From the moment you contact us, through the solving of your plumbing, heating or air conditioning issue, we believe in treating you like family. We offer 60-month equal payment financing among our many financing plans, because everyone should be able to afford the highest level of comfort in their home. We take on any job, no matter the size. We believe we're the best plumbers in San Antonio, not only because of our decades of experience and passion for plumbing, but because of our lightning-fast response times and unmatched customer service.
Services
Our goal is to save YOU money, time and hassle by extending the life of your heating, air conditioning and plumbing systems. We hire only the best, most professional technicians and give you the strongest guarantees in San Antonio. AND.since so many people started calling us from outside San Antonio, we now serve surrounding areas too.
Will's All Pro has been servicing plumbing needs of the greater San Antonio area for years. We continue to provide quick, unparalleled assistance to those in need. We pride ourselves on our professional knowledge of plumbing repair and installation, as well as our ability to respond quickly to emergency plumbing needs.
Drain issues are one of the most common household plumbing concerns for residents. A clogged drain can happen anywhere in a home, and it can cause a number of problems, the least of which is slow water drainage. Some drain problems can be temporarily resolved through consumer products, but if the situation is severe enough, you'll need a professional's help.
Reviews (17)
Elsa Rodriguez
May 16, 2022
Jim Derickson
Apr 05, 2022
An $89.00 charge for sending out a "salesman", who is described as plumbing expert, who tries to convince less informed customers that they must replace their "old tired 6 year old furnace with their new efficient product at 3 times the cost to buy at a big box store. When you say NO, they charge you $89.00 for a 5 minute visit. BUYER BEWAREY!
Kay Z.
Nov 05, 2021
Joshua Holliday
Oct 18, 2021
Angelo Cepeda
Jul 28, 2021
Bad experience with this people, STAY AWAY!.had my new a/c installed back in 2018 paid them 13k.and now July 2021 my a/c wasn't cooling, I called them to service it and they said that I needs a new compressor, but don't worry still is under warranty just paid the labor, and I was like ok how much for the labor.they wanted another 3k to fix it. This is the type business they run THEY JUST WANT YOU MONEY BAD QUALITY UNITS.now it gets interesting so I called another company for a second opinion and they said that the unit is working properly with no issues whatsoever and wasn't cooling because the circuit breaker is to week for the unit that I needs a 40A instead of a 30A.40A min. is required by the a/c unit specs, really cheap to replace a circuit breaker. THEY WILL TAKE YOUR
Nathan Seltzer
Jun 27, 2021
I wouldn't really recommend them, though I've used them a number of times. Their technicians are high pressure salesmen, and you must fight and haggle with them or they will absolutely take you to the cleaners without a second thought. Normally they do good work, but I had them install a new unit at my duplex and they've been out twice since then because it's not sufficiently cooling.
I don't know if they installed too small of a unit or what, but considering the entire thing is new, you wouldn't think efficiency would be a problem. Call me concerned. Doubtful I will use them again, though I'm stuck with this warranty.
I don't know if they installed too small of a unit or what, but considering the entire thing is new, you wouldn't think efficiency would be a problem. Call me concerned. Doubtful I will use them again, though I'm stuck with this warranty.
Dede C.
May 15, 2021
After losing water pressure in all areas of my home, I called Wills All Pro hoping for some guidance. They made me an appointment the same day (which was a Sunday on Labor Day weekend) and showed up within 3 hours of my call. When Brandon Murphy arrived at my home, he was polite, courteous, and very helpful. He diagnosed my issue within 5 minutes and then showed me my pricing options.
He also walked me through each level of service so I could make an informed decision. After that, he got to work and quickly replaced the faulty pressure valve in my front yard. He didn't stop until it was done, even in the 100 degree heat. My water pressure was restored and was actually better than it has ever been in over a year of living here! I will definitely use Wills All Pro again!
He also walked me through each level of service so I could make an informed decision. After that, he got to work and quickly replaced the faulty pressure valve in my front yard. He didn't stop until it was done, even in the 100 degree heat. My water pressure was restored and was actually better than it has ever been in over a year of living here! I will definitely use Wills All Pro again!
Emily Plaster
Apr 20, 2021
Will's All Pro has been professional, courteous and great advocates toward our home insurance. Our homeowners insurance had initially turned us down to cover any amount of our plumbing project, but William advocated on our behalf and got some of the project covered to our great surprise. The plumbing project we had done was extensive, but we felt we were adequately educated regarding what was going on and their patience to answer every single question we had was impressive.
