Beacon Plumbing Heating & Mechanical Inc

Called due to a leak came with in 4 hours and fixed the problem with recommendations for the repair for water damage.

I couldn't be happier with the service Nate and Austin provided! They came out same day, called ahead to let me know they were an hour and ten minutes out, and then showed up exactly when they said they would. After turning my shower off it was still streaming water so I had to shut the water off at the meter. Not knowing anything about plumbing I worried they'd have to rip the wall out or something but it turned out to be a "simple" cartridge replacement.

They provided a reasonable quote and had the work done in less than an hour. Nate & Austin were friendly and professional and I'd recommend them and Beacon to anyone needing a plumber!

Our AC unit stopped working in the middle of a heat wave. Beacon sent Brom and David out the next day and they were super helpful. Assessed the problem, gave us the options and got the unit back up and running. Great experience!

Our home water shutoff valve sprang a leak so we got a quote from beacon plumbing. The fist guy that came out charged me a $100 service fee, was incredibly rude, didn't provide a full quote and didn't fix the problem. he did however quote $800 to dig a VERY small hole in the ground and said the full job would cost 14-$1500. The second guy that came out quoted me $1000 + $100 service fee just for a couple of cheap parts and 45 minutes of actual work. Bottom line, if you need a plumber and don't want to feel ripped off, call someone else.

I set up an appoint to get an estimate on outdoor flood lights and I specifically asked the office if their team could also recommend high quality flood lights, they said that would not be a problem. When service people showed up they had no input for the project and were admit about not recommending and type of flood light, but for some reason they were trying to sell me on getting a camera flood light (which I didn't need or want).

I waited an extra week to get their estimate but in the end it was just a wast of my time, they were even taking cell calls while I was explaining the project to them. Beacon is a huge waste of time and money.

I had been having an issue with my ductless air conditioning so I called Beacon and they were there in about 90 mins. Brom and David were able to troubleshoot the problem and take all the time necessary to fix it.

Zadrian super professional worker. Explained super clear problem and options to solve. Fix was prompt and neat. Will recommend for sure.

Beacon Plumbing responded within a few hours to a non-urgent leak and quickly assessed what needed to be done. While they were here, I asked them to give me a quote to replace my very-old water heater and the estimates for both repairs were fair. Troy and his apprentice Mike returned the following week once the parts were in-stock and were professional, arrived on time, completed the repairs in less time than quoted, and cleaned up when finished. Would definitely recommend and will use if needed again!

The lights in part of my house went out so I called Beacon first thing the next morning and they sent two experienced electricians out to my just a few hours later. They fixed two electrical issues in my house, took time to make sure I understand what they were about to charge me for, and provided suggestions on ways to make the house more energy efficient. All the while, they were both professional, knowledgeable and considerate. I highly recommend them to anyone, especially Sham and Zach. They did a great job!

Stressed and freaked out. I had a water leak under a tree in my yard. Trying to fix it ourselves to save money made more of a mess. I called Beacon and they sent someone out the same day (sunny Saturday). All my options were given and estimate came in lower than a previous company. Zadrien was assigned and did a great job! Poor guy had to finish the job in the dark. He was professional and gave great information. Showed pictures and video of the process. Now I can sleep and not worry about this water leak in my yard.

Our garbage disposal suddenly stopped working. Gato from Beacon Plumbing came out (at the top of the three hour window we were given as to when he was going to arrive) and he was honest, thorough, and did a fantastic job. We highly recommend Beacon Plumbing! Ask for Gato if you do need to call.

Business manager kasen. I can't update my review without deleting my original review. I went round and round and round and round with customer support until I gave up from mental exhaustion. I did happen to drive on Jackson in Tacoma where I saw this other review of Beacon.

On 5/13 I had Beacon come out to try and unclogged the kitchen sink but they were not successful. The plumber couldn't have been there for more than 40 minutes. A good portion of that time was spent calling in for additional guidance. I was charged $604.45. Due to the lack of time actually spent trying to unclog the sink I called another company "limitless pluming and sewer " for a second look.

They charged me $362.67. They performed the same troubleshooting steps and solved the problem in the same amount of time. I feel taken advantage so I wrote Beacon first asking for a refund, they denied my request even when I offered to show prof of both charges.

Dan and Sam came out to run/install electrical disconnect for our new therapy spa for our daughter. They were very courteous and professional. They worked hard and got the job done. Looks clean. Job well done. Thank you both!

