Ayotte Plumbing, Heating & Air Conditioning, Inc. is a full service company providing quality, professional and personalized service. With over 35 years of experience and training, our goal is to ensure the complete satisfaction of every customer. Our success is largely due to the relationships we build and the trust we have with each customer. Our customers know that a promise made is a promise kept at Ayotte Plumbing.
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Reviews (7)
Anindya Jyoti Dutta
May 19, 2022
Called in these folks since previous owner used them to install the central air. My problem was AC was not turning on due to no power on Y1 on thermostat. After coming in when I explained what's the issue and how this 'no power on Y1' happened back in February, the tech basically said it's a thermostat problem and need to call the Nest/electrician (also how they never work with nest thermostat which is bizarre tbh).
Me knowing a bit about HVAC, asked him to jump Y1 and RC wire and AC should turn on if it's a thermostat problem. He then said yes, I can try that. Sure enough it didn't work and proved that it's NOT a thermostat problem. Then he finally went to the attic to check the air handler and did something with the condensate Safe T switch and AC started running.
There was recent insulation work from MASSSAVE and he said the issue is from the insulation work, even though the problem (no power to Y1) happened back to February (and I just had to disconnect the wire from the thermostat since no need to cool the house back then). Long story short, I have expected more than "masssave caused the problem". Who knows if the condensate drain is clogged or something and if that caused the shutoff.
At the very least I needed a rootcause of the problem. But this guy went down right away and got to his car and said service call would be $180. I hate leaving bad reviews to local business but I really had an odd experience. Leaving 2 star since AC is working, for now, but I am pretty much sure if condensate drain clog is the issue this will fail again and then there would be another $180 "service call".
Me knowing a bit about HVAC, asked him to jump Y1 and RC wire and AC should turn on if it's a thermostat problem. He then said yes, I can try that. Sure enough it didn't work and proved that it's NOT a thermostat problem. Then he finally went to the attic to check the air handler and did something with the condensate Safe T switch and AC started running.
There was recent insulation work from MASSSAVE and he said the issue is from the insulation work, even though the problem (no power to Y1) happened back to February (and I just had to disconnect the wire from the thermostat since no need to cool the house back then). Long story short, I have expected more than "masssave caused the problem". Who knows if the condensate drain is clogged or something and if that caused the shutoff.
At the very least I needed a rootcause of the problem. But this guy went down right away and got to his car and said service call would be $180. I hate leaving bad reviews to local business but I really had an odd experience. Leaving 2 star since AC is working, for now, but I am pretty much sure if condensate drain clog is the issue this will fail again and then there would be another $180 "service call".
Sandra Harrington
Jan 14, 2022
Debra Martin
Sep 06, 2021
These guys are great! Eddie came and replaced our air conditioner in August - up in the attic. Did you get the part about August up in the attic - with no AC on the second floor? He and his team are fantastic - conscientious and personable. They got the new unit installed without making a mess. They treated my home with care and I couldn't be happier. Call Ayotte. They'll take good care of you.
Sean Corey
Aug 22, 2021
I've had Ayotte out at my property a few times for a few different jobs. I've had a few different of their techs and a few repeats. I've personally dealt w/ three different of the owners as well. All knowledgeable in their area, all great to deal with, and all, on the level. I have even contracted them to do two mini split systems. They are Excellent and I would highly recommend them. Update1( 8/17/21 ): I've had Ayotte out to install a pair of large outdoor splits and 8 indoor heads, and to remove a bad natural gas on demand and replace it with an electric fiberglass tank.
Let me tell you their quality of work, attention to detail, promptness, fair pricing, and the friendliness of their employees is why I keep going back. These guys are good; Use their services. businesses like this should thrive.
Let me tell you their quality of work, attention to detail, promptness, fair pricing, and the friendliness of their employees is why I keep going back. These guys are good; Use their services. businesses like this should thrive.
Meagan Anderson
Mar 17, 2021
Ayotte is wonderful! Super responsive and friendly office folks. Andrew and Joe came to fix our water shutoff and get our backyard spigot working again. They were friendly and professional and walked me through what needed to be done and why, then made sure I knew how to work everything they installed. They left the work area (behind our washer/dryer) cleaner than it's ever been. Absolutely recommend them!
Kimberly Lamb
Jan 30, 2021
They called to let us know they were on their way. Hunter and Andrew introduced themselves upon arrival and did the job quickly. We had asked about repairing a leaky faucet and they recommended rather than charging us for repair we would be better off just replacing it on our own. Friendly and professional. We will hire them again if necessary. Thank you.
Dominic Micale
Dec 29, 2018
Ayotte did an excellent job with setting up a new AC and Furnace. They were on time, professional and quick in completion while making sure to check their work before leaving. Went above expectations (replacement of sub-pump and additional pipe work). Will continue to request their services as I have been recently such as the last cold snap when I had frozen pipes and furnace issues with the igniter. Thanks!
