Stevens Company is a full service plumbing and heating company specializing in repair and remodeling, and offering 24 hour emergency service. We are an owner-operated business and have been operating in Washington D.C. for over 100 years. Twenty Four hours a day, the Stevens Company utilizes a fleet of fully-stocked and radio dispatched trucks. Our uniformed mechanics are neat, and highly skilled.
We strive to be in constant communication with our customers until the job is done. For emergency service, to get a free quote, or if you have questions or special requests, just drop us a line.
We strive to be in constant communication with our customers until the job is done. For emergency service, to get a free quote, or if you have questions or special requests, just drop us a line.
Services
Stevens Company has earned a reputation as an efficient and professional organization with the ability and the desire to satisfy our customer's needs - in the past as well as in today's challenging environment. I want to tell you how much I appreciate the service I received from your company. The people answering the phone are courteous and efficient.
Reviews (12)
Matthew Montano
Apr 05, 2022
Jenna P. Bluestein
Feb 10, 2022
Bryan Lee
Jan 02, 2022
Rachel Stockton
Sep 20, 2021
Kevin came to look at some water pressure issues that we'd been having. He was absolutely brilliant, super helpful and talked me through and showed me what had been causing the issues. I was anticipating that I'd have to rip out walls to solve the problem, but he was able to do solve everything without such drastic action. Kevin has 35 years experience, so has clearly seen just about everything. Would highly recommend!
Conor Gallagher
Sep 01, 2021
George Carollo
Aug 24, 2021
Sam Bodenmann
Aug 03, 2021
These guys were nothing short of absolutely fantastic. We had an emergency with our main sewer line and time was ticking. We frantically did our best to scout 3-4 companies. Stevens was given to us by a friend of a friend of a friend (literally). The others were totally, abjectly awful. They began giving preconditions, giving opinions over the phone, talking about how unavailable they are, and had mighty large attitudes.
Just awful. These guys took down my info, knew immediately what to do, I got a callback with a consultation in less than 10 minutes, and then was told that if needed, a plumber could come out tonight (and boy, was it late). Quick, efficient, targeted, and prompt. Literally all one could want from a company. I seriously do not recall being this impressed with a company in a while. Yeah, after hours service is a pretty penny, but what are you gonna do - it's after hours. I sincerely cannot recommend these folks strongly enough. I can totally see how they ended up surviving for more than 13 decades. hopefully many more to come.
Just awful. These guys took down my info, knew immediately what to do, I got a callback with a consultation in less than 10 minutes, and then was told that if needed, a plumber could come out tonight (and boy, was it late). Quick, efficient, targeted, and prompt. Literally all one could want from a company. I seriously do not recall being this impressed with a company in a while. Yeah, after hours service is a pretty penny, but what are you gonna do - it's after hours. I sincerely cannot recommend these folks strongly enough. I can totally see how they ended up surviving for more than 13 decades. hopefully many more to come.
Meegan Marino
Jun 14, 2021
Alejandro and his assistant arrived quickly and were wonderful! Took their shoes off as we are that kind of house - worked so carefully and quickly assessed and handled the problem! Even recommended further work I should have done to keep my household working. Loved their attention to detail and super fast response! Service: Toilet repair
Preston Bays
Jan 01, 2021
Stan came out to look at our catch basin of our newly purchased home that had accumulated debris at the bottom of our driveway over the years. It needed some work since the previous owners didn't maintain it well, but he gave us a fair (and free) estimate for the job. We chatted about how catch basins worked, how to mitigate future issues, and background of his occupation.
He was personable, professional, and made the overall experience very pleasant. I referred my neighbor to them, and they're working out there as we speak, which reminded me to write this review.
He was personable, professional, and made the overall experience very pleasant. I referred my neighbor to them, and they're working out there as we speak, which reminded me to write this review.
Kennon Mckee
Jun 18, 2020
All I needed was the gasket changed on my dripping toilet. The bill came to $490.75! Is this a plumbing company you want to call? The first time the technician came he did not have the correct gasket. It took 5 minutes to determine. The technician did not charge me ($65 for coming and $70 for the five minutes being rounded off to half an hour at $140 an hour), yet Stevens Company said he should have!
Why when he did not have the correct parts and they knew the problem? When another technician returned, he padded the time by half an hour but thankfully I had the moment of arrival from a call to my phone, and the time of departure by photographing my watch and the bill showing the padded time. Also, parts were replaced that did not need to be and I was charged.
When I called to challenge the bill, Stevens Company took off a half hour because I had documentaion of the time, and a half hour from the first technician's time. I paid $350.75, an outrageous charge for a leaking gasket. No, I won't call DH Stevens Plumbing Company to fix my plumbing problems.
Why when he did not have the correct parts and they knew the problem? When another technician returned, he padded the time by half an hour but thankfully I had the moment of arrival from a call to my phone, and the time of departure by photographing my watch and the bill showing the padded time. Also, parts were replaced that did not need to be and I was charged.
When I called to challenge the bill, Stevens Company took off a half hour because I had documentaion of the time, and a half hour from the first technician's time. I paid $350.75, an outrageous charge for a leaking gasket. No, I won't call DH Stevens Plumbing Company to fix my plumbing problems.
Matthew Greeves
Feb 01, 2020
As a property manager I work with dozens of plumbers. My team really likes working with Stevens because hey are one of the most reliable, honest plumbers we have ever worked with. Their pricing is consistently fair, the stand behind their work. They are capable of large jobs like riser replacements and small like a toilet running and they have the same professional and quality work with both.
My tenants are now requesting them specifically when they call in for work requests. That says a lot. If you are looking for a great local company to take care of your plumbing needs I could not recommend them more.
My tenants are now requesting them specifically when they call in for work requests. That says a lot. If you are looking for a great local company to take care of your plumbing needs I could not recommend them more.
M. A.
Aug 24, 2019
I have to share this plumber with anyone in need. Save this company for future or current use. When I was in need of help the owner personally spoke with me, made sure he had a backup crew come when things got challenging with my repair and then showed up himself. He was fair and well priced. I will only work with them in the future. A+. Very ethical which is hard to find.