Sean R was OUTSTANDING! He came here for a completely unrelated repair (shower faucet) and he discovered that the exhaust pipe from my tankless water heater had partially melted. I had no idea as it sits high in my garage. Thanks to his excellent observation skills, he prevented a major fire from starting because of the hot exhaust gas that had been blowing on my now discolored drywall.

He ended up installing a brand new water heater and his workmanship was flawless. If you ever have plumbing issues, call Beacon and ask for Sean because you're not going to find a more professional and competent plumber out there! Thanks Sean R!

Dennis and Mikey were exceptional and professional (work order 219379). I originally called about an outlet installation but when Dennis took a look at the panel, he identified multiple issues with it and advised me that it needed to be replaced. Just a couple days later, they showed up and did the work super clean and super fast. I expected them to be here through the evening but they were out by 4pm!

The new panel is beautiful and up to code now, and they also installed a car charger and replaced some faulty wired outlets in my kitchen! Beacon has always been wonderful service for me, and Dennis and Mikey are exemplars of professionalism!

Tony and Vic @BeaconPlumbing did an excellent job and work through some challenges like the pros they are. The gas line and exhaust are perfect! Looking forward to having new AC installed soon. Stop Freakin, call Beacon! Thanks, stay awesome!

This is a fantastic company! I was apprehensive to use them because of their advertising thinking they would be expensive. That was simply not true. They are inexpensive if anything. Competent, professional, courteous and likeable people. Shout out to John who fixed my radiant floor heat and Steve and Dean who fixed something I should have caught but didn't. They've earned my respect and loyalty. Great job you guys!

If you're into over-priced services, hire Beacon! I'm a single mom of two kids. I was convinced to become a "preferred customer" when my furnace went out the day before Thanksgiving in 2021. I was charged over $1,000 when all that happened was my earthquake gas shut-off valve from landscaping work done the day before. I decided to use Beacon whenever I had issues, given my "service fee" is waived for being a preferred customer. Well, I will no longer be a customer.

They waive that fee only to charge a ridiculous amount for simple jobs that many other plumbers would charge less than $100. I need a new water heater and am adding a bathroom in my basement. Guess who I won't be calling? I'd probably stay far away from this business if you're a woman.

Wow. My home is a 100 plus year old craftsman cottage last renovated 25 years ago. We have replaced the furnace, water heater, had roof and gutter work done but until last night the electric had mostly been fine. Save the a self installed dimmer switch, which was a huge mistake.the company I use at work from time to time was unavailable so I called Beacon.

I had of course seen and heard their dopey commercials but had never thought Beacon for electrical work. They had a crew available TODAY, who called and asked to come early then quickly found the problems and gave TWO careful qualified estimates, assuring us they could begin work right then (late in the day) and gave an aprox, . finish time. These guys could not have been more professional, fast and courteous!

They made a repair of the dimmer switch in addition to all of the other work and we have made an appointment with them to update the rest of the electrical panel later this week. In addition to the work they offered professional tips and suggestions, all not knowing that I have spent thirty years in professional maintenance and management! Very, very impressed with Beacon and will be using them in the future as well as giving referrals to all of the properties I deal with.

This was a team and sadly I only got one name, Zach, but it was the courtesy and professionalism of BOTH of these friendly guys that made this (yeah, costly but I am confidently perfectly done) project easier to deal with.

Our drain line backed up and led to the washing machine flooding the downstairs. We had a home warranty that sent a plumber out but he was unable to clear the line with his cable/snake. After being in a holding pattern for a few days we called Beacon and they sent James out the same day. Well, James took a snake and had that line cleared in about 15min! James was also very patient and helped us do some extra legwork / documentation so that I could submit a reimbursement request to my home warranty company.

He also took a look at our overall situation and gave some suggestions for preventative work that we could do which I really appreciated. Plus he was just an easygoing guy who was friendly to our kids and fun to chat with. It was a bit pricey but sometimes you get what you pay for;) Thanks James (and Kasen at the office) for the hard work and being very flexible.

I called on a Saturday and was connected with a local service person who got me set up. Eric and Ben arrived less than an hour after my call to repair a broken hot water pipe. After reviewing the situation, a detailed report of service and future service options (to prevent this from happening in my old home in the future) were presented. The pricing was fair and the time to repair was fairly quick. I appreciated the transparency, efficiency, and professionalism that Eric and Ben displayed throuought their time at my house.