They really took their time to make sure we were comfortable with proceeding, we felt they were upfront and honest with us and weren't trying to cheat us. They kept the project proceeding quickly which we appreciated so much and even came back out a few weeks after to fill the access hole after it had sunk in some from heavy rains. Follow through was greatly appreciated as well. Will's All Pro customer service is very cordial and easy to navigate their phone lines, I appreciate being able to speak to someone instead of going through a phone tree.
They really took their time to make sure we were comfortable with proceeding, we felt they were upfront and honest with us and weren't trying to cheat us. They kept the project proceeding quickly which we appreciated so much and even came back out a few weeks after to fill the access hole after it had sunk in some from heavy rains. Follow through was greatly appreciated as well. Will's All Pro customer service is very cordial and easy to navigate their phone lines, I appreciate being able to speak to someone instead of going through a phone tree.
Rich Lichdean
Mar 04, 2021
Do not use this company. Happy to take your money for a new unit and install it that day. It doesn't function as it's meant to. They send a tech out hours later to the call who was "the closest" and didn't know how to fix it. Kept giving excuses about the outside temp is the issue. But I'd believe that if our other unit THEY INSTALLED was doing the same.
But guess what it is working fine. He leaves telling us to push the unit to its max as we have a warranty, it did nothing. We called to get someone out here and fix it as the whole house down stairs is freezing. And the Manger (who is in Arizona not Texas) tells us he won't get someone out as they are "busy". Even Do not use this company. Happy to take your money for a new unit and install it that day.
It doesn't function as it's meant to. They send a tech out hours later the call who was "the closest" and didn't know how to fix it. Kept giving excuses about the outside temp is the issue. But I'd believe that if our other unit THEY INSTALLED was doing the same. But guess what it is working fine. He leaves telling us to push the unit to its max as we have a warranty, it did nothing.
We called to get some out here and fix it as the whole house down stairs is freezing. And the Manger (who is in Arizona not Texas) tells us he won't get someone out as they are "busy". Even though the issue wasn't fixed two days prior on the last call. He kept interrupting us and giving the same excuse. Again the other unit is working fine and the rest of our family who live in the same area have no issues with their units "because of weather"! Teary just didn't want to honour customer service and satisfaction on their dime when the unit was only put in a month ago. Faulty products, money theft, and no after care.
But guess what it is working fine. He leaves telling us to push the unit to its max as we have a warranty, it did nothing. We called to get someone out here and fix it as the whole house down stairs is freezing. And the Manger (who is in Arizona not Texas) tells us he won't get someone out as they are "busy". Even Do not use this company. Happy to take your money for a new unit and install it that day.
It doesn't function as it's meant to. They send a tech out hours later the call who was "the closest" and didn't know how to fix it. Kept giving excuses about the outside temp is the issue. But I'd believe that if our other unit THEY INSTALLED was doing the same. But guess what it is working fine. He leaves telling us to push the unit to its max as we have a warranty, it did nothing.
We called to get some out here and fix it as the whole house down stairs is freezing. And the Manger (who is in Arizona not Texas) tells us he won't get someone out as they are "busy". Even though the issue wasn't fixed two days prior on the last call. He kept interrupting us and giving the same excuse. Again the other unit is working fine and the rest of our family who live in the same area have no issues with their units "because of weather"! Teary just didn't want to honour customer service and satisfaction on their dime when the unit was only put in a month ago. Faulty products, money theft, and no after care.
Trina Johansen
Feb 06, 2021
Really like this company! Excellent service from start to finish. The technician showed up as scheduled and got us fixed up. I was charged fairly and I appreciated receiving a text including a photo verifying who would be coming to my home for the repair. Definitely will call for my future plumbing needs.
E. LaFlamme
Jan 30, 2021
I was highly disappointed with the HVAC service I received from Wills All-Pro/Goettle for a number of reasons. 1. First and foremost, I'm upset because of the carelessness from the HVAC tech. A piece of PVC pipe/cap was removed from the condensate drain line valve during maintenance. He didn't replace it, and over two months my line backed up and began to slowly drip from that spot.
I found the piece lying in the attic insulation, replaced it and it stopped leaking. The water soaked the mat under my HVAC system, the plywood and beams it was sitting on, and soaked through to the sheetrock ceiling in my garage (the water spots was how we discovered this). When I called them, they sent someone out to inspect the problem. I told them I had fixed it but wanted someone to inspect and mitigate the water damage.
