Heine J H Plumbing & Heating Contractor Inc - Andvr

John and his son Kris are the only plumbers you should ever have out to your home. Their professionalism, quality, and work (in general) are completely unmatched. Both father and son (as well as wife/mother, Dottie; manning the phones) are the best of the best, especially when it comes to small family businesses and they will treat you like part of the family, as well. Do yourself a favor and support this local business if you're trying to decide who to use and who you can trust. You won't get anyone better.

I was a new customer, and had an emergency situation with water leaking into ceiling and walls. Called Heine at 11:56a, Dottie was very kind and receptive to my issue. By 12:30p they were at my house and remediating the leak. Quality of work was excellent, price was more than fair. I would highly recommend Heine Plumbing, and will definitely use them for all of my needs going forward.

I've been a customer of Heine Plumbing for several years--they're always very responsive, and John, the guy who usually shows up, is very friendly and professional. I've recommended them several times before and can vouch for their service. Service: Water heater repair

We highly recommend Heine Plumbing without a doubt! Always professional, friendly, fair and knowledgeable. Kris is always happy to explain what he is doing in detail. If you need a plumber, don't look any further than Heine.

Heine plumbing is absolutely the best. Since we moved here we have had 3 other plumbers service our house and no one comes close to the service we received. Kris was excellent. He went out of his way to explain everything and also answered all my questions. He was neat, courteous and polite. We will recommend Heine plumbing to all our neighbors. Thank you Heine Plumbing. Richie Orlovsky

Called Heine Plumbing to do a large job on re-routing my entire home plumbing for a new septic system. I knew from my first contact with the office and when I met Kris that this was the right company for the job. They were highly professional as well as experts in their field. Kris did a fantastic job and was courteous and extremely neat and meticulous.

He worked relentlessly to make sure that this big job was completed in a timely manner and on schedule with the excavating company. Words can not describe how thankful I am to Heine Plumbing and Kris for making a very difficult job seem like a walk in the park. I would highly recommend this company for all of your plumbing needs.

Kris is very professional and knowledgeable. He diagnosed the problem and installed a new sump pump in an timely manner. Have had his work previously and always very satisfied. His associate in the office (Doty) is very pleasant and will promptly return your calls an advise you on the upcoming appointment. Strongly recommend!

Heine Plumbing & Heating are phenomenal! Chris was FANTASTIC. Super personable, punctual, very knowledgeable and affordable. He took his time in explaining the issue and ensuring I understood the problem and remedy. He also checked for leaks related to my outdoor spigot in the front of the house which was not part of my service call. Heine Plumbing & Heating are my forever go to guys for any future heating and plumbing issues/needs. Thanks so much Chris. Knowledgeable and Friendly service is a welcome breath of fresh air!

We had an issue with the activation switch to our sewage ejector pump in the basement. They were very responsive and friendly on the phone. The gentleman who came to our home was very nice and extremely knowledgeable. He took the time to explain things to us so we could understand what was going on and never made us feel like any questions were dumb. They definitely will be the ones I call if we ever need a plumber again and I would definitely recommend them.

This place is family owned and operated! They are honest and do great work! From answering the calls to the guys show yup att our door, they really do care about the customer.

Heine Plumbing is the company we will continue to call for our plumbing needs! Chris was professional, knowledgeable, and very easy to talk to. He took his time making sure I knew what was going on and what to do to prevent issues in the future. The staff members I spoke to for scheduling were also great. Thank you to Chris and the staff at Heine Plumbing and Water Treatment for the incredible service!

I needed a plumber to install a whole house water filter and conditioner system in my home. It just happened Kris was doing a job for my neighbor so I asked him to give me an estimate for the work. His price was great and so was his work! I could not be happier with the work he did, clean and neat work with quality parts throughout! Kris took the time to explain the whole system to me and when it came time for me to change out the sediment filter he walked me through the process step-by-step.

I am now confident I can do the next change on my own. I also had Kris swap out a couple of values and replace a sink drain. Again, top notch work in every aspect! Super friendly and courteous! If you need a plumber and are in their service area, this is the company to call! I surely will for all my plumbing needs!

John is very friendly and got the job done right and quickly. He is also very helpful, giving me some tips for the future. Will definitely be using Heine Plumbing going forward and will recommend to friends and family

The owners wife Dotty picked up on the 2nd ring, always a good sign. I explained that my water heater died and needed someone to come take a look. She took a few notes and said she would call back. Nine minutes later she called and told me that their crew was just finishing up in my town and would swing by. Ten minutes later the owner John came up my walk and I directed him to the crawl space, whereupon he emerged 5 minutes later with the verdict: the 12 year old water heater was DOA and leaking.

Since my mechanicals are all squeezed into a crawl-space, he would need to locate a new heater designed to fit in such spaces. He spent about 10 minutes on his phone and told me he could have a supply house in Hanover drive one right up. Additionally, he told me an electrician would be necessary to install an emergency cutoff switch and offered his go-to guy if I didn't have one.