I needed a new hot water tank immediately. I called Beacon and within an hour, Eric C. contacted me. He was early to the appointment which I always appreciate. After seeing my current tank, he gave me all of my options with pricing. He even informed me of things we could do to update my current plumbing to make it more efficient. He was able to get the tank from the warehouse and install it same day. If ever needing a service, would highly recommend Beacon and you should request Eric C.

My drain backed up and everything started leaking out into my basement. I started calling plumbers while collecting water in buckets, and Beacon was the only company that could send someone out that evening. Big points to Beacon for that. Josh and Brian arrived that night and did everything they could, but a cleanout was needed to hydro jet roots away, and the cleanout installation was going to have to wait until the next day. Again, points to Beacon for fitting me in right away.

There were some other issues that cropped up in this whole episode, but that isn't important to the review. 5 stars for Josh and his team (Brian, Stan). Josh was extremely knowledgeable, creative in solutions, and upheld a very high level of communication throughout the whole process. I am very grateful for Josh's expertise and would recommend him to anyone. Beacon deserves points for being able to fit me in, but I will say that the whole thing was very expensive.

This was under the pretense of emergency services, so I am not surprised necessarily, but I feel pretty confident that I would have been able to have a cleanout installed for less than $9k and the other plumbing for less than $3.5k. With that said, it was hard work, it was sewage, it was done well, and it was done right away. I hope that Josh's team personally sees a lot of the total bill because they deserve it.

In contrast to some of the other reviews, I had a great experience with Beacon. I called them for some plumbing work and they were quick to reply, had someone out the same day, and in less than 24 hours had remediated the issue (shoutout to the plumber who was direct and knowledgeable). Their fees seemed in line with similar sized plumbing companies in Seattle, but I also expected to pay a bit more because the work was urgent.

I already had a quote from another plumber for a leak fix which needed the Sewer ejection pump replaced. I was calling this place to get a 2nd quote but they wanted to send someone over and without coming in person would not offer a quote. Okay, that's not a problem only they wanted to charge $75 for the visit but I already knew the issue! I just needed to know how much they would charge for the fix.

I told them this and the receptionist lady hung up on me. Very surprised by her lack of customer service. What's strange is that 2hrs later their plumber called me directly telling me they were coming when and I asked how much the fix would be for my issue he was able to give me a quote without any problems.

They charged $75 to come to our home, which was fine. But then wanted to charge $800 more just to open the wall and diagnose the leak. Completely misleading, and the servicemen were gruff and unengaged as well. They were hoping to go home the entire time, zero interest in even diagnosing the problem. To their credit, they are available more than any other plumber, but pricing and professionalism leave a ton to be desired.

Ned did a FANTASTIC job with our water heater. He was early, and had everything he needed in his truck. He was gave us excellent advise on the best solution for our issues and he was right! Thank you Ned! Service: Install water heater

$5000 was paid one month ago for replacing a new septic pump and it stop working now. Call them to come back and be told another $801 for the issue. What about your 1years warranty? Call Mark and left a voice message but have not received his call back. I have to leave the message here for your answer.

Called a week in advance to make appt for sat am. Called the day before to confirm and was told they don't make "appointments" it's just a "call before they show up" type thing. Sat comes, I call at 3pm to see where the tech was, was told there were two people in my area and they'd be out shortly. We'll here it is 10pm, no tech, no call no email no nothing for the wasted time. Horrible way to run a company, they just lost a repeat customer.

This company failed miserably in so many ways. Scheduled appointments on Jan 4, a no show, again on Jan 6th, a no show. The worst part is that they didnt even have the courtesy to call and cancel or provide an explanation. After speaking to Mgr Mark Jensen on Thurs evening, he promised that a Beacon Plumbing employee would be at the residence either Sat or Sun, Jan 8th & 9th. Again no show and no no courtesy call. I would never recommend this company.

I made an appointment a week in advance and they didn't show up. When I called the office the lady told me to wait, they'll call before they arrive. Never showed up. The next day I called again and they made another appointment. They said they'd come around noon. Since I work I found someone to sit in my house and wait for them. Again, no call, no show.

I called again and was told I'm on their list so just wait. They're now 7 hours late and the lady in the office called to see if I could be home all day tomorrow. Uh, noooo. I've had no way to cook a meal for 10 days. Beacon is unreliable, dishonest and completely unprofessional.

I have a whole essay prepared to explain how mad I am. But I'm going to have to truncate it for character limitations. Call "JOHN THE PLUMBER" who works out of Puyallup. In short, I will NEVER call Beacon again because I was treated SO rudely. And I was a returning customer who was happy to give my business to Beacon a second time! To be clear-- WE DID NOT MIND WAITING FOR SERVICE.

