DDS Plumbing Inc

6 years ago we had a chance to use this company for our re-pipe to PEX. Our contractor insisted on using "his" guy. Well, we're sitting here 6 years later still commiserating over having used that idiot. He quit the 1/2 way through the job! He put in a water conditioner using salt which we told him was not what we ordered. We ordered a whole home filter to get rid of the chemicals that West Basin uses. DDS to the rescue! They knew the right filter to get, had it installed and took away the $5,000 waste of money the idiot put in. We love them. Will use them again if we need it.

Used dds many times. They had 2 service technician to help our comunity with our plumbing issues. I called the other day for service and found out Garrett doesn't work there anymore. I called another company and was dissatisfied with their knowledge and lack of customer service. I would have gace, 5 stars if Garrett was still my plumber

I live in an older house, and when I bought a new stove, I was informed that my gas valve was the wrong size for the new stove. I called DDS Plumbing, and spoke with Katy (sp?), who was very pleasant, and the company made me a priority, and came out the same afternoon! There was a miscommunication with the man (Franz) who installed a new pipe, and the next morning I detected an odor of gas.

The Gas Company came right out, shut off the gas, and indicated a pipe mismatch. I called DDS, and they again made me their top priority, coming right out and installing a new pipe! Problem solved. Again, Katy was very pleasant and attuned to my needs, bending over backwards to make me a happy customer.

I just witnessed a driver completely lose it in a young woman who did nothing to him. Flipping her off yelling out his window. Trying to run her off the road! I almost called the police. I was right next to her. She did NOTHING to this guy. Wow. If this is how they act I'm surprised they get any business. I'm not even from around here

DDS Plumbing and Garrett were very responsive and efficient. I had an emergency issue with my water heater. Garrett was prompt, efficient and courteous. They are an honest and reliable company that I will definitely recommend to family and friends.

The best plumbing service. We have only lived in the area for a little over 3 years and have only used DDS Plumbing. We have had new toilets put in; garbage disposal issues and Garrett even helped install my Kangen Water Machine. He is the best! Any time I have panicked with a plumbing situation, they have made 100% effort to accommodate my situation and each time the results were exceptional. I have also learned a lot watching Garrett work. He gives good advice for any future problems I might have.

My husband called DDS as they are an authorized repair service for our water heater. The staff was courteous and made arrangements for a technician to be out within 24 hours. Garrett showed up within the scheduled time and determined that the problem had resolved itself and no work was required. He was honest and professional. Would call them again without hesitation.

Horrible company. They overcharged us. Even spoke to the owner who is pompous.

Customer service horrible. I am a repeat customer and every time I've relied on DDS, they have dropped the ball. The first time the service rep, Joe had to be continually reminded of my job. The second time, a broken water heater needed replacing. Tech came out on Thursday to quote job. I was told Friday morning I would have a quote. It's now late Monday morning and I still have not heard back. Meanwhile Surfline Plumbing has taken over the job and I am very happy that I've chosen a new plumber.

Awesome customer service - had a water heater for 23 years that finally gave out and DDS was here within 30 minutes- Garrett walked us through the problems and we ordered a new one. Was put in 2 days later- timeline was fast and they showed up when they promised, no waiting. They were courteous and professional. I recommend highly.

We were very impressed with John C., the service technician when he fixed our pinhole leak in our pipe. His response time was excellent and he did a great job explaining the process along with an estimate. DDS was a recommendation from a couple of our local friends and we will definitely use them again and recommend them to others. It's tough to find a good local plumber and it looks like we've found ours now! Thanks John and DDS for the professional service.

They are always quick to respond. I have used this company for over 15 years. Garrett is the best service tech. He not only figures out what's wrong but he is honest and quick. He also shows us when he says he will be there.

My realtor recommended DDS and I'm happy that he did! Needed a clean-out installed at our new home as the home inspection found that one wasn't present. Given the age of the home, and the number of trees in the area, it was a good preventative step. Garrett came out with a second plumber, and knocked out the job. They were professional, explained in detail what was happening in the system, walked me through the video feed of the piping and explained what I should be on the lookout for in the future.

