Please submit your contact information and a Gold Shield representative will contact you to begin enrollment. Select the offer you would like to receive. Up to $2400 Rebate0% FinancingSave $150 on Duct Cleaning$100 Off Spring Tune-Up$50 Off Water Heater$100 Off Water SoftenerAll the Offers!
Follow us
Services
Born out of the desire to focus on exceptionally serving our neighborhoods and communities in Central Pennsylvania (Harrisburg, Carlisle, Hershey, and York) and Northern Maryland (Baltimore, Carroll, and Howard Counties). Since 1914, HB Home Service Team has helped its customers stay warm in the winter and cool in the summer.
HB Home Service Team is an employee-owned mechanical contractor proudly serving thousands of homeowners throughout south-central PA and northern Maryland. For over 100 years HB Home Service Team has been providing comfort by delivering propane and fuel oil; and the installation and servicing of plumbing, heating, and air conditioning systems.
HB McClure and HB Home Services are growing and always looking for exceptional team members. When you begin a career with us, you are becoming an employee-owner in a company that values employee culture. We are focused on your growth both professionally and personally while still being a great place to work.
I am excited to say that they exceeded my personal expectations. From staging to clean up, I noticed a lot of good work ethics in each individual and everyone knew what their responsibility was and executed it well. All the crews were very receptive to our internal rules and regulations regarding food safety and GMPS.
Reviews (10)
Melvin Henry
Jun 07, 2022
Robert Finn
Jun 04, 2022
A team of three young men showed up on time at 6am and worked hard until they finished at around 1pm. We had an entire heat pump system replaced, including crawling in the crawl space to replace the lines. These guys were a pleasure to work with! They were positive and really seemed to enjoy what they were doing. They worked quickly and neatly and cleaned up completely when they were done. I would definitely recommend McClure based on today's experience.
Morgan Cook
May 23, 2022
Dewy was very professional and knowledgeable. He helped me understand that steps in the process and explained what he was doing while he diagnosed the units. Brent was the dispatcher and he was prompt with calling me to let me know that my appointment was bumped up and we were next in line because Dewy was close by. Overall great experience and I look forward to working with HB in the future.
Rob Stauffer
Mar 20, 2022
Another great experience with the folks from HB McClure - highly recommend them.on time, thorough, great service, personable and very good at explaining the scope of work - highly, highly professional and polite too. I can't say enough good things. this is the second time I have used HB McClure and I will continue to entrust them with any other issues with my home, in fact I decided to invest in their membership program for my HVAC units and will have them come back soon for a plumbing inspection on a new home I recently purchased. Thanks again HBM!
Brian Lange
Feb 25, 2022
I've learned that technician competency is probably the most important thing when considering HVAC. It's for that reason that I call HB McClure when I need service. Stephen was on time, extremely knowledgeable, professional and trustworthy. Very competent. Heating system was fixed that day. Great service. Services: Heating system maintenance, Heating system repair
William Fetter
Feb 15, 2022
I can't quite remember who came to install our heating unit, but all 3 were extremely helpful, informative, and professional. The work was flawless and you couldn't even tell they were there. I live on White Dogwood Drive in Etters. If you could find out who the 3 young men that helped us I would like their supervisor to recognize them. Service: Heating system installation
Lauri Coe
Feb 10, 2022
I would say that those delivering the propane are excellent. They always leave a receipt of what they delivered securely on the door. The reason for the four stars instead of five has nothing to do with their delivery service. It is their customer service in which case I would probably give them the one missing star. But that's another story for another day! I like the old customer service when you could have an intelligent conversation with someone and not get the feeling that you're being shafted!
Julia Reed
Feb 05, 2022
Debbie Myers
Jan 27, 2022
I will start by saying the technicians that serviced our unit were great. Professional, respectful and on time. With that said, overall the company did not gain my trust nor respect for transparency. My unit went down in freezing temps and they did send a technician (first time customer). They were open about the charges at this first call - $165 to pull in my driveway and $90 every 30 minutes on site.
I respected that openness on cost and paid to have my unit looked at. They could not fix it that evening and had to get a part. We received a quote of $1700 the next day, tech came to my place and fixed the system in less than an hour (was told could take 2-3 hours) and my quote stood at $1700. When I requested an itemized bill, I was told they couldn't provide one.
I found this unusual as I've always been able to see what parts cost (My cost, not theirs - respect there is always a markup, that's business) and the hourly rate for the work. Three phone calls later, I'm told by the manager, they can't provide me a breakdown but would give me a $200 refund. After 20 minutes of back and forth to get what charges added up to make the final cost minus a $200 refund, he sighed and threw out a number of $275/hour for labor; that is higher than the emergency rate!
And he still stated HB McClure couldn't provide me a copy of a bill showing parts and labor. I have no clue what I paid for overall from an itemized bill but I certainly can say I've used other companies that do provide a true Statement of Work. It is disappointing as they have good reviews and I was hoping to establish a relationship but they can't be financially trusted. A business should always be able to share an itemized bill.
I respected that openness on cost and paid to have my unit looked at. They could not fix it that evening and had to get a part. We received a quote of $1700 the next day, tech came to my place and fixed the system in less than an hour (was told could take 2-3 hours) and my quote stood at $1700. When I requested an itemized bill, I was told they couldn't provide one.
I found this unusual as I've always been able to see what parts cost (My cost, not theirs - respect there is always a markup, that's business) and the hourly rate for the work. Three phone calls later, I'm told by the manager, they can't provide me a breakdown but would give me a $200 refund. After 20 minutes of back and forth to get what charges added up to make the final cost minus a $200 refund, he sighed and threw out a number of $275/hour for labor; that is higher than the emergency rate!
And he still stated HB McClure couldn't provide me a copy of a bill showing parts and labor. I have no clue what I paid for overall from an itemized bill but I certainly can say I've used other companies that do provide a true Statement of Work. It is disappointing as they have good reviews and I was hoping to establish a relationship but they can't be financially trusted. A business should always be able to share an itemized bill.
Steven Kuppers
Dec 07, 2021
Our technician was Adrien and he was very polite and professional. We really appreciated Adrien taking time to explain things to us. His thoroughness and attention to detail made us feel really good and we really felt like he was looking out for our well being. He even took time to explain some coast saving techniques which was very nice of him to do. A great experience. Thank you Adrien! Sincerely, Steven & Noelle