I DID MIND BEING TREATED RUDELY. After my backyard spigot (which had been serviced by Beacon months ago) began gushing to the point where I had to turn off the water main, I had to wait 5 days for service (which was TOTALLY OK because it's pipe-bursting season). We didn't even mind having to turn off the water 12-18 hours a day. We knew it was a VERY busy time for all plumbers.

But when I called on the second day of the 2 days they said they MIGHT make it out, after being told they'd be there in 45 minutes, 4 hours later, I was lectured about driving while on the phone? And when I explained I was on Bluetooth, I was STILL fussed at. I was only calling to see if they were still coming out so I could put the dog up and bring out a floodlight bc it was dark and rainy and cold.

When I said I just needed to know if someone was coming that day and that I didn't call for a lecture about driving and using Bluetooth, I was told "And I don't need your attitude. This call is canceled." I'm sure that guy and I were reaching for the hang-up button at the same time. I worked retail for over a decade. When speaking to other customer service people, I am polite and patient and kind to a fault, ESPECIALLY on the phone.

These people are doing ME a service and I'm grateful! But I'm not going to get lectured when I'm SIMPLY ASKING a question and trying to plan my evening. AGAIN, I did not mind waiting. I did mind being talked to so rudely about something NOT related to a plumber coming to my home. Again, look up "John the Plumber." That guy has my business for life.

He and his crew were amazing. Beacon can probably afford to lose my business bc they overcharge everyone. The work I previously paid for was shoddy as hell. John showed us the pipe where it was half-assedly soldered instead of being attached properly. Another strong freeze and our crawl space would have been flooded. I can't believe I paid over twice as much money for half as much quality. Absolutely disgusted. Beacon is a scam. John the Plumber is AMAZING.

Absolutely pathetic. Overpaid them $2k+ for a like for like tankless replacement. Then the PEX piping they used to connect it developed a leak in a year. Claimed they didn't do it and wanted to charge me $500 to fix a pinhole leak. Ridiculous. Look elsewhere.

While Beacon were fast and responsive, their prices are beyond exorbitant and I was most certainly taken advantage of. We had a pinhole leak in our recirculating system pipe, and they recommended replacing the whole pump. The total cost? Over $1900. The worst part is that we are in the middle of dealing with a house flood and the resulting damage, and the team saw this and clearly knew I was desperate to just have the issue fixed.

Now having done the research, I know they committed maybe $200 of materials to the project, with 2 hours of labor max. Most certainly not worth the almost $2000 they charged. Based on price and predatory practices, I cannot recommend Beacon to anyone and will advise others to look elsewhere.

Beacon came out to try and salvage the electrical to our pool during the cold snap They braved icy roads and made it up to our house to trouble shoot. Really appreciate all their help!

I cannot recommend. I called this company after smelling a burning smell in our living room. One, their diagnostic charge is over $400 to come out and "diagnose" the problem. Very quickly they determined we needed a new electric panel and 8k to replace it. What?! That night I was turning lights out and smelled the smell very strong near a plug. I unplugged it and noticed the plug was very hot.

The next day I get a second opinion. The individual checked all outlets (something beacon did not do) and reported our panel looked perfect. Also, the smell had disappeared after I unplugged the hot item. I'm disappointed with this company. I called to report feeling they were taking advantage of us and am still awaiting the call back. I think they're a large company who does not care about the average person. Also, to jump to a complete replacement of electric panel is excessive.

Our house was built in 2007 not 1907! It has been almost 2 weeks and the burning smell is gone. Imagine paying 8 thousand to replace the entire electric when it was likely a bad plug. I paid over 400 for a diagnostic that didn't even discover the bad plug. No, I will never recommend this company, In fact I will say the opposite. DONT CALL BEACON.

Eric quickly assessed the issue, kept it real. Alex was his assistant and was very polite. The pricing was fair and honest. Unfortunately for me I was not able to afford the service at this time but, I will definitely call BEACON and stop Freakin'! Eric went above and beyond my expectations. I was impressed with the knowledge he has and appreciate his honesty. Thank you Eric! knowledge and expertise combined with the great customer service they provided. Thank you

Jake was fantastic! During the snow our hose bib exploded the day before New Year's Eve. We called several other independent plumbers in the area and they were unavailable to come out because it was snowing or did not answer their phones. Beacon answered the phone right away and said they could have someone out the next day (New Year's Eve). Jake was polite, knowledgeable and thorough. Hopefully we won't have to, BUT if we are ever in a jam we know who to call. Thank you Beacon.the commercials are actually true because we stopped freakin!

