Bel-O Sales & Services Inc

Rob came to do a freon leak test and our yearly air conditioning check-up and cleaning. He was patient with me as I was asking lots of questions about my system and he was explaining things so I could understand the process. I like to understand things, thus lots of questions, so I can be on the lookout for out of the ordinary things that could arise. Then if something does seem strange I will be proactive to prevent expensive breakdowns. Rob was very patient with me, very pleasant, and informative.

Overall good service. Did take almost 10 Days from initial call to finally getting the unit replaced. Called on a Wednesday morning after our A\C failed. First tech came out and discovered the condenser was toast and not under warranty. Cheaper to replace then repair. Setup a time for someOne come out on Friday to get a quote on a new A/C unit with the promise of getting a call back on Monday with pricing and to set up an install.

No call back on Monday, called on Tuesday and was informed the person was off but would get back to me Wednesday. Great. No A/C and a newborn in the house. They did call back Wednesday and finally got it installed on Friday. The techs were great but call personnel were lacking in friendliness. Overall good with room for improvement.

Val, Our tech was so knowledgeable about our issue. Was able to tackle it in no time. Very professional, and friendly. This is the second time we have used this company. We wouldn't call anyone else. Highly recommend!

Paid almost $1000 for someone to come to my house to clean the ducts. Service man shows up with a shop vac. Really. At my other house another company brought a huge vacuum truck. Didn't cost $1,000 either. They cut holes in the duct work runs, never taped sealed them. I had too do that. Didn't clean the main run down to the blower motor, as they said they would. Had concerns about one long run being clean, wanted to check to make sure they were clean. Dave the salesman said he would bring a camera out.

Never showed for the appointment. Once I finally got in touch with him, he stated he was sick that day. I took the day off for nothing. He finally showed up one day, I wasn't home, my wife was. He ran camera down just one run in the kitchen. He said it was clean. Told my wife he would send me the video. Guess what.no video. Weeks later he finally got back to me on this, only after I sent him an email. Dave said "It was clear.

It recorded but won't transfer. Camera issue. Dave" I had all kinds of questions about the work that was done. Dave said he would talk to Jerry, and all my concerns would be addressed. Never heard back from Jerry. My son was going to use Beloman to clean his ducts too. He changed his mind after my nightmare. Sad. Never again. Get the work to be done in writing.or your ducts won't be the only thing getting cleaned.

This was my second time using Beloman as I had a fantastic experience the first time. Steven B. arrived on time and was professional and friendly. He addressed the problem immediately. My hot water heater needed replaced which I had anticipated. He recommended a unit and had it here the same day. Installation was smooth and he left the area clean of debris. I would trust them with all my plumbing needs!

Val was great! Very knowledgeable and willing to listen to my concerns. He had to work extra hard on a shower repair and is greatly appreciated! Will request for him for my next plumbing need. Hoping not for awhile, though! Lol. Services: Shower repair, Water heater repair, Plumbing pipe repair

I have members of the BELO staff come out twice a year - furnace and A/C check ups. The representatives are very friendly, professional, and willing to share tips on things to watch for with my units. They do a great job and I trust them. Service: Portable A/C services

I am highly impressed with this company. We needed a drip line installed on the gas line that heats the pool. Additionally, the inspection stated we also needed a regulator. The technician (Gage) was dispatched quickly and arrived within the hour of my call. The work request was not an emergency but even so they were very prompt. Gage communicated with me every step he took and made the repair the same day. I would definitely recommend BELOMAN and Gage to anyone looking for repairs of this nature.

I woke up on a Saturday morning and my furnace had stopped working- Beloman was able to send someone out that same day and get our heat back on. I don't believe that they are the cheapest in the area but it is worth it to me to have folks who show up on time, communicate professionally, and fix the problem on the same day that the issue came up! I would definitely recommend them to others.

Needed to have a water heater replaced so I called for service. I was impressed with the quick response. James came to replace the unit and was very knowledgeable and professional. As a new home owner, I really appreciated his explanations of my options. The work looked great and I was up and running in a few hours. I will be contacting Beloman for my future needs.

Called for an issue with my air conditioner. Was fixed quickly, was affordable and I really appreciated no games or upselling.

We discovered a gas leak in our home and Ameren had to shut it off. It was below freezing outside. We called several companies and chose Beloman because of the way they treated us on the phone and their estimate. Dustin came first thing the next morning (16 degrees!) and quickly fixed the leak. The total price was half of the cost compared to the other estimates and the work performed was outstanding.

Rather than replace large parts of our existing piping, he installed a connector which fixed the leak and will make further repairs much easier (if there is a next time). Dustin was friendly at all times, professional and gave us good advice for improving the comfort of our living areas. We highly recommend Beloman.

At the end the year I had my furnace go out due gas leaks they were out in cold weather cut pipes plug them off and got my furnace back working while we decided how to get gas lines through an 1862 built house to a 1929 ad on. They were great. They found a way to cut the cost and avoid the confusion of extra pipes. They had two days of work and while there the workman picked up my recycled plastic ghat got blew over twice. My brother Dennis was so excited the work is very professional. The men were friendly and go at service and beyond.

John K. took care of us today. He was timely and very professional. He checked everything out and explained how the system works. I would definitely call them again.

Colby H. Friendly, professional and more then qualified to completed the task at hand. Provided a responsible quote for 3 exterior faucets. Replaced the shut off valve under the kitchen sink to the dishwasher. Thank you again for helping us get things back to normal. Very much appreciate. Note: There quote was 1/3 the price of the first plumbing company. Randazzo Family

Bel-O came through in our time of need. Our a/c quit so we called them for help. We've used them for other heating and air system problems before and have always had good experiences. This time was no different. They were swamped with service calls all day so they had to help us after hours. They sent John, who was excellent. He was pleasant and professional, and he helped us not just by fixing the problem (thankfully just a blown capacitor and not a whole new unit), but also gave some friendly advice on how to make our home more comfortable by changing how we use our thermostat and manage the return air in the basement.

He could've said the unit was shot and I wouldn't have known any better. How often do you find kind, quality, HONEST service these days? I'll keep calling Bel-O for our HVAC service needs, and to replace my a/c unit when it does finally quit.