With a 90+ year service history and more 5-star reviews than any contractor in the state of Connecticut, it's no wonder homeowners turn to Aiello Home Services for all their Plumbing, Heating, Air Conditioning and Electrical needs. No residential plumbing problem is too tough for our highly trained and licensed plumbers to handle. From drain and sewer clogs to frozen pipes and more, Aiello arrives in well-stocked trucks with the tools on-hand to finish most jobs in one visit. For larger plumbing projects, we offer free estimates and excellent financing plans as well.
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Aiello is proud to offer a 10% discount to our men in women in the military, and a 10% discount to our senior citizens. Aiello Home Services is a proud 4th generation family-owned business that's been serving Connecticut for over 90 years. We began as a small business upgrading coal fired systems to oil.
Every year, Aiello answers thousands of calls from Connecticut residents seeking water heater repairs. And every year, we're here for those residents with friendly licensed plumbers, unmatched plumbing guarantees and industry-leading service. Is your home's water taking too long to heat up? Are you not getting any hot water at all?
Every year, Aiello performs hundreds of water heater installations for homeowners across Connecticut. And every year, we're here for those residents with great financing options, unmatched guarantees and extended water heater warranties of up to 8 years. Service Call fee additional. We keep fully stocked warehouse & trucks to repair or replace right then, no need to schedule another appointment most times.
Every year, Aiello answers thousands of calls from Connecticut residents seeking drain and sewer clearings. And every year, we're here for those residents with fast convenient scheduling, industry leading service and unmatched guarantees. From clogged sinks and toilet clogs to main line sewer backups, Aiello is here to put your plumbing back in order.
Reviews (10)
Bargerhead
Apr 27, 2022
So I called for a small hole in some aging copper that developed over time in my Enfield home. Normally we called a local plumber in town that was unavailable. It was just the gravity fed drain from the kitchen sink to main line. So I called Aiello. No walls, fully exposed, and easy access. With a "$50" coupon, they wanted me to pay $650+ dollars to replace with pvc.
I looked up the national average of this type of repair and it's between $125-350. I even told him I'd pay $400. I believe they should make some money, but $650 bucks is unacceptable, and this was with the "coupon". Then the guy says, "you don't go to McDonalds and haggle over a Big Mac". Sorry guys, this was Ruth Chris pricing and most certainly I can decide not to go there.
So that's what I did. offered 400 bucks (still high), and he left. The next guy I called locally. I sent these same pictures attached and said that will be low $300 range tops. He will be here tomorrow. See pics of this repair they wanted to charge me 650 bucks for.
I looked up the national average of this type of repair and it's between $125-350. I even told him I'd pay $400. I believe they should make some money, but $650 bucks is unacceptable, and this was with the "coupon". Then the guy says, "you don't go to McDonalds and haggle over a Big Mac". Sorry guys, this was Ruth Chris pricing and most certainly I can decide not to go there.
So that's what I did. offered 400 bucks (still high), and he left. The next guy I called locally. I sent these same pictures attached and said that will be low $300 range tops. He will be here tomorrow. See pics of this repair they wanted to charge me 650 bucks for.
Gregorio Rivera
Apr 16, 2022
I definitely recommend Aiello Home Services. From my initial contact to the completion of the work, there is not one bad thing I can say. Bought the house about a month ago and discovered that when the 2 upstairs bedrooms use space heaters at the same time, it tripped the circuit. If I used my microwave and coffee maker at the same time it tripped the circuit here too. Ben came and assessed the situation.
He spent a good amount of time explaining the various options that were available to me. The following day, Ben and Ralph came and did all the work that was needed. Adding 2 new circuits in the upstairs bedrooms, 2 in my kitchen, replaced my old 220v that was in my living room with standard outlets w/ 2 USB-C charging ports (a must for me, lol) and replaced an outlet in my bedroom. Cleaned up everywhere they did work. More than 5 stars needed for this team. Definitely will be using Aiello Home Services for any future projects. Thank you all.
He spent a good amount of time explaining the various options that were available to me. The following day, Ben and Ralph came and did all the work that was needed. Adding 2 new circuits in the upstairs bedrooms, 2 in my kitchen, replaced my old 220v that was in my living room with standard outlets w/ 2 USB-C charging ports (a must for me, lol) and replaced an outlet in my bedroom. Cleaned up everywhere they did work. More than 5 stars needed for this team. Definitely will be using Aiello Home Services for any future projects. Thank you all.