Overpriced for amount of work performed. Would not recommend to my worst enemy. Technician that came out was friendly but spent more time filling out the paperwork and ended up charging us $700 to hookup a gas dryer that took him < 15 minutes to do. Tried to charge me for materials even though I had all the hose/connectors for the install. Avoid and keep looking for more reputable company. Beacon overcharge their customers to pay for the ad spots you see.

I just got robbed. Our water heater stopped working and we call Beacon because they could come out within 2 hours. We gave them the age of the water heater on the phone. They told us it would be $75 just to come look at it. We agreed, but we didn't mean he literally would take one look, without testing or checking anything and say we needed a new water heater $1900 water heater and almost $600 for the overflow tank! Do yourself a favor and don't "Call Beacon".

Amazing service from Beacon today. they came out quick and their techs were knowledgeable and helpful

We called on Thanksgiving after finding water all over the laundry room floor. They sent out two very nice young men. They popped the lid off the smaller top to the septic, announced that it was the baffle, hit it with a piece of pvc pipe and then ran a camera down to check for any obstruction. It took 20 minutes from start to finish and cost over $900. Seems a bit of a price gouge considering they didn't pump it or anything.

We called Beacon after 4pm when we discovered our 17-year-old water heater was leaking badly. They came out and replaced it with the same model by 7pm. Great service at an affordable price! Will definitely use them again if the need arises and we highly recommend. Service: Install water heater

Horrible plumber! Called at 7am, was given a window of 10am-1pm. At 12:45pm I was called and told they were on the way. Then again at 2:30pm the plumber calls and said he just wrapped up a job and would be there shortly. At 4:15pm he calls again and says he is 5 minutes away. Finally they show at 4:45pm, comes in, attempts to flush, I explain we have already snaked the drain, and it did not fix it.

He says he will go out to his truck and write a quote be back with a few options, when he returns he gave me an estimate to snake the drain for $500, reinstall the toilet for $750 or replace the toilet for $1100. When I asked him what would fix the toilet he says nothing just points to his quotes and asks me what I want to do. Recap 5-7 hours late, comes in with attitude, doesn't diagnose, offers over priced options, then doesn't respond to basic questions? Worst service ever, when your Freaking NEVER call Beacon!

RIP OFF $2500 was estimate and paid 80 for them to show up, kicked them off my property. Called Bob's plumbing $1500 no service call fee. Your. _ st______d. if you can't see the savings. Do not pay fir there TV commercials get real value call Bobs plumbing. Honestly the best everything

We needed to have hot tub wiring completed. A previous electrician had installed what I thought would be the correct size breaker, so we were quoted an install of wiring using that breaker to our new hot tub. Once connected, the hot tub would not start and they checked all connections at the hot tub and nothing would work. They said their work was good and it was a faulty hot tub.

We then had a hot tub technician come out to diagnose the problem. He spent three hours trying to fix the issue, but what he found was the the neutral and ground were drawing power, something Beacon should have been able to identify. Had to call Beacon back out to fix the issue. At that point, and only then, they decided to check the main panel to see if the breaker that was previously installed was working properly.

What they found was the breaker was fine, but the ground from the main panel was too small. Keep in mind we had already dropped nearly $3k on the initial hookup which is insane in it's own right. They then quoted another $1700 to correct the mistake. Meaning, pulling out what they had newly installed and making a new, shorter connection to the hot tub.

This was at a supposed $1000 discount. I told them I didn't see how this should be my expense since they did the install without 1, properly checking all the way back to the box, and 2, leaving me with the wiring installed and the hot tub not working. Now I should be charged twice what they might normally charge, basically to correct their oversight?

I'm not the professional here. Yes, they technically did what I asked them to do, but this is a straight up fleece job. They should have never proceeded without knowing what I was paying for was going to work. They gave me an additional $500 discount, which is still a kick in the pants. My only options at that point were to get a different electrician and pay whatever they would need to do the work and eat the initial cost, or just get these guys out of my hair with a working hot tub. The hot tub works, but damn, an expensive lesson. DO NOT USE BEACON!

Kyle Firkins with Beacon Plumbing did a great job hydrojetting our sewer line that was blocked with roots using a hydrojet. He came on a Saturday 3 hours after we called, arrived on time, and finished in the predicted time, cleaning up completely. Because he did such a good job, we asked him the replace our old water heater as well the next day. The price and service was dramatically better than ARS Rescue Rooter, who we chose not to use.

