Apollo Drain & Rooter Service

We had a natural gas leak/issue on one of our dryers and I got in touch with Zach. He was out the same day to fix it! He was absolutely great to work with! Great communication from start to finish, was very accommodating and professional. He went above and beyond and even gave me a bid to replace parts for the other dryers because of the condition they were in. Very proactive. I'll absolutely use Apollo again!

If I could leave 10 stars I would. Bryan @ Apollo is amazing. He has completed 3 different plumbing jobs at my home, including replacement of the water main. His professionalism, knowledge and attention to detail has made stressful repairs manageable. He has earned my respect and business. I have referred friends to call Bryan for any plumbing needs they may have. Thank you so much Bryan! You're Awesome!

By far the best experience in plumbing service I've ever had. Apollo's customer service is extraordinary. My technician Cameron is my hero. This happened on Sunday. I had an emergency with the laundry room suddenly flooding at 11pm. Of course in a panic as the water was rising I looked up 24 hour emergency services. Apollo came up. I contacted them and was greeted by dispatch.

He sent out the bat signal and Cameron answered the call. He was working the day and on call and had been up for hours already. He showed up and wow. The professionalism with this man was incredible. He was well spoken, very down to Earth and for someone who's been up for over 15 hours, he was a happy guy. He slipped on the shoe protectors, went to the source of the problem, and already knew what to do.

Now that's experience. He even placed covers on his wheels of the trolly that holds the drain snake. With his great attitude and friendly voice he told me not to worry. He told me step by step what he was going to do and started working. In about an hour he was done. He cleaned up the area very well. He went above and beyond. Cameron was amazing. Apollo has just gained a repeat customer.

It's never a good feeling when you look out in your garage, and find a growing pool of water! Called Apollo first thing in the morning and they found a way to fit us into their completely booked schedule, prioritizing us since they knew we were without water in the house. Zach Hartman came out and fixed up the problem for us, getting us back up and running. He was super professional, super friendly, and knew exactly what needed to be fixed. Very grateful for the quick and professional service! Thank you very much!

Apollo saved us when no other company could! Due to a rodent issue we were recently made aware of, no other company would come out until after June when our pest control company could make it out. Devin (employee at Apollo, and my son in law) coordinated it all for us, with the help of Emily ( dispatcher). They sent Jordan out ( plumber). We were truly amazed with all 3 of them.

Excellent customer service, professional and courteous, and they kept us aware of everything every step of the way! We would highly recommend Apollo! Thank you Devin, Emily and Jordan!

I needed leak detection help. Until last week I didn't even know there was such a service. I contacted five companies via Yelp and Apollo was the only one to respond who had time. Payton checked in with me first and was much more knowledgeable than I expected. Kyle came out the next day and spent nearly four hours which made me appreciate their flat rate even more.

He narrowed the problem down, gave me a verbal review, made a couple of other recommendations I had not considered which were extremely helpful. He wore his mask the whole time at my request, made sure I understood the charge, and the discount coupon on their website and left me with a suggested action plan and a folder full of helpful information.

When I asked him if this recommendation is what he would tell his own mother, he gave a thoughtful confirmation. These days this kind of service is unheard of. Yes, he put a sign in my front yard. People in my neighborhood need to know there are good companies still out there. I'm in a bit of shock that I have finally gotten to the bottom of a mystery problem. I'll call them first next time.

Mike and Brendan did a great job on our home. Their bid was reasonable and they were very communicative and respectful. We had a new water heater installed, in addition to a full basement re-pipe and new service from the water meter into our house. A 3 day project finished on schedule with high quality workmanship. They were even able to rearrange the project schedule when an unforeseen roadblock was encountered, and still finished on time. I highly recommend these folks and will call again with any future plumbing needs.

Apollo was able to come out on short notice to help us out. Daniel came out and did a wonderful job pressure cleaning our lines today! He was reliable, knowledgeable, and professional. He arrived early and called me in advance to make contact and let me know. He made sure I had all the info I needed for maintenance and gave us a detailed invoice with pictures & descriptions. Great job! Highly recommend!

Great experience all around. Tyler was my technician and was there before the time told so it was great for opening in time. Which we all know if you run a restaurant that the timing is never good for a repair. He gave me the options and explained them all in detail also sharing the impact of each one. Very helpful. We had a clogged drain under the main dishwasher and they used the high pressure method to clear it.

The best part is he was there at 3pm, and said it takes an hour. Then he set up super fast and got it done by 3:40, plenty of time for my Kitchen guys to get going. Life saver on a day when you need it most. Highly recommended and we will use again.

Don did a great job explaining and then fixing the issues we had at a reasonable price and in a manner that created trust. This would have been a 5 star rating if scheduling and dispatch had been able to communicate our plumbing issues accurately. Since Don did not know the details of the job correctly, he did not have the parts we needed to finish the job in one visit, and now we will have to schedule another visit to get all of the work done. Will we have to pay another service call fee? Time will tell.