The tech (a different person) was very kind and professional, but after talking to his boss he said they would not replace the wood or mat under the HVAC and that the drain was installed wrong (another company installed it). When I said I understood that the slope of the drain line needs to be fixed, but the short term problem was his tech left the pvc piece off which caused the damage.
He said we can't prove that, and its a he said she said situation. I acknowledge I can't prove this, but I know no one else has touched the drain line since the HVAC check up in July and was frustrated that this is how they treat their customers and don't own up to their mistakes. 2. I scheduled a tune up for June, they called the day of and said they had to reschedule, and the soonest available was in August.
They called me in July because and opening became available, but it made me feel my business wasn't important to them if they could push my appointment off 2 months. 3. They tried to bill me twice. I paid at the time of service and was sent another bill mid-September. I emailed the receipt promptly and it was cleared up, but this shows lack of organization and it was a waste of my time.
I found the piece lying in the attic insulation, replaced it and it stopped leaking. The water soaked the mat under my HVAC system, the plywood and beams it was sitting on, and soaked through to the sheetrock ceiling in my garage (the water spots was how we discovered this). When I called them, they sent someone out to inspect the problem. I told them I had fixed it but wanted someone to inspect and mitigate the water damage.
The tech (a different person) was very kind and professional, but after talking to his boss he said they would not replace the wood or mat under the HVAC and that the drain was installed wrong (another company installed it). When I said I understood that the slope of the drain line needs to be fixed, but the short term problem was his tech left the pvc piece off which caused the damage.
He said we can't prove that, and its a he said she said situation. I acknowledge I can't prove this, but I know no one else has touched the drain line since the HVAC check up in July and was frustrated that this is how they treat their customers and don't own up to their mistakes. 2. I scheduled a tune up for June, they called the day of and said they had to reschedule, and the soonest available was in August.
They called me in July because and opening became available, but it made me feel my business wasn't important to them if they could push my appointment off 2 months. 3. They tried to bill me twice. I paid at the time of service and was sent another bill mid-September. I emailed the receipt promptly and it was cleared up, but this shows lack of organization and it was a waste of my time.
Christina & Brian Valencia
Jan 10, 2021
Mario was so friendly and taught me about proper air conditioning maintenance topics that I did not know as a new home owner. He was professional and informative. Explained things in a way that were easy to understand. He gave us plausible options for repairs we need to make. He was awesome! This is the second time I've used Will's All Pro and they have been honest and upfront each time. They have a genuine interest in what's best for the customer.
Vic Quinones
Nov 07, 2020
My water heater stopped working and I needed a technician to diagnose the issue to report to my insurance. Looking around The companies I called wanted to charge $100 or more just to come out and diagnose the issue, it seemed far too much and so when I called All Pro I was happy to find they were much more reasonable and were even able to see me same day! Cody Blackmon arrived on time and was very professional and courteous, his service was above and beyond.
When I explained this was for insurance he even offered to join me on a call with the insurance folks to best explain the issue. This helped me get things moving quickly and was much appreciated. He followed up with me regularly until insurance approved the replacement and was then able to schedule me in the next day! The installers that arrived were Adrian Dado and Adam, they were friendly and highly experienced, they answered any questions I had - even giving me some tips to help maintain the unit.
Their workmanship looks excellent and they were efficient with their time. They left the area very clean and went over the details of the unit offering to answer any questions I might have before they left. I cannot think of one thing the All Pro team could have done better, very impressive. I will be sure to go back to them on any future repairs.
When I explained this was for insurance he even offered to join me on a call with the insurance folks to best explain the issue. This helped me get things moving quickly and was much appreciated. He followed up with me regularly until insurance approved the replacement and was then able to schedule me in the next day! The installers that arrived were Adrian Dado and Adam, they were friendly and highly experienced, they answered any questions I had - even giving me some tips to help maintain the unit.
Their workmanship looks excellent and they were efficient with their time. They left the area very clean and went over the details of the unit offering to answer any questions I might have before they left. I cannot think of one thing the All Pro team could have done better, very impressive. I will be sure to go back to them on any future repairs.
Craig Cleveland
Oct 30, 2020
The people at Will's All Pro were helpful and very nice. Christy was able to get an appointment set for me last minute, and had a very pleasant demeanor. When Doug Rivera (plumber) arrived he tested the system to verify complaint, and also to make sure not to replace items that were not needed. Doug was very skilled, knowledgeable, and personable.
When these guys come out they are fully stocked and ready to get to work right away, unlike other plumbers who don't have materials or tools to perform the repairs or diagnostics and will have to reschedule a real plumber to return at a later date. Doug was done very quickly and then checked his work to verify repair. I handle all of the home repairs myself, but this was a leaking water line underground that needed excavation and replacement.
