Reissmann Plumbing & Heating, Inc. is a full service plumbing and heating company serving Morris County and the surrounding areas since 1966. Our goal is to provide our customers with the most thorough, courteous, and satisfying service in the plumbing industry. We take pride in the satisfaction we provide to our customers, the knowledge and continuous education of our staff, and our ability to perform efficiently and professionally.
Reviews (3)
Jill Robins
Jun 13, 2021
Greg W.
Dec 22, 2020
Called today to get an estimate. Wanted to use a local plumber to support the local community. They wanted to charge $79 just to give me an estimate. If I was willing to go with them, the $79 would be credited back. I don't have a clue what the procedure would cost and can't see paying $80 for someone to come out and tell me if they can actually complete and give me a price which I might not even be able to afford.
Would probably have used them if they came out and looked at it without asking for $80 up front. Customer service rep was very pleasant and friendly. I can not comment on the work but am looking elsewhere for a service provider due to the upfront fee.
Would probably have used them if they came out and looked at it without asking for $80 up front. Customer service rep was very pleasant and friendly. I can not comment on the work but am looking elsewhere for a service provider due to the upfront fee.
Robert Litkenhaus
Feb 01, 2018
They called me to refill my Neutralizer. They had done work for me before but not to refill my neutralizer. I asked them what price they charge for the service and price per bag. I then called Portasoft who normally services my neutralizer. Reissmann was less expensive. The plumber did a great job but the price did not match what I was quoted and it was more then Portasoft would have charged me.
When I called the Reissmann office I talked to both the sales person and office manager and they would not live up to the price I was quoted. They basically told me in a rude way that I didn't hear them right and this is the price and was not willing to adjust anything on the service call or material. The original person that called me was not the normal sales person and gave me incorrect pricing but they were not willing to take any responsibility and make any adjustments. I would not use them again.
When I called the Reissmann office I talked to both the sales person and office manager and they would not live up to the price I was quoted. They basically told me in a rude way that I didn't hear them right and this is the price and was not willing to adjust anything on the service call or material. The original person that called me was not the normal sales person and gave me incorrect pricing but they were not willing to take any responsibility and make any adjustments. I would not use them again.