Very communicative, on time, and even under their estimated budget (which almost never happens)! They still have another trip to make for a smaller add-on piece of work, but overall, I'm a very satisfied customer.

I had a GE Water Heater problem. Called over 20 Appliance and Plumbing service companies and all either didn't service GE or don't have parts to fix the problem. Called DDS Plumbing, great customer service response over the phone, very helpful. Garrett showed up within an hour and new exactly what is wrong with it. Garret was able to engineer a solution by replacing the Thermocouple and got the Water heater working again. I appreciate their quick & reliable service and I highly recommend them to anyone needing appliance services. Thanks Garret for for your great service. OS. Torrance CA.

Sorry, but I wanted to give the community a general heads up. We have had DDS several times into our home for plugs and they repaired things quickly. Based upon those experiences we invited them to my parent's home to provide service to clear the drain in their tube. Long story short, the job went from a $250 service call to a recommended $450 Hydrojet clean out to a $10,000 job that would have required the jackhammering of the concrete foundation, distruction of a wall and flooring material.

They recommended that the drain line had failed and was "leaking". Say what?! In the process of conducting their initial $250 service they punched a 10" hole in the wall and damaged the access panel to the back of the tub. The hole was "hidden" by a huge chrome disk that didn't even cover the extent of their distruction to the wall. Anyway, we quickly brought in another highly recommended plumbing company and within 1 hour of arriving the young tech had removed a huge plug of hair, resulting in the completely clearing of the drain.

Imagine if we had allowed my parents home to be broken up to "repair" a broke leaking line. What a joke. These guys never even had the nerve to return my call when I first asked for an explanation of their $10,000 estimate. Stay away.

Sump Pump Emergency! The last major rainfall that we had filled up my sump pump catch basin and started inching toward my garage door. I called DDS Plumbing and explained my problem and even though they didn't have anyone available to fix my problem Joe Quintana--the service manager--was at my house in about an hour with a loaner sump pump saving my garage from flooding. Amazing! Joe tells me that the problem could be a clog or that one or both pumps might be bad--preparing me for the worst.

About a week later after everything dried out, John Charshafian, shows up and cleans out the sump pump catch basin, tests the pumps, check valves and then cables the pipe to the street. He tells me that the pumps are both in working order! He even sprayed down the drive way leaving it cleaner than it was before. Thanks guys!

I've used DDS Plumbing 3 times now for different issues in my home. Every time they've been courteous and efficient. Garrett was our plumber each time and he has been great. I highly recommend them.

If I could give negative stars I would! We had a problem where our newly installed shower was causing the pipes to rattle which after 4 hours of trying and failing to resolve the issue the plumber who was more than happy to bill us in full for not fixing the issue. (Another plumber was called the next day and was able to fix it in less than 10 minutes).

We also needed the plumber to locate and turn off the water for the entire house for which he charged us $125 and it only took him 10 minutes. I was not present for when they wrote up their scammy bill. Congrats DDS you got my business once and won't ever again. I hope others read the review and call someone else. We definitely got ripped off.

As a realtor & property manager, having dependable vendors is crucial. No matter how big or small my plumbing need is, DDS has a professional staff waiting to assist. Their prompt, courteous service is unmatched in the industry. Recently, we had a kitchen sink leak in a small rental unit. The representative from DDS came out the same day, had the parts in the truck and was able to replace the leaking garbage disposal in under an hour.

He also included recommendations to the homeowner so they could remedy future problems before they occurred. I have confidence in DDS when I am arranging a service call for a client. I know they are dependable, honest and my clients will love them! If you need any type of plumbing service done, do not hesitate to contact DDS Plumbing.

I'm one of the partners of a Real Estate brokerage and property management company. We deal exclusively with luxury sales and leasing and DDS plumbing is our absolute go-to company for plumbing issues. They are responsive, knowledgeable and professional. Their guys are courteous, on time and very helpful. I feel confident knowing they will be servicing my clients. Highly recommend and refer with confidence.