The Trenchless CO

Jacob was very professional, on time, also he explained the work that needed to be done. Those people are the best! Do yourself a favor and save time and money just call them directly. Service: Drain cleaning

I was very happy with the service I received. Jacob Lopez was informative regarding the problem. He gave me several choices and explained their implications. A very nice young man to deal with. We have used this company several times before and always been satisfied with the work. Thank You,

A camera was used to locate the sewer line and identify overall condition. It was efficient and worthwhile. Service: Plumbing leak detection

Limited services. Expensive. Very professional, responsive, clean and honest. Very helpful for assessing the overall problems and solutions. Worth the money spent. New problem developed on the line fixed on the first visit. This company sent the same technician who fixed the problem at no charge and took the time to explain how it happened. The Trenchless Co. is the first place to start for your plumbing jobs.

I called for a clogged kitchen sink and they were able to come out the same day. Our tech, Jacob Lopez was professional and friendly. Hopefully I'll never need to use the company again, but if needed. I'll definitely call them again.

Thank you so much Rahmein. You were so friendly and professional. It was refreshing to receive such good customer service. We will be calling you again for the service that you recommended. thank you again, so much!

We woke the morning of Mother's Day to realize we had a clog in the drain. The toilet was backing up and the shower wouldn't drain! We looked for a company who was worning on a Sunday and found The Trenchless Co. We recognized thier name from TV ads and seeing their trucks in our neighborhood in the past. The woman who (thankfully) answered the phone when we called around 7:30 am was very polite and professional.

She took our information and I was amazed when she said their plumber could get to us between 8-10 am.! We were quoted the price of $99. I received a text and e-mail confirmation just after 8 am with a message from the plumber, Abel, along with his picture so we knew what he looked like. He showed up just around 9 am and was very polite. He saw the problem and immediately recognized it was a clog "up stream" and went to work and snaked the clean out.

He was here for about 20 minutes and cleaned his work area. We were not only surprised and thankful for this company being open on Mother's Day Sunday (the plumbing never backs up on a Wednesday at 9am :) ), but the manners and the quick and thorough job done by Abel and the woman who answered the call (sorry, I can't remember her name) was fantastic.

We had to repipe our house. After meeting with the Trenchless the choice to do the project was easy. Trenchless was there for us every step of the way. Our crew of Treavor, Deric, and Jose, was outstanding. All of them kept us informed. They all knew their jobs. Bumps in the road were resolved timely and efficiently. Needless to say we would use them again.

After a bumpy start and a couple of long nights with a Trenchless crew working on my job (whole house hot and cold water pipe replacement) we were able to address the idiosyncrasies of my 100 year old house and pass city inspection. The Trenchless crew and other employees I interacted with were very personable and committed to getting the job done right.

Technician named Nicolis was prompt, very knowledgeable, and trustworthy. He arrived on time-on Easter Sunday-to fix an urgent issue. Highly recommend.

We had a clog and looked for specials with good yelp reviews and ended up giving The Trenchless Co a try. They sent Nicolis out the same day and we were very pleased with his professionalism and thoroughness. Our service included a camera viewing of our pipes and he made a suggestion to hydrojet them due to buildup. I am sure this will prolong our almost 50yo cast iron pipes and intend on getting this service in the near future. Nicolis did not try to force us into additional services but rather informed us on the benefits which we really liked. I will be using trenchless in the future.

Jacob Lopez came out from The Trenchless Co, The scheduler was on point even though I had to reschedule and got me in the next day. They are super responsive and I had great communication. Jacob was professional, friendly and explained to me the issues that contributed to the failure and why my system was overflowing. This is the second time I used them and I forgot to leave a review the 1st time. I definitely recommend them and trust them with any of your plumbing needs! Thanks again!

They are awesome! They come out rain or shine! In fact, they had to come out during super bowl! Got us all cleaned out. Gave us an estimate for a new sewer line using the "pipe burst" option. Financing was a breeze! No digging up the yard! Can't wait for the new line! They ate do nice and send you a picture of the tech coming out do you know it's actually their employee, very cool!

My tenants had an issue with slow draining toilet and shower. They called another company who came out and spent less than 10 minutes for the "evaluation" and said they need to pull the toilet to take a better look and it would cost 500 dollars. We declined and they still charged us 169 dollars for the "service call". My tenants then called Trenchless and they came out promptly and diagnosed and treated the issue after a video scoping and declogging for 99 dollars.

The Trenchless was prompt, professional, and honest that it is common issue with build up of debris over time, which we suspected. Great 5 star service that is sometimes hard to find with other plumbing companies. Highly recommend Trenchless!

