Plumbing Solutions

The tech Michael Eisenhower was great. Professional and showed me how to work the new thermostat. Did a thorough check and explained what he was doing. I love Woods. They were the only AC company that would come out when we needed them the most in a hot July month when our AC went out in our old home. We have kept with them for several years and now in our new home. I would rather pay a little more for great service then cheaper and bad service. Thank you Michael and the staff at Woods.

Mike Eisenhower is an absolute quality professional, and he took his time and wasn't in a rush, but was still timely. He was very personable, and o could tell he know what he was doing, so good job on woods behalf, with the training of their employees. This is the kind of guy that breeds consumer loyalty in a company. I hope woods quality control sees this, because this guy is what we call.an asset.

We had a mold problem on our interior unit and their technician, Michael Eisenhauer, fixed it in no time flat. Michael is not only a highly competent and knowledgeable individual, but a kind and professional one as well.

Travis was here this morning checking our units and as usual did an excellent job. His professionalism is indicative of the woods comfort system business. He has been especially helpful to us since we got the new unit. One of the best I've worked with. We appreciate him and wish him continued luck.

From start to finish, this company has exceeded all expectations. They were able to come to our house within 12 hours of our online request. Kelly reached out and made sure we were made a priority Our technician Roy who came out was super knowledgeable and intricate with his diagnosis. Even though the diagnosis was to purchase an entire new unit, they made us feel it was going to be OK an would all work out.

I let them know that I had a medical condition that requires me to stay cool so their promptness on ensuring to get a salesperson out to order the unit was within an hour that same day. Cary was our salesperson and was so patient understanding, and answered all of our questions. He made sure that all our needs were met when picking out the new unit, down to the affordability.

To top it off, he let us borrow 2 window units to cool our house until they could do the install 2 days later! I HIGHLY recommend this company to anyone! When our water heater goes out next, they will be the ones we call as well. THANK YOU THANK YOU THANK YOU!

Travis Killian was so professional and was so detailed on what exactly was wrong with our unit. The communication from the making the appointment to the service getting complete I highly recommend this company for AC/Heating units. Affordable and reliable! Customer service was one of the best experiences we've had with this type of service.

Woods has the best technicians. Our experience with Michael Eisenhauer was great. He was quick, thorough, and professional. He alerted us to a couple of issues, educated us about our options, and completed the repairs quickly. This is why we have trusted Woods with our home for the last 10 years. Michael's extensive knowledge, quality work and great customer care reflects all the benefits of using Woods Comfort Systems.

We had our bi annual inspection today which Mike Eisenhauer performed. While in the attic, he brought down pictures of mold. Not a lot of mold but enough to further discuss our options. I have sinus and allergy issues 365 days a year. We opted to install the Solaris Air Purification system, install a new thermostat and a new capacitor. Mike spent a lot of time with us and explained everything perfectly.

He did not apply a lot of pressure and handled the sale/upgrades professionally. We also renewed our annual contract with Woods Comfort. I would like to request Mike to come back for our next inspection if at all possible. Great job Mike!

Woods Comfort Systems is our go-to A/C and heating company for our commercial business. They're extremely responsive and professional. They also work quickly for both installation and maintenance appointments. We just had a 30 year old A/C unit replaced by Justin and Thomas and they did an excellent job and communicated with us throughout the process. They even had to install a unit on a rooftop, which I am sure is not easy at all.

Always very professional and knowledgeable. Courteous and friendly. Very good at explaining the work they do and why they are doing it. Good feeling to have our Trane heat pump cared for by Woods Comfort Systems. I would recommend them highly. Service: HVAC maintenance

Michael E. was thorough, quick and extremely knowledgeable about our AC /heating system. He was also very professional with a great personality : We will definitely be requesting him in the future for our AC service needs

Royce and Charlie came out quickly and found the problem fast. Really good people. I will recommend them to everyone. Very professional, fast workers and got the job done. Thanks guys!

The technician, Michael Eisnehauer was excellent. Informative regarding issues with mold in ducts, and offered several solutions. He also assisted me in installing Nest app on my phone to set up new remote controls. Was very knowledgeable. Thank you for having such a great employee. Services: Repair thermostat, AC maintenance

Michael Eisenhauer was a great technician. He was professional and very helpful throughout the entire repair. He answered all the questions we had pertaining to the system and was well versed in his work. Service: Repair thermostat

Royce installed a new garbage disposal for me. He was professional, courteous, knowledgeable and took the time to explain options as to repair Vs replacement. Before arriving he called to say he could come earlier if that was convenient which was a real plus. Woods provided this next day appointment even with my calling in the late afternoon of the day before. Would highly recommend this business.

Excellent service.very capable as a business and solid. Charlie worked on our faucet.and inner cartridge and did a fine job. When consulted on the phone about a glitch we has with this he advised us of the situation and we corrected this. We would recommend this business

Cary took his time in the inspection and provide us with quote that was fair and able to install the next day! He was kind by letting us borrow 2 portable AC units to survive the night. Justin and Chris arrived promptly on schedule and worked professionally. They did not leave until AC was up and running. We are so grateful!

I hired this company to replace two exterior faucets. On the front exterior faucet, the seal between the pipe and the exterior house wall was broken and frayed. While the plumber replaced the faucet, he ignored the seal. I was not present at the time of the repair. Another adult in my household was present. When I arrived home after the repair was done, I noticed that the seal had not been repaired.

I called Woods Comfort and expressed my disappointment. The woman I spoke with told me that someone would get back with me. No one did. I called a second time, later the same week, and complained a second time. Again, the woman I spoke with told that someone would get back with me. No one has. Instead, they have sent me an email and asked me to review them!

The seal should have been repaired. I have attached a photo. Notice the seal. This is what Wood Comfort considers to be a repaired faucet. I was charged $424 for two faucets. This is what I got for my money. Very dissatisfied.

From the start of the process until the very end of the installation, Jacob and Miles were amazing! Three new TOTO toilets including a washlet were installed perfectly. Literally, from my first phone call to book the service to the follow-up with an estimate everyone from Wood Comfort have been responsive, professional and courteous. We are going to use them again for the additional TOTO Washlet that was just delivered for the 4th bathroom and also a gas line for a fireplace. This team is great!