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Faucet Shoppe Inc The We sell the full line of Chicago Faucets and carry several commercial and residential plumbing fixtures. The Faucet Shoppe has been serving the Chicago area for over 50 years. The largest selection of faucet and toilet repair parts. We stock OEM replacement parts for every major brand as well as hard to find parts that do not exist anymore. Hard to find parts is our specialty here at The Faucet Shoppe. In fact, we carry parts that date back to the late 1800's. Fix your old faucets, stop your leaks, or even buy a brand new high quality faucet.
Reviews (10)
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Jill Fuller
Jun 23, 2022
Great customer service. I bought an older property and needed to replace faucet parts. Company responded quickly and helpfully. Thank you!
Gl Utz
May 28, 2022
I've been here now twice and they take care of me like I've been a regular for years. Great customer service, they don't just give you a part you need, they make sure you understand what needs to be done and walk you through it. So far, all appliances have been fixed good as new 100%
Steve Rooks
Apr 27, 2022
What amazing focus on going above and beyond! First, Andrew searched far and wide for a replacement cartridge for our 12-yo water filter faucet that I thought was a Franke, and found one that seemed to match the pictures and measurements I sent. Then when it turned out to be just a bit too long (such that the handle stuck out a bit), Adam offered to get me a second one at a discount and grind it to size - and I am all the way in Toronto.
Marie Kahle
Apr 20, 2022
Amazing experience! I ordered a small screw when my Moen kitchen faucet handle fell off. The new screw kept falling out. I brought in the faucet handle and The Faucet Shoppe showed me that the original screw was still inside! They gifted me the hex key to tighten it. Problem solved! The Faucet Shoppe is honest and generous with their time and expertise! #grateful
Cristina Irod
Apr 11, 2022
I don't work in the field, but when I bought a product that cost $ 67, I asked if I could return it and they said yes. The next day I wanted to return it and they didn't accept it because they said the product is good you just have to cut the pipe even though I said my pipe is long. If you are a manager you just had to explain to me that you have to cut the pipe The manager's attitude is not professional and he doesn't know how to talk to his clients after he sells them the most expensive product and he totally ignores you when you tell him that what he gave you is not what you asked for.
J. Gvig
Mar 06, 2022
Adam, thank you! Wonderful family run business. Super helpful and friendly people working here. Needed a hard to find hose for a high end faucet. Adam went above and beyond to help us solve our hose problem, saved us from having to purchase a new faucet. Will definitely be our go to shop for ALL our plumbing needs. Thank you!
John Scarpa
Feb 25, 2022
These guys know their faucets! I checked other hardware stores for a specialty screw to repair a leaky faucet, and they were the only ones who could identify what I needed, and they had it in stock. Thanks!
G. N.
Feb 24, 2022
They had the replacement parts I needed for my faucets that the big boxes and standard hardware stores do not carry. I needed them urgently when the existing parts failed. I first called to inquire, then emailed a photo and one hour later I was called back and the parts were pulled and waiting for me to pick up. Amazing service! Thanks Faucet Shoppe!
Angela C.
Feb 21, 2022
We were having issues with our Dornbracht faucets, and our plumber (from D&B Plumbing) recommended we go to The Faucet Shoppe (TFS) to get advice and replacement parts. Turns out that TFS is a major distributor for Dornbracht parts. Adam at TFS was so helpful - he listened to the issues we were having, gave us advice about how to disassemble the faucets, and provided the correct replacement parts once we brought the disassembled faucet into the store (per their store mantra of "bring samples"). Highly recommend TFS for their stellar customer service!
Heather Payne
Feb 20, 2022
If you have not had a pleasurable experience shopping for plumbing supplies/fixtures, then you have not been to The Faucet Shoppe. The team is fabulous and always helpful, and they have what we need EVERY time. I would give six stars out of five if I could.