Did a full re-piping of the old galvanized water-in pipes in & under our home with US Trenchless, it was a bear of a job because of our very old house's quirks and the questionable obstructive placement a prior HVAC install had left them with, but they worked around those obstacles well and got us set with good water pressure, hot water (new water heater), and noticably less sediment in our water now.

We had a big leak from the city water main supply. The city had to shut the water off later in the afternoon. The technician was able to detect the leak using electronic device and repair the leak the next day. The technicians also took away all the trash from the yard and thoroughly clean the job site. Service: Plumbing leak detection

The service was great Nicholas was professional and did an amazing job. I personally will forever be thankful to him for the great gesture he did for me and my kids. We been battling cancer for 5 years and hes seen my wife in her condition as he passed through the bedroom to do his job. God has a story for all. Thank you for what you did Nick your an amazing human being sadly she passed a few days later. RIP Maricela Cisneros.your gesture helped in many ways for my kids thank you and may god bless you friend.

Excellent customer service! Unfortunately they couldn't clear my sewer line, however they didn't charge me anything! Rotor rooter charged $300 and only tried snaking it for about 15min. Trenchless really worked on it for a good 45min-1hr. Then when they couldn't clear it they offered hydro jetting it for 1/4 the price of roto rooter. Once again when unable to clear the line they charge us nothing! I couldn't believe it! They are my go to service and recommend them to anyone in need of their services.

Had these guys give me second opinion on needing sewer line replacement and decided to have them do job since the reviews were good well they didn't come start job on promised day, we had them do pipe bursting and the techs did most of the work in 1 day, we did have problem with having to have a vent cover to crawlspace replace and a also they left alot of mud in the driveway and on street, also didn't level the dirt well after covering the holes where they excavated in backyard, the whole experience seemed rushed and I feel they could have done a better job with repairing damage considering that this was a 12k job, I really felt we were going with a top shelf company and didn't get that impression after all was done, probably should have went with Bell Brothers, but you Live and Learn, just a bit of advice to you to treat customers homes with Respect.

Had a huge issue with another company and they came out same day and fixed what needed fixing in such a timely manner. They are great.

They showed up exactly when they said they would. Jacob came out and took care of the clog quickly and easily and was very professional. Everyone I spoke to at the company was very professional. Would recommended them to anyone with a clog. Service: Unclog drain

The problem was handled in a timely and professional manner at a very reasonable rate. Jonathan did a great job. I'm completely satisfied with the service, and would recommend it to anyone. Service: Unclog drain

We have used Trenchless several times for drain clearing. They have always been timely and professional. It's great that they can usually come out the same day as my call which is sure important when the kitchen drain is clogged. Thanks, Trenchless. Service: Drain cleaning

Good price, showed up on time. Matthew was friendly, fast and very efficient. Looking forward to working with them in the future on bigger repairs. Service: Unclog drain

I called them re: a clogged kitchen sink and, of course, the next day we had a large family dinner planned so we needed it fixed asap. They scheduled us that Saturday evening & within 2 hours had a technician out to snake the kitchen drain. I highly recommend!

I was super satisfied with this company. Their employee Matthew Williams was great. He was polite and explained everything to me and got the job done fast and right. This companies price are definitely great. I highly recommend this company 100% Service: Drain cleaning

I thought the company was good, outstanding even. But the first good rain showed me something different and frankly amateurish. My clogged pipe is fixed and my toilets are no longer clogging and thats a good thing. However, they had to remove a section of sidewalk to make the repair and therein lies the problem. They obviously did not repack the dirt underneath the sidewalk so that the area that they dug has sunken along with the section of sidewalk they removed and re-installed. Not happy anymore.

Job was completed in a timely and professional manner, only issue was the bill, that issue was resolved in one call to the office where vince the manager promptly changed my bill to what i thought was the correct charge. this was nothing more than miscommunication between the tech and myself rare to find honest companies these days trenchless is one

Had a sewage backup with water leaking and backing up to all parts of the house. Called Trenchless Co up and they were able to come out right away. Had the pleasure with working with Hunter and Nicolas and service manager Vince. Real honest and professional, followed up with me after discovering it to be an issue with the city line. Even had the courtesy to help clean the property after the city refused to, even though they were at fault. Will definitely hit them up again if any issues come up in the future.

They are the best, hands down. I will never use anyone else. I'm a skeptical person but I'm very confident in this company. Mr. Will is a great technician hands down. He located the problem in two minutes whereas another company came the day before and charged me $500 and didn't fix the problem. Services: Repair sewer, Unclog drain, Repair outdoor systems

We had scheduled for mainline cleaning for a special package. Soon followed email confirmation after the appointment was set and a call to let me know that technician Willa drive soon. Jacob came and looked for outside clean out never knew such thing but the drain could be accessed and cleaned out from outside the house. When he opined the seal the shower drain was working perfectly. Jacob said that there's no needs for roto rooting So there was absolutely no charge! I like the integrity of Jacob, wonderful communication with the home office and I will definitely recommend the business and use them when my drain clogs up.

