Terry Allen Plumbing & Heating CO Inc

Just found out they stopped selling to walk in customers. Glad I didn't buy a furnace with them, I couldn't even get a filter from them.

Hi, I live in California and have a vacant home for sale in Flint. I called Terry Allen to have a tec. go out and check the thermostat because it was difficult to for my agent to operate. Tec. was on time and very helpful and showed my agent how to adjust it. Then checked out the heater. He found the heater burners were clogged with a lot of dust, hairs and debris.

He did a super job on the cleaning. He was very professional and only charged me for the cleaning on the heater and waved the trip fee. How great is that! I was so happy with the work and a great family business that you can count on. 5 stars for this family business and their technician! Jennie L. Colmer

I have always had good service from Terry Allen Plumbing and Heating. The technician, Dennis, explained everything to me so that I knew exactly what was wrong and what he was doing to fix my furnace. He got it running and we had heat. I know my furnace is on it's 9th life. Dennis also explained to me about getting a new furnace installed.hoping my old faithful lives until Spring

Terry Allen did outstanding work installing a tub for us. The entire process from estimate to final payment was simple, and everyone I dealt with at the company was professional. The actual work was done with attention to detail and completed on schedule. Highly recommended! Service: Installation

Tech came out and said he couldn't take care of problem. Charged us $89 service fee and recommended American Sewer. American Sewer came out the next day and fixed the problem but also said Terry Allen Plumbing could have fixed it. Urgg. Only fortunate part is that when confronted, they said they would tear up our ck pmt.

When I called to have the stems replaced on my tub faucet, so they knew it was a pluming call. The service guy showed up and had no pluming parts on his truck. He was at my house for a total of 10 minutes, said he had to run back to the shop to see if they had the parts. He was gone for about an hour, when he got back he said it would be $446.00 to replace the stems and handles( you can get a whole new faucet for $100).

When I told him no thank you I was charged a $90 service call. My question would be what service did I pay for. The guy was there less then 10 minutes, . So I paid for him to drive back to his shop when they knew it was a pluming call, and not have any pluming parts on the truck and then to give me a ridiculous price. I DO NOT RECOMEND EVER USING THIS COMPANEY!

Had terry allen install my furnace and air a couple year ago and just had them out for a maintenance call tech. Joe was very professional did an outstanding job I highly recommend them Service: A/C system maintenance

I called Terry Allen and within 4 hours they were out to my home. From the moment I called Miss Danielle was extremely kind hearted, the technician Joe that came out was very informative he made me feel knowledgeable about what was wrong with my furnace and what was needed to fix it. He even checked it over with a fine tooth comb to make sure there was nothing else.

From waking up to no heat, & from beginning to end, the manager on duty, both of the ladies that took my call, and the technician made a sad situation, a not so bad one! I am grateful # This was my 2nd time using them. I'll be back! Well not too soon I hope!

This company is very unprofessional. After repetitive calling I finally received my quote. (1st RED FLAG.). I hired them to do some plumbing in my home. I went & paid them the down payment immediately. My check was cashed in April & the communication was delayed. They were denied the permit because it was for rough plumbing only. This company didn't call to tell me this. (2nd RED FLAG) The Building Inspector called to tell me.

I called to see how we could move forward. I was told by Walter oh we can do the finish. I would just need to know the items we would be installing just email it to me. I asked what exactly would I need to send you? He stated the fixtures. I sent an email with the dimensions of the tub the type of sink & toilet & shower. Never received an email back after asking if it was correct.

I called every other day & would get the same spiel. He's not in would you like to leave a message. I left several messages still no call back. I called on 5/12/21 & was told to call him in the morning around 9am he doesn't have anything scheduled til 1pm. So I called & was told he was out. I became frustrated because now I feel like I'm being lied to & being spun. Walter calls about 45min later & tell me that they can't do the finish plumbing because I didn't fill out the list correctly.

What list? You didn't tell me about a list. Oh yea we need the item numbers that you want installed. He said no such thing. He lied because I told them rude females that was answering the phone that this is unprofessional he's not returning any of my calls or emails & have my money. I said that's totally fine. When can I pick up my check. He said it's ready now call & someone will bring it out. I would not use this company.

We are so very happy with Terry Allen. Not only did they come in a short window of time put included the trip charge with their service. Another company was going to share us 475.00 more than they did as well as replacing two parts not need. If you want the best service ever call Terry Allen!