I didn't and he made the call. An hour later he came back with his helper and the new tank. Meyer Electric out of Swartswood showed up 10 minutes later and both crews went to work. 3 hours elapsed and I was back in business! I am completely satisfied with the workmanship and with the fast response to hot water dilemma. I love that the operation is a family affair and local. I'm lucky too that John has a good relationship with Bill Meyer Electric, who came on very short notice and did the work for a fair price. You can't ask for more than good, skilled and honest local contractors. I highly recommend them!

Kris came promptly on the same day I called. Diagnosed the problem with my water heater, fixed it and also quoted a new price for a new one as mine is 21 years old. Extremely friendly and professional. Will recommend to friends and use the again.

I called yesterday for a leaking pipe in my bathroom that needed repairing and they were able to give me an appointment today for the times i requested! Service from Chris was super professional and friendly. pipe was fixed within an hour and was extremely well priced. would definitely recommend : Service: Repair pipe

My wife and I were very pleased with the work that they did for us. They installed a new hot water heater within a couple hours. That was unbelievable. Also very neat and no mess left behind. We will be using them for everything else in the house.

Having used Heine Plumbing over the last 10-15 years, They were our first call when we discovered a water stain in our kitchen ceiling. Calling for an appointment was easy as can be. John dropped by the same day and did a great job diagnosing the problem, cut a hole in the sheet rock and discovered a pin-hole in one of the pipes. Shutting off the water, covering the work area with drop-cloths then proceeded to remove the leaky section and replace it.

He took the time to clean-up more than we would have expected. John was great at explaining the whole procedure as he was working. Thanks again, John for a job well done. Highly recommended PS: John, enjoy your vacation!

Chris came to install our dishwasher. He went ABOVE and BEYOND considering there were parts missing and a few other issues with the unit. This was our first time using Heine and because of Chris' diligence, we will be life long customers!

We were very pleased with the work that John from Heine Plumbing did for us. We had a slight problem after he left but he came back as soon as he could to fix it and then went out of his way to find a toilet tank lever that matched the rest of the bathroom fixtures. Would definitely recommend!

Heine Plumbing is highly professional and Chris, field technician who repaired our leaking water heater, was extremely courteous, honest, and thorough. We discovered a large leak on a late Monday evening and contacted Heine after hours. They do offer 24hr SVC as found on Google. I was very impressed with the professionalism of the dispatch personnel as well.

They took my information and informed me a technician would be calling me as soon as possible to assess my situation and indicate his availability for repair. Chris was the technician who called me within 20mins of my initial call. He was extremely personable over the phone, informed me of possible causes and was very honest in his availability. He admitted he was the only tech on call (due to other techs' vacation days) so he would probably not be able to reach me compared to other plumbing companies I had contacted before him.

I appreciated that. The other company that did promise to call back NEVER did (poor first impressions) even after a couple of follow-up calls from me. Chris offered to fit me into his schedule the following day and again was honest in admitting it was already a full schedule. He promised to contact me in the morning to update as to when I may be expecting him to come to my house.

As promised the next morning, he called and indicated he was able to adjust his service calls and made our house his second stop. I was floored as to how he treated our issue with as much concern as the other calls. He made the effort to show genuine attention to our cause and came onsite, repaired our water heater issue efficiently. He also provided advice as to replacement of our heater as it is 16yrs old and estimated how much longer it may be good for. OVERALL REVIEW: excellent recommendation for plumbing needs, professional staff, prompt replies and follow-ups, honest advice. I commend Heine for employing such a professional as Chris. Thank you so much again Chris for exemplary service!

John Is very Professional and courteous the job was finished on time I will definitely recommend to friends and family I will be using their services in the future Everything looks great.

If I could give 10 more stars, I would! I just happened to pick Heine Plumbing & Heating out of a handful of companies. I AM SO GLAD I DID! I don't know where to start, honestly, because my experience with this company was AWESOME from the start! First off."Ma'am"?!?!?! I haven't had a young man call me "Ma'am" in. well, NEVER!

It was so nice hearing a young man have manors! Kris was so professional. He knew his stuff! It was so reassuring having him explain everything because it was clear that he knew exactly what to do in our situation. I didn't feel like he memorized a whole lot of stuff just to sell me stuff I didn't really need. You could see he had a passion for what he does.

He was extremely thorough and made sure I understood everything. Kris was VERY honest. HONESTY isn't something you find often! Everyone is trying to make money and will tell you things just to get you to buy things. Kris did NOT do this. He told me what he thought would be best. No pressure to buy anything. Speaking to Dotty was a pleasant experience.

Always helpful and informative. Quick to call back and appointment availability was great! Kris installed our new water softener quick and neatly. He cleaned up after himself.in fact. I think he left the area cleaner than it was when he first started! PROFESSIONAL, KNOWLEDGABLE, QUICK, PERSONABLE, and HONEST! Couldn't be happier with result! THANKS HEINE PLUMBING & HEATING! I DEFINITELY RECOMMEND THEM!

They came in to fix my leak under my kitchen sink. There is a $55 for their visit, which gets deducted from total if they actually fix something. They charged me $155 in total which was comparable to other quotes i had received. after a couple of days we noticed leak again. I called in and within another few days they came in and checked. the faucet o-rings had an issue. they fixed the leak for no charge and left with some tips to ward off the mold. It was a Chris who came, this time with an older person as well. Very friendly people and got the job done in no time. I would recommend Heine's to anyone.