Phenomenal from the moment we called their office to book service. Don't go anywhere else, just call this company for the best customer service, excellent communication, and skilled technicians. You won't be disappointed! 5 stars to James, Matthew, and the scheduling service! Max is the best owner!

I hired for an estimate this company and they came and did an evaluation on the pipes of home. But I did not needed right away so I planned to do the cleaning next September. However I got a water leak in the back of the home and I did a second apt. June 24 from 1-3pm. That day a lady called and said that she needed to change the apt much earlier in the day and I told her that I work and that I will be home at 1pm.

She wanted then more info on the leak which I did before when I booked the apt. She was not placenta and she was demanding and finally she told me that she was cancelling the apt because she needed the apt made by my neigborgs as the leak was by the fence. It was imposible to reason with her and definitely she took me off the apt. I have another company with a nice gentleman that came later on the weekend.

The Trnchless should avoid to have this lady mistreating clients and being insulting on the phone. She changed the apt time and then she cancelled it. I have an accent because I am latin and I strongly believe that she was bias from the begging of the phone call. NOT GOOD

SO, backstory: just moved into a house, and it's been problem after problem. After several weeks of living in the house, I walked into my laundry room to find a centimeter of water covering the whole floor, and all of a sudden my toilets won't flush, bathtub and shower filled up with about an inch of water, etc. Perks of being a homeowner, right? Anyways, had the home warranty, so I thought this would be a minor, temporary problem.

They sent a plumber out, and lo and behold, my house is the one house in the neighborhood without an obvious, well-located cleanout. And of course, my home warranty doesn't cover finding the clean out or clearing the blockage by pulling a toilet. So plumber says, just dig around, find the clean out, and call us back. Okay, sure, so I start tearing up my front yard, and can't find the clean out.

I mean i'm digging holes, tearing up my landscape, to no avail. Prior owner is no help. So I call another plumbing company, they walk around the property, say the clean out should probably be in the front yard, but say sure, we can pull the toilet for $500, or you can just find the cleanout, if it even exists. Now I don't even know how i'm gonna make my next mortgage payment, so paying $500 to pull a toilet was a non-starter.

So I continue tearing up my front yard, but this morning I awoke to a centimeter of what we'll call "wastewater" in my bathrooms, so now it's emergency status. I found Trenchless online. So I call Trenchless, describe the blockage problem and the issue with the missing cleanout to the operator, and she says "no worries Steve, i'll send out one of our hybrid technicians with a camera." Then the Lord decides to send an angel in the form of a technician named Ray.

Whereas the prior plumbers who had come out apparently didn't want to get dirty or spend any time helping me find my cleanout, Ray says "Don't worry Steve, i'll find it", and gets to work. After using the magical camera and detector, we found where the cleanout should be and started digging, and there it was! Anyways, the amount of effort Ray was willing to put in, and how professional he was, all shocked me compared to my prior experiences with plumbing technicians. Ray not only found my cleanout but cleared the blockage, and now I can use my house's facilities again (I had been going to the laundromat, washing dishes by hand, etc.). Ray was also super informative, discussed the whole process with me each step of the way.

They also came out super quick, I called this morning around 8:30, and Ray was able to come out this same morning. I'll end this epic rant praise with this: Trenchless has a customer for life.

$165 vs $6000! Story: I had a clogged main. Their tech responded very quickly, (and was sort of abnormally friendly) but then bid $6,000, stating they'd have to dig up the whole backyard to unclog it. I clarified multiple times that my husband wasn't home, and stated clearly that we'd have to consider the bid before making any decisions.

After the tech (Rahmein) left, PG&E showed up and started spray-painting in front of our driveway. He said he'd received a call that emergency digging work was going to be done at our address the very next day. Flabbergasted and embarrassed, I informed him Trenchless Company was never given a "go" on the job, "it was 100% just a bid". Turns out, this poor PG&E guy had just gotten home from his shift but was then called back out for my address.

So he had to drive all the way across town and then BACK home, for literally no reason, other than Rahmein jumping the gun and arrogantly assuming he had secured a $6000 job. I ended up calling Miracle Plumbing. An hour of snaking and $165 later. line was clear. I really don't appreciate Trenchless Company trying to straight up swindle our family, and inconveniencing another person with their attempt.