Marie Nelson
Mar 21, 2022
Hi. The service tech showed up on time and did a great job explaining and replacing our faucets for our washer. He was friendly and professional! Very pleasant experience! We also had our outlets replaced for our washer and dryer. The techs were excellent, easy to talk to and explained everything. I'd def have these guys back if I need any more work done
Susan Kociszewski
Feb 27, 2022
Great company. Immediate on-site response to my urgent problem by Zack who assessed and identified my problem. Gave me repair options professionally with no pressure. Zack and Ben performed my system repair and upgrade in a safe and courteous manner, keeping me informed of progress along the way. They worked very well as a team and only left after all my concerns were addressed and resolved. I would certainly use this service again and highly recommend it to others! Thank you, Zack and Ben, for giving me peace of mind!
Linda Kearney
Feb 25, 2022
A great experience. Jim arrived on time, was very professional, and courteous. Best of all he explained his findings in a way that I could understand, explained how the issue happened and then explained how he resolved the problem. I also was able to run another issue by him. I know he is super busy, but he took the extra time to listen, and then went the extra mile to check the issue out and provide me with an estimate and explained what needed to be done. I will be calling Aiello to do this job as well.
Sri J.
Feb 23, 2022
We continue to call Aiello every time we have Electric, HVAC, or Plumbing needs. They do what they say they will, guarantee their work, and give a great price. I wanted to take the time to thank them for their continued great job and mentioned the technicians that have helped me in the past few months. Today Zack J arrived on time to replace our drop ceiling fluorescent lights with new LED lights.
He was professional, gave a great rate, done fast, and cleaned up after him self. Last month Rob H looked at our Electric heater and gave us a quote to replace it, Scot P to repaired a toilet in Dec, and Justin M looked at an overloaded electric outlet in November. Great job Aiello team!
He was professional, gave a great rate, done fast, and cleaned up after him self. Last month Rob H looked at our Electric heater and gave us a quote to replace it, Scot P to repaired a toilet in Dec, and Justin M looked at an overloaded electric outlet in November. Great job Aiello team!
Krista Kennedy
Feb 15, 2022
Our water heat crapped out on us this morning and within four hours Rocco was here to look at it. He was super fast and even made multiple phone calls with 2 minutes before the suppliers closed to find us a water heater. There was a second man with Rocco that helped the job go two times as fast! Gary came through and dropped the new water heater off while Rocco disassembled our old one.
They were done within an hour and we now have hot water again. We love Aiello, Rocco was super professional, used language we could understand, showed us how our new water heater worked and was very personable. As always we will continue to say 10 stars!
They were done within an hour and we now have hot water again. We love Aiello, Rocco was super professional, used language we could understand, showed us how our new water heater worked and was very personable. As always we will continue to say 10 stars!
Camille Eremita
Feb 08, 2022
Asked for a routine cleaning of main drain to the street as there was a problem a couple years ago and there was advertisement of a $93 main drain clean out. There was no current clog or issue just wanted it maintained. They wanted to charge me almost $600 citing that the $93 special is no longer running. The emergency call I needed 3 years ago on a Sunday evening was only $300. Was able to get them to $449 with a camera inspection.
The quality of the work was done fine and they were here less than an hour and happy to report no obstructions all the way to the street. They did empty their trash in to my trash can and left a couple hair pulls and a rusty screw in my driveway. Camera inspection came two days later and discovered a "belly". They provided a quote of $8,800 to replace a 3 foot section. for that amount I can buy a used excavator, take excavation classes, replace the pipe myself, and still afford a vacation. I will from now on choose local plumbers. Thinking back I should had just had them leave. Anyway, use your local plumbers
The quality of the work was done fine and they were here less than an hour and happy to report no obstructions all the way to the street. They did empty their trash in to my trash can and left a couple hair pulls and a rusty screw in my driveway. Camera inspection came two days later and discovered a "belly". They provided a quote of $8,800 to replace a 3 foot section. for that amount I can buy a used excavator, take excavation classes, replace the pipe myself, and still afford a vacation. I will from now on choose local plumbers. Thinking back I should had just had them leave. Anyway, use your local plumbers
Dave Kelly
Jan 22, 2022
Jason did an excellent job of removing my old water heater and installing my new one. He explained all the features of the water heater and the warranty that goes with it. He was professional and personable and performed the work neatly. I highly recommend Jason and Aiello Services and will use them in the future. Service: Water heater installation
Donna Milliot
Dec 26, 2021
Beyond happy! Peace of mind and new upgraded electrical panel. outstanding job from my technicians Rob and Tim. Reliable and professional experts in their field! I learned a few things myself which is very helpful for a first time home owner. They were professional through the entire process, cleaned up after themselves and were super polite and friendly.
I found Aiello services on a flyer I received in the mail. I have no regrets. I will be sticking with Aiello for the peace of mind I have with them and for me that is an invaluable service! Thank you again Rob and Tim, and Kevin was very helpful and nice to deal with too!
I found Aiello services on a flyer I received in the mail. I have no regrets. I will be sticking with Aiello for the peace of mind I have with them and for me that is an invaluable service! Thank you again Rob and Tim, and Kevin was very helpful and nice to deal with too!
