST Get multiple quotes if you are considering these guys and prepare to pay for a quote that is free from everyone else.

Call them to come out to fix my toilet I was told that Just to drive to my house it was 165.00 not to touch any thing but just to drive here. I was shocked so I said "Jesus your not doctors" Bill told me that now because I used that kind of language he woundn't come out today at all. I hope they have lots of other customers because they just lost us.

Very dissapointed in this company's service! Sent a technician over to do a gasket on my pellet stove door and had no clue what he was doing. Changed way to much and ruined a 50 dollar part. I would not recommend this company to my worst enemy.

I woke up Sunday morning to a cold house. After some quick self-trouble shooting I determined the high limit switch in my furnace went bad. Seeing as how my wife and children were freezing I decided to call anyone to see if I could get it fixed rather than wait to Monday. My friend recommended Drake so I figured why not. After talking to a grumpy tech he told me it would be $150 just for him to show up.

But I was in a pinch so I agreed. After he showed up it took him 10 minutes to determine it was in fact the switch as I knew and then added $50 for labor. At that time he told me that just to get the parts warehouse open would cost an additional $100--not for the part. Just to get it open. At that point I was already spending deep cash so I declined and said my family would suffer in a cold house.

So there goes some Christmas shopping money. I get that it's spendy on a Sunday, but why not tell me that it was going to cost so much just to get the warehouse open before arriving? Here's where I almost lost it: When I called Monday to try and get the part and problem fixed, I mentioned to the clerk that I was not happy about the extremely steep cost for them to just to show up on Sunday.

His response was "that's what you get when you call on a Sunday brotha". Now I am a civil person and I am loyal to a fault--I will spend more money on a business in the long run if you treat me right in the beginning. So long story short, Drake Mechanical was willing to punch me below the belt for $350+ for getting my business once and never again. FYI I was able to get the part from YMC Inc for $35 and they would only charge $35 for house calls.

We had Drake come out to fix a gas fireplace that wasn't working. They said they fixed the problem and left and approximately four hours later I left to go to the store and came back to smell a gas leak. I called them and told them there was a problem and it took over two hours for the on-call person to call me back, at no point did they ever tell me to ventilate my house or turn off the gas or how to turn off the gas.

I figured that out on my own, after my one-year-old daughter was exposed to a gas leak for over four hours. They came and said they repaired the gas leak the next morning, about an hour later I could still smell gas I called them and complained and was told a manager would call me this was on a Saturday. Nobody called. The following Thursday my husband called them and again they said a repairman out for the third time.

The fireplace was not fixed our gas was turned off again and the repairman stated they would call the next day with a solution. No one called us back is been four days. I have called them several times and requested a refund I am told someone will call me back and no one returns my calls. I cannot believe that they cannot take a gas leak that they caused seriously, they will not refund our money or return our calls.

I want a refund so I can get my fireplace fixed and I want to know what laws if any were broken by causing a gas leak and not fixing it this seems incredibly dangerous and it doesn't seem like anybody cares.

Worst service ever! Had a furnace/AC unit installed that was so shoddily installed they even cut a hole into our house so we could change filters. Yep, nice gaping hole in main hallway. Have had to have maintenance done non-stop since neither unit has ever worked properly. Just had ANOTHER service tech over since air conditioner not working properly.

After hearing how busy and tired he was he complained about the poor installation done on our unit. When we discussed refilling the refrigerant he mentioned that he was out and it would cost me $200 for him to go to the warehouse and get more. How is it my fault that he ran out and why should I pay? Needless to say $93 later for a weekend service call nothing fixed. Sitting in 105 degree heat with no air conditioning from a 6 year old unit. Did I mention that we had them out 3 years ago to refill refrigerant and were told that the unit had a faulty part, they would order it and contact us immediately. Yep still waiting for that call. Don't waste your time with Drake