Kevin Wright Plumbing

Quantum recently did a major kitchen renovation for us that included taking out walls, replacing the floor, cabinets, counter tops and backsplash. They did an amazing job! I wish I could give them 10 stars! Walker and the staff were great at helping me make selections. The guys that did the work were incredible! It turned out better than I could have imagined. In my opinion, it's as good, if not BETTER, than anything on HGTV! I highly, highly recommend Quantum if you are looking for a kitchen renovation.

Very Nice Wrought Iron Doors, VERY EXPENSIVE On last visit the guy didn't try to help so we went to another metal door store & they were Very Helpful so we ordered door & frame to go over glass at top of door from that company Quantum might want to come down on price of doors to be more competitive

They came out n did measuring seeing What I wanted in my kitchen three months later still waiting on an estimate but that's all right I've already got my kitchen done would never go in there again

I hired Quantum showroom in July of 2018 to do a small kitchen renovation; this renovation consistd of removal of a superficial wall with Sheetrock repair, installation of 8 can light fixtures, installation of a kitchen island with new countertops, replacement of existing kitchen countertops, installation of a new sink and faucet, and replacement of base boards.

They started the project by removing the wall, backsplash, and countertops in one day; they also unhooked my sink and dishwasher. They did not return to my house for over six weeks. When they finally delivered my island, the cabinet doors were incorrect. My countertops were installed with a chip in the island and an extra, very visible seam with a thick grout line.

I was also told that the can lighting I had discussed on the initial walk through was not possible due to my low sloping roof (I had can lights installed in my guest house last year, and it has a flat roof, so I'm not sure how that wouldn't work). In November I met with the supervisor and contractor who both admitted that the project had taken way more time than it should have; they committed to have everything completed by November 30.

It is now July of 2019. I am still missing trim work, the quarter round has visible nails, as well as the drawer fronts that were finally replaced were attached so poorly that two are loose and one has fallen off. The base boards are not even attached to the cabinets and there is a visible 3/4 gap between where they sit and where they should be attached.

Also there are cabinets that were installed improperly, they are not level and the drawers do not match up correctly. In addition we discovered that there was a leak behind the sink that they installed that was negligently covered up. There was water damage, black mold, and bugs because of this leak. I had to hire a mold specialist to come tear out behind the sink, treat for mold, and repair.

When asked about the leak, the response was that they never noticed anything. I might add that my plumber showed me the pipe when he replaced it. There was a hole the size of a screw in it. I hired this company because I had actually used them for two projects in 2015 that went well. I guess a lot changes in 4 years. I might also add that my past few attempts to contact the supervisor have gone without response.

If you are looking for the "BEST" professional kitchen experts in Memphis - this is the place to go. I went to several different showrooms in Memphis and Quantum had the better showroom, friendliest and most informed staff and extremely helpful! They steered us in the right direction thru the whole process of our renovation. And their workmanship was top of the line! WE LOVE OUR NEW KITCHEN! GREAT JOB QUANTUM!

Awesome experience! We had talked for years about updating our 40 year old home that we had lived in for 36 years. The idea had always appealed to us, but the process seemed intimidating so we had been putting it off. One day we went to Quantum Showrooms just to look around and get some ideas. We were greeted by Nik, one of the designers, who immediately made us feel at ease. Nik was very professional and easy to talk to and she came up with a kitchen design that exceeded our expectation.

Next Kevin Wright and Nik visited our house and more ideas were discussed and the possibilities to update the house were explored. After spending time with them we realized this was the team we could trust to handle all the updating we needed done to the house. In the end we did a complete first floor renovation ( with Nik's expert design guidance!) including all new flooring throughout; 2 complete bathroom renovations; re design of our staircase; widening an opening between the dining room and kitchen; painting; and of course, our dream kitchen.

This process took approximately 3 months to complete and we were able to live in our house throughout the entire process. Kevin is a great communicator and kept me informed of every step of the process and I always knew who was coming to our house and what to expect. I know we would not have had such a positive experience if we didn't talk to or see him at the house almost everyday to evaluate the work and progress for each step in our renovation.

All the people we dealt with became like family to us- including Ann and Walker in the office and Roger, his supervisor, who worked tirelessly to insure everything was done properly. All of his team members who worked at our house were professional and skilled in their job. We would highly recommend Quantum Showroom for any home renovation! Thanks to everyone at Quantum Showroom- we love our house! Donnie and Patti Fulkerson

I had a great experience with my bathroom renovation at quantum. I took them a picture of what I wanted and the accomplished it all-now I have the bathroom I had envisioned for 10 years. I will definitely use them for my next bathroom renovation-hopefully I won't wait long since they made it so easy-great people and high quality work!

They were extremely helpful and friendly. Although, they no longer carried the brand for the parts needed, they made a call and sent me to the right place. They have a Beautiful Showroom. Thanks!

Very disappointed with the customer service of this place. We went in to check for upgrades to facilities at our business. We were told before we could be given a bid, we would have to come into the showroom and talk with them. We drove forty five minutes to talk to them. Once we got there, no one had any recollection of ever talking to us. We were then pointed to the owner of the business (that was refusing to even talk to us) and he said that "they do not do commercial bidding because there are too many hoops to jump through".

Then proceeded to ask us who we talked too and that employee would be "educated" soon. He literally chewed us out for a good fifteen minutes telling us over and over again that he would not do business with us even as we were trying to leave the store. I would never recommend this place to anyone! They literally treated us like the dirt on the bottom of their shoes!

My wife and I could not have been more disappointed with the service we received here. We visited on two separate occasions, once to look at Quartz counter tops and once to look at bathroom tiles. Each time, the service was nonexistent, even after 45 minutes in the tile showroom. I would recommend Minimax in Bartlett, as they offer a great selection of products and with much better service.