I will definitely be using Will's All Pro the next time a major repair is needed. God bless Doug Rivera, and the rest of the crew at Will's All Pro. I hope y'all never change the way you do business.
When these guys come out they are fully stocked and ready to get to work right away, unlike other plumbers who don't have materials or tools to perform the repairs or diagnostics and will have to reschedule a real plumber to return at a later date. Doug was done very quickly and then checked his work to verify repair. I handle all of the home repairs myself, but this was a leaking water line underground that needed excavation and replacement.
I will definitely be using Will's All Pro the next time a major repair is needed. God bless Doug Rivera, and the rest of the crew at Will's All Pro. I hope y'all never change the way you do business.
C. B.
Apr 12, 2020
Shout out to Benjamin and the All Pro Crew. All I can say is wow. This crew at Wills All Pro are amazing. Not only did they do the job about 5x faster than I expected, they did it with such precision and swiftness you wouldn't believe it if you saw it. There was a massive tree that had crushed my main water pipe from the city meter. I thought that tree would have to be torn down and removed completely.
The All Pro crew showed up around 8am and finished the job in about 8-10 hours or so only stopping for a quick pizza break. They were like doctors in an operating room able to cut through the rock hard ground and cut through the Roots just enough to bypass the tree (saving the tree) and run a whole new tunnel for the water system. check out some of the pictures and you'll see a couple photos of just a 10 foot section of the 30 plus foot trench that was made. I haven't taken any after photos yet but you almost can't tell anyone was here. 10 outta 10 Will recommend you call Will! Wills All Pro
The All Pro crew showed up around 8am and finished the job in about 8-10 hours or so only stopping for a quick pizza break. They were like doctors in an operating room able to cut through the rock hard ground and cut through the Roots just enough to bypass the tree (saving the tree) and run a whole new tunnel for the water system. check out some of the pictures and you'll see a couple photos of just a 10 foot section of the 30 plus foot trench that was made. I haven't taken any after photos yet but you almost can't tell anyone was here. 10 outta 10 Will recommend you call Will! Wills All Pro
Kyle Keith
Nov 06, 2019
If you like to be gouged because you don't know plumbing, this is your place. While I was out of town working, my neighbor noticed water seeping from our water main. He notified my wife and both agreed that it was the PRV (Pressure Regulating Valve) which was the same issue my neighbor had a few months prior. I had planned on personally changing it myself as a preventative measure but never found the time with how busy work has been.
Being that my wife was unable to immediately get a hold of me, she decided to go with our neighbor's recommendation. She doesn't have time to wait with a baby and guests at home. She called All Pro Texas on a Tuesday evening at about 6pm. I soon found out about the situation and immediately reached out to All Pro Texas to get better understanding of what was to be charged as I already knew how they pulled the wool over my neighbor's eyes.
They said they would have the technician call me after he diagnosed the issue. Instead, I only received information about one option; $697 +$89 for the after-hours visit via my wife's speaker phone. This is not what I instructed the technician to do. Being that I was driving I text my wife to work on reducing the price of the installation however, I wanted them to install the better valve (Bronze vs cast or pvc).
They then did the work. After completion of the work (which took all of 1hr and 15min per my cameras) my wife was too embarrassed to even let me know what the final total was and refused to tell me. The next morning comes and I decide to call APT to discuss their price gouging. I get transferred to the manager (Jesse). I ask Jesse for a line item list of products sold to us and services performed to explain their pricing.
He said that they didn't have one but that they could work on something as they do PRVs as a "Package". (What does that even mean?) I then asked what the actual total of their visit costed us. For the "Package" your wife chose, it was $1135. WHAT?!? So you're telling me you charged $900 labor to change a $150 part that took an hour and 15? Jesse responded, well yes that is the "package" your wife signed on.
So I ask: How do you sleep at night? Is it alright to charge that kind of price to people? That's outright ridiculous! He responded with, well your neighbor was there and he paid the same. I said, Yeah and neither him nor my wife know anything at all about plumbing. That doesn't make it alright to take advantage of people. He then said, well I don't know what I can do for you.
I then said, you can start by refunding me part of my payment, at least back to the only option I heard, which is $697+89 fee. Even then that wouldn't be fair but it's moving in the right direction. He refused to do so and I told him to have a wonderful day. Once I arrived home, I found that the PRV covering is sticking out 8 inches above the surrounding covers, decorated with several large rocks and a water bottle.