Updating my review after work was completed - the Trenchless Co crew was professional and hardworking all the way through! Rahmein had warned us when he gave the quote regarding a rare worst case scenario, and the implications of that, and of course that happened to be the case for our sewer line. I really appreciate the amount of expertise he had to even let us know from the beginning what possibilities there might be, so that we could be prepared.

Our sewer line goes out into our backyard and unfortunately we had to go slightly past the fence into the neighbor's yard due to Sacramento's weird sewer infrastructure, Rahmein handled getting permission from our neighbors, which we were so grateful for since he's so professional. They told us that the City would have to come out to work on their part of the sewer line, but Trenchless Co does the excavating portion.

They had to dig a deep hole to the sewer main, and called more crew to come and help dig. Digging is not fun, but everyone was so professional and hardworking to make sure our sewer line was reconnected by the end of the day. Even one of the guys supervising got in to help dig even though he was wearing nice clothes and nice shoes. The City came out to do their work, and once we let Trenchless Co know, they were back to fill the hole back up and ensured that the fence and everything on both our neighbor's side and our side was restored.

We are very grateful we went with this company and their dedication to doing things the right way. Lifetime guarantee just says the amount of commitment they have to their work.

This 5 star rating is for the great service the technicians provided for us, we had just bought our house, and after just one week in we had back up issues at both our bathrooms, they responded very quickly, and also included a video of the sewer line to identify any future issues. They are the best plumbing company I had ever used and will gladly recommend them From the scheduling, the text notifying us who was coming with name and picture, to observing social distancing, to follow up after the issue was fixed, their service was excellent

Our experience with Trenchless has been awesome from the beginning. We've known we had a problem for probably two years, but the initial estimate we got was pretty intense. Then, after watching the Property Brothers battle in San Francisco, I learned about trenchless plumbing! Rahm came out with his cameras and spent a lot of time assessing and explaining the problem and the solution in detail.

We had three different types of old useless pipe and Rahm combined their various solutions to come up with a quote. His enthusiasm for plumbing was quite impressive! The company was patient with us as we held of immediate service to gather our finances. Once we gave the thumbs-up, Trenchless scheduled us within the week! When Jay and Wilfredo arrived to do the work they were friendly and professional.

They finished early both days of the job (a real bonus when you're waiting to "try out" the plumbing.) and cleaned up after both days of the job as well. They communicated with us throughout the process so we would know when it was time to stay clear of the faucets etc. It's hard to spend money on something you can't "see" every day - so it's great when a company makes you feel comfortable with the work they are doing. We greatly appreciate your service and hard work, Trenchless!

I'm confused on how this company gets rave reviews unless people are not getting other estimates from other companies. The technician, Ray and his intern, Jacob were wonderful. Friendly, on time etc. I was told my 2 kitchen sewer line needed to be fixed. Ray explained how they would repair the entire line with lining and only have to dig a 3' by 3' in my home.

When he gave me the estimate I about fell over! $12,000.00. Let me just say, I knew when I booked the appointment last weekend with their online chat their pricing would be high, but WOW! Now for the kicker. I had another estimate today from Affordable Trenchless. My sewer line is fine. No repair needed. It makes me sick to my stomach to think of the people this company has ripped off. Especially, the elderly. Breaks my heart.

I hope this will be a reminder for anyone reading this, always get at least three estimates. Update 3/18/21 The owner, Max called and expressed is concern about my experience with his company. I appreciated is apology and his offer to personally come and check my sewer lines and see where the roots may have come from. I politely declined. I did share with him that I had another company, Express Sewer and Drain come out this morning and the technician told be exactly the same thing the technician from Affordable Trenchless told me.

My sewer line is fine and for as old as my house it looked good. As a business owner, I understand poor reviews suck and can hurt business. This is not my intent for my review. My intent is to remind people to always get three or more estimates before signing a contract.

Wow! Had a sewer line emergency and Trenchless came to the rescue - same day! We were assisted by Hunter Dodson at Trenchless and were we impressed! He is 5!star service. On time, super friendly, explained every step and process. He provided excellent service including scheduling us for some follow up work we needed! He went above and beyond to move the toilet back to ensure we were set before he left. Wow! Trenchless is great in large part due to Hunter!

Great crew from consult to total job to clean up. Rahmein came out and did a very thorough consult with us on something we knew was eventually needing to be done. Since we decided to be proactive and not wait for total collapse of our 50yr old Cast Iron Main Drain we chose to have this down done now since it was the very last part of our complete plumbing upgrade inside to outside. Greg, Luke, and Wilfredo were amazing in getting this tough job done. It's a heavy heavy drain under house that has been buried for 50 years. Yay Called Rahmein for a quick question and they dispatched Stephen the next day for a little esthetic quick fix in the toilet and again another super knowledgeable super friendly guy as well. This was the right choice for our project!