Pete's Outflow Technicians

Great service, they brought two trucks to pump our septic at The Mat - Boulder Creek Laundry. They did great work and gave me a ton of tips about maintaining our system. I'll definitely work with them again. Great business, good people. Service: Sewer cleaning

Grapefruit, highly responsive, terrific with phone follow up, and terrific in person. Highly knowledgeable, totally recommend!

Great company and crew. I had an emergency and were able to fit me the same day. Good value, very friendly and professional crew. I had my septic tank pumped and given recommendations for follow up inspections. Dannon and Angel were the lead crew. Thanks you guys!

Thet were so "backed up" in a manner of speaking that it took almost a month for them to respond to our needs.

Kyle and Daryl did a fantastic job. Pumped the challenging septic system, replaced to cement lids, and patch some corrosion all at a very reasonable price. Thank you

I used them to clean my septic system a few years ago, and overall was pleased with the service. I needed them again this month for a new issue. I attempted to contact them on a Wednesday afternoon. The call went to their voicemail, so I left a clear message. 24 hours later, no returned call, so I tried calling them again, and someone actually answered the phone.

I described the issue, and they said they were very busy but would give me a call back after they reviewed their schedule. It took them another 24 hours to get back to me simply to tell me that they had no openings for a month. If they have no intention of returning missed calls, then they shouldn't even pretend to accept voicemails. And taking 24 hours to check their schedule is ridiculous.

These folks represent the best in local, family business! great customer service, super clean equipment and reasonable pricing. if you want to deal with true professional these are the people!

Good service. Fast and efficient even with 2 stuck cement lids, fused to the tanks.

Guys were very friendly and gave me helpful suggestions. Price was fair. I'll be using Pete's in the future.

I've used these people 2x. The very first time I called them I was curious about when I needed to have my new septic tank drained. (I'd never lived at a house with a septic tank before.) The very nice lady I got on the phone asked me how long it had been since the last clean out and how many people lived in the house. Then she told me I probably didn't need service for a few more years. When someone is that honest, I really appreciate them.

Pete's just left after pumping and inspecting our moderately difficult septic system. 130' hose with 30' elevation required auxiliary pump - which they knew because they read the inspection report issued by another company 5 years back. They arrived on-time, were very knowledgeable, and efficient - a thoroughly professional company that I highly recommend

Wow. Call in to set an appt to get my tanks pumped and the dialog begins about how much they have to dig and that they don't know when they can be out. This goes on for a while. too long. They pumped the tanks 2-times prior with the previous homeowner so I thought wrongly that they may want to continue to the relationship as it needs to be done every 3-4 years.

She continues making assumptions, scheduling, whatever. I ask if they want my business or not. the lady on the other end of the phone then scolds me for my tone! Get real Pete's. If someone wants to get their tank pumped, no need for 20 questions. People work and don't need to be told that you'll call back, or ask my fiance if she's the homeowner, etc. Pete, or whoever runs this business, I'd suggest you replace the person answering your phones ASAP. Your competition was helpful and is pumping the tanks shortly. Then again, maybe you make too much money and don't really care.

Several years ago we had Pete's inspect our septic system and pump it when we bought our home. A few days ago the septic tank backed up into the house and I called for help. First day I called around 5 o'clock left a long detailed message. Today I called again and got the answering machine there at the business with no return phone call.

So much for helping something out during an emergency. Or returning a phone call. Even to say your schedule is full. Every time I try to support local businesses here in Northern California this is the type of professionalism I encounter. Nonexistent.

We needed to have our septic tank pumped after 5 years we have owned our house. We decided to go with Pete's Outflow Technicians because of yelp reviews. It was easy to make an appointment. They came on time and provided excellent service. Very professional and answered all the question that we had. Darren (I hope I got the name right) gave us helpful advice about how we can deal with unattractive leach field risers that stick above the ground level. 5 stars!

I have been a general building contractor in Santa Cruz for 30 years and have a very good feel for costs and servicing. These folks are definitely professionals. I had a problem with 2 systems on one piece of property that was complicated by a previous abandoned system. They figured it out right away and made short work of getting the tanks clean and functional. Very good "septic side manor"!

Thanks for the awesome job pumping, inspection, and repairing our baffle this week. I was very impressed with your professionalism, prompt assessment, and ability to compete the work in a crunched timeframe! If I had a firstborn child to offer in gratitude, it would be yours!

I just had a great experience with Pete's. The owner, Dean, came out with a helper, found and dug up our tank. Roots had started working their way into the tank since the last pumping and they worked really hard to get most of them chopped up and sucked out. They also made an excellent suggestion to have boxes built (which may be required on new septic installations now) so we have manhole like covers above the tanks.

No longer have to find and dig down to the covers. And the boxes are very well sealed so one can hope it will be a very long time before another root sneaks through the barrier. Everyone we asked about getting the tank pumped and inspected for the sale of our house highly recommended Pete's and now I am too.

They did a great job of quickly finding my tank, pumping it, and cleaning up and replacing all the dirt they had to dig afterwards. A little expensive, but good work.