Belknap Plumbing Systems Inc

Great work from Marcelo - professional, thorough and great value. This covered rough-in all through to the trim work which was complicated and all I know is my wife loves it!

Jimmy & Edward they came out and did an excellent job. Very professional and courteous Service: Plumbing leak repair

Jimmy and Preston got the job done. Excellent service! Service: Drain cleaning

Jimmy and David. Did s very good job. Have no complants. Changing old Galavized pipe to copper pipe. Service: Plumbing pipe repair

I have never hired these guys and neither should you. They employ people who care so little about common decency or the safety of others, that it's hard to imagine them giving a damn about your plumbing. On April 19, at approximately 12:20 PM, a Belknap van driving the wrong way on Walker Street, downtown, nearly struck me as he turned the corner onto Milam and honked while he did so.

I had the walk signal and therefore every right to be where I was. He drove the wrong way down a oneway street and doubled down on his reckless behavior by turning into pedestrians.

Eduardo was was great and he fix the issue at my apartment. Thank you! Great service as welll.

Mr. Jimmy Lunsford did an amazing job locateing a gas leak and making repairs to the hot water heater etc. in my home. He is professiomal, hard working, efficient and polite and respectful. He had some very tight places to crawel into and was careful to check all the fittings, vents, exaust pipes and made sure everything met code and would pass inspection by Center Point Energy. Thank you very much.for a job well done. I highly recommend him.

We have been dealing with them since early October. They try to handle everything through email which is extremely inconvenient. The cycle has been to email a quote, we pay it, they say they're waiting on something from "the city", claim the city needs something else done, say they're going to send a new quote "soon", send a new quote days later, we pay immediately, repeat. As of today 11/8/2021 we still do not have running water and we are waiting on quote #3 from them.

After a rocky start earlier today between myself and Carol the scheduling agent I was unsure how my rating would pan out. The company honored the commitment made by one of its employees and the technicians were polite, knowledgeable and pleasant. I have no reason to score less than 5. Service: Unclog drain

They come yesterday and first they charge by hour plus what they do okay they come and do the job fixed charge and leave I call 2 hours later because something it's wrong ok and they said the pass my report and someone going to call me okay no one call me since today and said o we can do nothing if I come back I have to charge you again because this and that how I going to pay again for something it's not good and fix I just spend my money for nothing because we have to fixed by my self I wish I never call them bad workers and policy they don't warrant nothing

During the great winter of 2021, one of our pipes busted. We were among the thousands whom this happened to. I have always been hesitant about plumbers (scary stories about overcharging and doing a bad job), so I was super picky. Thankfully my neighbor, Kevin, is a manager at Belknap Plumbing Systems. He set us up with an appointment and we had Saul Medina and Bobby help us.

They did an AMAZING job. They walked us through the process as they learned more about the leak. They were careful moving things that were in the way, and did a great job throwing trash away as they made a hole in the wall. They worked diligently and were very friendly. If I have plumbing needs in the future, they will be my first call. I highly recommend Belknap Plumbing!

We had a busted water pipe on the outside of our home during the winter storm. Belknap sent two plumbers out to do the repair. Not only were they fast and efficient, they also had great attitudes while working outside with freezing temperatures and rain coming down. We appreciate their help and are thankful to have called Belknap for the repair.we were able to turn our water back on 5 days before our neighbors who should have called Belknap!

Critical: Professionalism, Value I hired them to unclogged my toilet. They had the wrong machine so they had to come back 2 hrs later with the right machine/snake to finish the job. They spent a total of one hour of work and yet charged for 4 hours, $750.00. Very dishonest people. You will not be in business for long. Service: Repair toilet

The technician was properly masked and complied with all of our cond procedures. We had ordered toilets that Consumer Report had tested and the technician was able to completely install, test, and cleanup within three hours. The work included picking up the new toilets and delivery of the old ones to building maintenance. The original verbal estimate was $350 and the job, with pars not included in the estimate was $399 with a $125 per hour billing charge. I will re-hire Belknp for future plumbing needs!

Our toilet at the office was clogged. They came in with the wrong tools. It took them 2hrs to come back with the right "snake" or tool. They spent a total of 1 hr here and yet charge me for 4 hrs of service, $757.00. Of course I will never use this company again!

They came to my home off a neighbor recommendation.they said Kenny was the owner and a great guy. The techs came to my home because I had a shower that just stopped running water. It was a concern for me because I knew the water was on but where was it going? So I called them and they discovered it was a valve behind the shower wall that stopped working.

They ordered the part so it was a 2 day job because the part wasn't on hand, but I also had my toilet replaced and at no time did they mention the price which is my mistake too but I own another home and I've had toilets replaced so I expected a valve + a toilet should be $400-900 at the most. They gave me a bill for $1,600+! The work had been done so I felt totally taken advantage of.

