Plumber at Rodgers Plumbing

Until today these folks rated 5 stars from me. I called them, explained exactly the problem. They sent out a "plumber" who said he was not interested in replacing my water heater circulation pump. In case this was a one-off visit from a sleepy apprentice, I called to check with the office. She agreed. Must be contagious and has spread throughout the company. DOA.

In less than a week, I was able to call, schedule and have a repair completed expertly. From calling their office the person I spoke to was great, the next day Keith and Danny came to my house. An outside water faucet had to be replaced and they put on a very nice, an anti-syphon hose bib. They did a great job of cutting out the brick around the bib and replacing it.

The new faucet is much less likely to freeze if we get another bad Winter storm this year. I was very impressed at the fee for their services. Very reasonable for the amount of work. Both of the plumbers were very nice and told me they had been vaccinated which is great. Thanks so much! Michele

We have used these guy for years. They do a great work. Very professional.

We had a broken pipe in front of our hone. Robert & Sanchez did a great job. They were like detectives finding and repairing the leak. Will definitely use Rodgers plumbing again! Shirley o. The dispatch was also wonderful, responsive and kind! Service: Repair water fixtures

I've used Rodgers Plumbing for years now. They really came to the rescue this morning when I had a hard to get to leak under the house. There was lots of water and was a hard to get to spot to repair. They fixed it timely at a reasonable price.

We used Rodgers Plumbing for home drain cleaning and installation of new washing machine valves. The plumbers were prompt, professional and courteous. Their work was high quality and their pricing was fair. I'll be using them for any future plumbing needs.

The plumber and his assistant worked hard and did a very good job. Also, cleaned up very well. The mark-up on the disposals was excessive in my opinion. Overall, expensive but satisfied.

I have used Rodgers alot over the last few years for repairs. Always a good job and a fair price. Highly recommended.

My job was hard. I had a hard-to-detect leak in front of the house. Plumbers are in high demand, and I'm sure this company is no exception. Most won't call you back promptly, but Rodger's did. And they also ball-parked a range of what it would take to fix my problem - which is RARE, and makes it SO much easier to commit. So before they even arrived I was impressed.

The crew was early, knew exactly what they were doing, and spent almost all day prosecuting my leak (which required them to excavate two completely separate areas of muddy garden). Man it looked tough! The final price was high end of stated range, and I was happy to pay it. These guys are my plumbers now, and honestly.they should be yours too.

This is the letter i sent to Rogers Plumbing today, after my service call this morning. I had a service call this morning with your company. I found you online, with a google search for bathtub drain repair and my zip code. My service call was to remove and replace a bathtub drain that was corroded, with the cross hairs missing, that I could not remove myself.

Your two gentlemen arrived and there was an older gentlemen and a younger helper. The two gentlemen were clean cut, and looked nice, got to work, and apparently the drain was so corroded that it was not coming out. The older gentlemen left to call for another tech to come by with their tool, while the younger helper stayed inside and kept trying. Here is where it gets interesting!

I was sitting in my bedroom right by the bathroom and just letting them do their thing. The older gentlemen left, but the younger helper kept working. He didn't know I was right in the next room listening while looking at emails. He was working so hard. Groaning. Trying. Resting for a second. trying again with all his might over and over and over and over.

For about 15 minutes. Or longer. He stayed with it even though it seemed impossible, and he was apparently putting a great amount of effort and energy to it. Takeaway. this young man, with no one watching (he thought) could have not tried so hard. He could have taken a break. He could have given up. He could have doddled. HE DIDN'T! He kept trying very hard, knowing no one was watching, and he finally got it loose. (I was silently praying that he did, so he would feel good, and my drain would be fixed.) I work with and help manage building engineers in high rise buildings in my job.

They rarely work this hard! I want to give this young man the highest praise possible for what I witnessed this morning. I hope everyone in your company, including the ownership can read my letter. This is the kind of thing that is really inspiring to see, and I am certain this young man will be successful in whatever he does. Thank you for listening,

6:30pm suddenly there was no hot water at the house. and we have a young baby! I called the warranty company they said we need to wait because it's after hours, I called Rodger plumbing and Shirly answered, quickly she advised us what to do so we will get the hot water running, Thank you SO much! We will definitely save your number! It's amazing to find truly good people here!

They were great! Responded via Yelp within an hour, came right over and did the job for less than I expected! Will use again!

I'm in Charlotte and have a home in Dallas. I was informed that water was running out of the bathroom and into the living room. They came over within a couple hours and fixed everything right up with no surprises. I'm very happy and will use them forever. Great family type service! Thank you. Km.

Had a sewer issue. They isolated the issue and helped me save money by suggesting alternatives.

With technology and competition growing daily, I believe that businesses offer the same type of service. The difference being customer service and quality. Rodgers offered me both. The walk through, explanation, as well as communication throughout the process made me feel comfortable from the start. I would not hesitate to recommend them to friends. Oh, I forgot! They were the most reasonable quote. Jimmy was great.

Spoke to someone on the phone regarding the need to obtain an estimate. Emailed them the information that I had already received from another plumber. Rodger's Plumbing never responded.