I can't even say that the work performed was satisfactory. So here I am writing my first review ever. For those of you that don't know plumbing, residential PRVs range $40-200 depending on size and quality. The 3/4 Watts PRV that was installed is $129 at any Home Depot or Lowes. 1-3 hrs of labor depending. APT is Home Advisor accredited and even they claim PRV replacement should cost between $250-350. Don't let yourself become a statistic, make yourself knowledgeable.
Being that my wife was unable to immediately get a hold of me, she decided to go with our neighbor's recommendation. She doesn't have time to wait with a baby and guests at home. She called All Pro Texas on a Tuesday evening at about 6pm. I soon found out about the situation and immediately reached out to All Pro Texas to get better understanding of what was to be charged as I already knew how they pulled the wool over my neighbor's eyes.
They said they would have the technician call me after he diagnosed the issue. Instead, I only received information about one option; $697 +$89 for the after-hours visit via my wife's speaker phone. This is not what I instructed the technician to do. Being that I was driving I text my wife to work on reducing the price of the installation however, I wanted them to install the better valve (Bronze vs cast or pvc).
They then did the work. After completion of the work (which took all of 1hr and 15min per my cameras) my wife was too embarrassed to even let me know what the final total was and refused to tell me. The next morning comes and I decide to call APT to discuss their price gouging. I get transferred to the manager (Jesse). I ask Jesse for a line item list of products sold to us and services performed to explain their pricing.
He said that they didn't have one but that they could work on something as they do PRVs as a "Package". (What does that even mean?) I then asked what the actual total of their visit costed us. For the "Package" your wife chose, it was $1135. WHAT?!? So you're telling me you charged $900 labor to change a $150 part that took an hour and 15? Jesse responded, well yes that is the "package" your wife signed on.
So I ask: How do you sleep at night? Is it alright to charge that kind of price to people? That's outright ridiculous! He responded with, well your neighbor was there and he paid the same. I said, Yeah and neither him nor my wife know anything at all about plumbing. That doesn't make it alright to take advantage of people. He then said, well I don't know what I can do for you.
I then said, you can start by refunding me part of my payment, at least back to the only option I heard, which is $697+89 fee. Even then that wouldn't be fair but it's moving in the right direction. He refused to do so and I told him to have a wonderful day. Once I arrived home, I found that the PRV covering is sticking out 8 inches above the surrounding covers, decorated with several large rocks and a water bottle.
I can't even say that the work performed was satisfactory. So here I am writing my first review ever. For those of you that don't know plumbing, residential PRVs range $40-200 depending on size and quality. The 3/4 Watts PRV that was installed is $129 at any Home Depot or Lowes. 1-3 hrs of labor depending. APT is Home Advisor accredited and even they claim PRV replacement should cost between $250-350. Don't let yourself become a statistic, make yourself knowledgeable.
Steven Gregory
Apr 19, 2019
$482 to replace this $24 fireplace valve. It was not leaking and there was an access door directly leading to the 2 pieces that needed to be unscrewed to replace it (no drywall, siding, or stucco demo needed). They called ask how my service went. I explained I was taken advantage of as I did not receive a breakdown of parts/labor when I received my invoice after the service was done.
They promised a manager call back. Instead I have received 4 follow up calls trying to be unsold on other products. Every time I tell them I'm not interested and I'm still waiting for a manager call back. The going rate for a plumber in San Antonio is $105 an hour. It took 45 minutes to replace the $24 part. Not sure where the extra $353 came from and apparently neither can their management staff cause they can't call me back with an explanation. THEN don't even get me started on the $512 charge to dig up a (yes 1) sprinkler Solenoid Valve!?!? The rep was nice enough to offer me a $25 discount though. (See invoice). PLEASE CALL A DIFFERENT PLUMBING COMPANY AND DO NOT GET TAKEN ADVANTAGE OF LIKE I WAS.
They promised a manager call back. Instead I have received 4 follow up calls trying to be unsold on other products. Every time I tell them I'm not interested and I'm still waiting for a manager call back. The going rate for a plumber in San Antonio is $105 an hour. It took 45 minutes to replace the $24 part. Not sure where the extra $353 came from and apparently neither can their management staff cause they can't call me back with an explanation. THEN don't even get me started on the $512 charge to dig up a (yes 1) sprinkler Solenoid Valve!?!? The rep was nice enough to offer me a $25 discount though. (See invoice). PLEASE CALL A DIFFERENT PLUMBING COMPANY AND DO NOT GET TAKEN ADVANTAGE OF LIKE I WAS.