We particularly liked Beacon Plumbing because the owner answered the phone on our initial call. Talking to a knowledgeable person when scheduling, rather than a scheduling operator was immensely helpful in understanding the scope of the job and costs up front

I live in Bothell, WA Very unprofessional technician. The main technician was rude and had me move boxes while standing in my way. I had to ask him to move out of my way. When the job was done, they left without contacting me (they called me on my cell phone when they arrived, so you know that was not the issue). Since they left without informing me they were done, my garage door was left open while it was raining.

I called the Technician on his cell phone to ask what happened and why I was not informed the job was done. He did not answer his phone and the corporate office said to call back on Monday to file a complaint. Very unprofessional and I will never recommend them to anyone in the area. I will also leave this same review on other review sites, so others don't have to experience this poor level of service.

They are beyond incompetent. They came out to fix my furnace 2x and it still isn't fixed I was charged $325 for a repair that did absolutely nothing. If I hadn't sent a family member after them they would have charged more money to come out the second time. 0 stars but I think I'm required to rate them at least one. This furnace is only 2-3 years old. They have no interest in doing the right thing only taking your money. If you call beacon you'll be freakin cause they suck.

Update - seeing the review reply from the business, yes we do have multiple signatures and the invoice and the service DID NOT match what we agreed! Disappointing!

Do not use Beacon Plumbing! They charged us $842 to unclog a toilet. We were over charged and they refuse to refund us. Their rep Mark threatens you after you complain with legal action. They also did not reinstall the toilet, so we were left with an unusable bathroom. They told us we need over $3k of foundation work and new plumbing before they could reinstall the toilet. They are overpriced, have the worst customer service and terrible business practices.

We bought our house and didn't see how it handled heavy rain until this weekend. Our downspouts started to overflow and couldn't handle it, leading us to believe we had a clog. My one regret working with Beacon Plumbing is not calling them as SOON as the problem started instead of being out in the pouring rain thinking we could solve it ourselves.

If you're about to go out in the pouring rain right now and disperse buckets of water around your yard from your overflowing downspout - please, just call Beacon. We called up around 12:30pm and had Gato & Esther at our house within an hour. We thought it would be days or weeks until we could get our problem solved, but they were coming THAT day.

They were friendly, efficient, communicative, and helped us understand what exactly the problem was and how they solved it. We had a massive root growing - which they showed us, super cool but annoying, and also a ton of sand and materials we suspect from previous work on the house. The root probably stopped the materials and created the build-up. BOOM!

Everything solved just like that. We couldn't have asked for a better outcome. THANK YOU GATO & ESTHER, SO MUCH! We are excited about the rain again! Next time we have an issue you can fix - we're calling you!

Traveling on the road from Puyallup to Tacoma at about 553 pm on Thursday September 3 this guy was all over the road

I purchased a 1915 Craftsman home in 2019, gutted and rebuilt the entire home. The only thing I did not replace was the main sewer line and the roof (yet). After 2.5 years, the clay line finally finally filled with roots enough to back up in between my house and the neighbor (we share the waste line). Line backed up 2 weeks in a row. Called Beacon on a reference; they were polite, showed up when expected, camera inspected my line, let me watch while diagnosing the problem, offered me a solution and gave me a fair price to fix it.

My line was designed installed in 1915 and not up to current standards - Beacon offered a solution to fix this and did it TODAY before leaving my property. I would use them again and suggest their services to anyone inquiring with need.

Josh and Sean came out today to fix an emergency leak we discovered this morning. They arrived within an hour of us calling, were very professional, and fixed the leak for a reasonable price, especially considering today is both a weekend and a holiday! Would definitely recommend them!

Have a leak from shower and needed it diagnosed and repaired. Was charged a $100 fee + taxes for technician to show up. He looked at the shower system, said no markings so not sure of brand for my shower hardware. Then as he couldnt take the handle off the water selector/cartridge he said thats all he could do unless he breaks the handle off. I offered to show him the basement to see if he can spot the leak and he declined saying it was unnecessary.

After he left, I spent 5 minutes trying to remove the handle for the water selector with an allen wrench and it came off without damage. Beacon is a joke and a waste of time and money. Would not recommend.

They did a great job replacing all of our galvanized pipes and faucets. Showed up time and will recommend them to others. Josh and Sean

Fantastic service provided by Giovanni and Jimmy today at our Bellevue home. I called this morning and they were here by 2:00 the same day. They fixed multiple plumbing issues quickly and were so professional. Thank you both!