Bestline Plumbing

Critical: Professionalism I called for an appointment and the guy that answered was rude and acted like I was bothering him with trying to give them business. I made sure to cancel that appointment fast. I refuse to give my money to a rude company.

Called on Monday and they said they would come out Tuesday and never showed. Call back was told no record of me making a appointment. Made another appointment, was a hour late from the time they said they would be out. The person said he didn't have the material to fix the problem so he would come back the next day but he would only take cash only. Called later and canceled the appointment.

I called the office to have someone come out to clean out a drain in one of my apartments, and the first thing the person on the phone says is that apartments cost 99.00. I've been getting all of their advertisements constantly from this place and they all say "Clean any drain only $69.00" nowhere does it say extra charge for apartments. When I asked why they cost more his answer was there is always something more in apartments.

And they say 24 hour service then but his reply to me was no one could come out today and mind you I called at 3 pm. My first dealings with Bestline Plumbing put a bad taste in my mouth, I will not be calling them again and would not recommend them to anyone.

We had a mainline backup in our little house and we called to see if they could send someone over right away. The person that answered stated that they do not perform that service at night even though they are 24/7 company and just gave nothing but excuses as to why they wouldn't come and do it. Never going to try to call them again. It's a quick 15-20 min job but I guess I'll go somewhere else.

I called for a quote when I mentioned the price on the flyer he got upset and said I don't have time to haggle with you. Find someone else. I said no Please? Then he hung up on me. Really disheartened because my uncle had his flyer on his fridge about a year. He may have known him so instead of telling my 80 + old uncle. I will just tell him they couldn't come out today.

It is Saturday evening on the Memorial Day Weekend and I thought I was going to have to move to a hotel for the weekend because all the toilets in my home were clogged. I called the plumber I was using for 30 years and he said he was busy. I called 5 more plumbers and nobody wanted to help. I found Bestline Plumbing on the internet, . Fourty-five minutes later two plumbers showed up at 7 pm, and cleaned my sewer system.

The reason I am writing this review is because I was suprised because I didn't expect such a nice attitude from employees who have to work late on a holiday weekend. Thank you very much for the fast service.

Bestline Plumbing Inc. has been in business more than 45 years. Every home plumbed with new water, sewer and drain pipes comes with an Original Owner Lifetime guarantee. A firm price is quoted before work begins. Never pay one penny up front and pay only when the work is complete and you are 100% satisfied. Bestline has the best payment terms in the industry. Customers can make small monthly payments for up to 48 months with no interest.

When gives you a firm price that will not change, is willing to do your work without one penny up front and give you up to 48 months to pay with no interest, then Bestline is a company that you can trust. Bestline is one of California's largest plumbing contractors and has California State Contractor Licenses for eight specialty trades. Unlike smaller contractors, Bestline satisfies thousands of customers every year and sometimes competitors write bogus reviews.

Even after satisfying thousands of customers every year there will always be approximately two bad reviews from people who were never Bestline customers. You have nothing to lose with doing business with Bestline because you don't have to pay until you are satisfied and even then you can make small monthly payments.

I called the gas company because I smelled gas. They shut it off and locked it. They could not identify where it was comming from. I tried 4 companies. 1st company wanted $450 just to come out and try to find it. 2nd wanted to charge $150 an hour till it was found. 3rd charged $300 flat, found two leaks and wanted to charge me an extra $12,000 to replace all lines plus city permits.

I wanted a second opinion on the work, so I called Bestline Plumbing. They charged $240 to locate the leaks. Charged $5575 total to replace all gas lines including permits and waived the $240 because I got the work done. They took two days to complete the entire job real fast. Now, I have my gas back on thanks to Bestline Plumbing!

Had my mother's house re-piped from galvanized to copper. Several corners were cut so I've recently come to find out after she passed away. When I phoned to see if they would simply come out to strap the pipes like they should've been in the first place, the jerk tried to tell me that the hammering pipe noise was my new faucet causing the problem while cussing me out on the phone.

Completely unprofessional for a company that has been in business for as long as they advertise. I wouldn't hire these guys to water my lawn, let alone do any sort of construction.