Advance Plumbing & Heating Inc

The technician was professional but the charge did not match the labor involved all that had to be done was with a pair of pliers and5 min. I will never call advance pluming again and would advise others not to call there.

Love that they don't charge just to come out to your house. They discuss repairs & recommendations before doing them and don't pressure you, and always very prompt. Definitely recommend them.

We just used Advance for a hot water heater replacement and they did an excellent job. The entire process of setting up the estimate, appointment and installation was extremely easy and fast. I would recommend them highly Service: Water heater installation

Advance plumbing and heating provides excellent service always. Ive used them multiple times for repairs, service and general plumbing needs. They're polite, professional and super responsive. Example- called last night because my water heater went out, answering service took my information (not an emergency) and they called me first thing this morning before 8am. Gave me a 2 hour window between 10-12, called me when technician was on his way (within that window), and technician called me when he was on site diagnosing the issue.

When the technician finished the repair (within an hour), he called me back and took payment over the phone. Everyone I spoke with couldn't have been more friendly/helpful and the communication over all was unmatched. Thank you Advance!

Our main sewer line backed up Sunday night. Called for service early Monday morning. The tech was at my house by 1130AM. He quickly assessed the situation, came up with a game plan and executed it to perfection. Clean, friendly and fairly priced! Service: Drain cleaning

When we converted to gas from oil I had 3 companies come and give estimates. Michael, the owner of Advance Plumbing, was far and away the most informative about the process and the equipment, and their price was very competitive. Once the gas line was brought to the house, they were on the job promptly. Our house's plumbing caused there to be an issue with air in the system and they responded immediately to fix the issue. We were extremely pleased!

I had a leak down into our basement that I was having difficulty finding. Finally discovered it came from either the dishwasher or the sink. When I removed everything from under the sink, I discovered it was definitely coming from there, everything was soaked. I called Advance Plumbing and they sent someone out within a few days (it was not an emergency).

This was a couple of days before Christmas. Greg quickly discovered it was the faucet hose that was torn and leaking. I was given a few choices for repairs and chose to replace it with a faucet he had in his truck. Unfortunately the faucet he had was a little different than every other fixture in my kitchen. I needed one that was "brushed" instead of shiny silver. Greg took the time to call his office and was able to have a coworker go to Hartford to pick up a faucet that would be better suited to my kitchen.

I feel he went above and beyond to get what I needed the same day, right before Christmas. The new faucet was easily replaced and works great. Greg was very professional and did a great job. Thank you so much.

Mike and his team installed the gas line for our pool heater. They coordinated with our pool contractor, explained what I needed to do with CNG, and pulled all the necessary permits/filed the build order with CNG on our behalf. Despite the fact they were called short notice, in the middle of winter, with lots of bad weather hampering their ability to complete the work, they got it done quickly.

I'm no plumber but you can tell they did the job right/top notch. They even had the inspector there to sign off right when they were finished so the pool contractor could backfill the trench immediately before the next round of snow that night!

I am very impressed with the work they did for us. Michael came and looked at the project and told us it is complicated but can be done. His staff at the office always courteous and friendly. The staff who cane to do the installation of dishwasher / blue sink / gold faucet / garbage disposal / new gas line to the cook top and connection/ copper pipe for ice water. The 2 young staff came today and did a remarkable job. Jeff came few weeks ago did a good job too. No hidden cost. Thank you Advance Plumbing.

They helped with the Oil to Gas Conversion. Michael, the president of Advance Plumbing if I'm not wrong, who first came to my house and gave me the estimate was very responsive and gave me all the information I needed before making my decision to which company I wanted to used. He did explained everything about the equipment I needed and the ones on the market, the pros and cons.

I didn't received such information from the other companies I requested estimates from and that made me feel more comfortable and decided to go with them. The office lady named Nicole was very responsive to all my calls when I had questions and concerns and always greeted me with respect and a very friendly manner. The guys who came to my house and did the installation were very professional, communicative and friendly.

They knew what they were doing and always gave me the right answer when I asked them. They removed all my old heating equipment such as the oil tank, furnace and eletric boiler, cleaned and organized after they finish the job. They were there on time for the inspections done by my city and gas company Eversource. I didn't have any problems throughout the installation at all and will be using them for my needs in the future. I highly recommend them!