The work was well done however - this was a total gauge job in my eyes. I should have argued and disputed but I didn't because I felt I was over a barrel and that I SHOULD HAVE STOPPED THEM AND ASKED. I called them again for another job (water heater) 4 months later and explained that I felt really taken advantage of and that on THIS occasion I would like a quote before the work is done.

I spoke to Carol and she indicated I would receive a call by the Supervisor to discuss my dissatisfaction with how I was previously billed. As she looked up my bill - she asked me, "Well why'd you wait so long to call and complain? You should have said something earlier." I explained that although she was correct - I didn't like that the work was done and at NO time was I given an estimate and that I based my lack of insistence for a estimate on the fact that I heard they had a stellar reputation and that their Owner Kenny Belknap had previously lived in my neighborhood and they were VERY fair and honest.

Again - I said the work was "well done" however the price was extremely unfair. Carol said I would get a call that evening. I never rec'd a call. Even after this slight - I asked my wife to call as the water-heater was leaking and concerning me and since I was on a business trip I could not follow up w them on my previous concern. She scheduled an appointment for their estimate on 5/13/2019 and it ended up being a no-call no show.

With ALL the choices in the market - these people obviously do not need my business or care that a returning customer wanted an explanation. I'm a very reasonable person I feel and at no time was I rude or disrespectful. I liked the work but unless you have an unlimited pocket-book - then my suggestion is "stay away." You can get the same work at 1/2 the cost elsewhere.

I had a constant clogged line and three plumbing companies came out unstopped and a few days later the same issue. Saul came out and figured out I had a collapsed line. they where very knowledgeable and quick, repaired the line and have had no issues since. Hope I never have another issue but if I do I will be sure to reach out to them again.

Their work speaks for itself. Belknap Plumbing takes care of everything in a professional and timely manner. Excellent service all around. I highly recommend this company.

Called to get an estimate for a gas line to the back yard BBQ pit. The guy was an hour late so I was not too impressed at first but once he got there he was knowledgeable and gave me a quick and competitive quote. After getting a couple others I decided to go with Belknap's quote. The guys returned two days later and got it done. So only 4 stars because of the lateness.

I wouldn't hire these A-holes again for anything. One of their guys showed up to my home. He was supposed to, first, know what he was doing, second, repair what was broken. The whole house shutoff valve was frozen. I needed to have it either repaired or replaced. It's important to know that this was post Harvey. There were no cabinets or walls in my home.

The plumber arrived at my home around 7:30 and sat in his van until 8:25 on his phone. I was sitting in my office wondering what he was doing. I got up and went outside. He said that he thought I wasn't home, because he didn't see my vehicle. Hmm.garage maybe. He was on his phone and didn't bother to text or call me. The plumber took a look and appeared confused.

I asked him to try and remove the bonnet and pull it out. He didn't have the correct socket. He said someone used his tools and didn't put it back. His boss claims that they don't carry a 23mm deep well socket in their kit. Strange since that is pretty common in the plumbing world. I attempted to locate one for him. This didn't workout.

There was a chance that bonnet, stem and gate could've been placed in a solution and salvaged. When we couldn't get the right tool, he then pulled out some channel locks, grabbed the knob and stressed it LEFT and broke the stem off the gate. keep in mind that the gate was OPEN. Why would you attempt to turn it LEFT? He called his boss and owner of the company.

He then went into mumbling on about how he would need to take the bricks off the house to get to the back side and not burn what was left of my home down. He charged me 250 dollars for an hour and fifteen minutes. That's when I realized that he changed me travel time. Remember that he sat in he van for 45 minutes. I called another plumber that laughed when I told him the other guy want to take to bricks out. He was at my home 45 minutes and a new valve was installed. ETHICS!

I encourage you to stay away from this business. I called them to replace a back flow preventer on my home. The plumber arrived late, did horrific work (think black duct tape!). I wrote the owner and he never responded. I hired another firm that completed the job first class. Two months later Belknap sent me a letter threatening a lien on my home if I didn't pay. I was forced to pay them and the second company that completed the work. Dealing with Belknap was a nightmare.

On a holiday weekend I had an exterior buried water pipe break. Belknap saved the day. Their service was fast, professional, expert, and efficient. Because of the location he upgraded the fitting to an "A" class to ensure I would never have this problem again in the future. I have used them before and also satisfied with their work installing a bathroom sink and stool.

My first impression was the uniform. I've never seen a plumber in a polo shirt. He was extremely professional and very personable. Both jobs were done in a very short time and not a drop of water or speck of dust was left behind. Absolutely, completely satisfied customer and while I hope there are no plumbing problems in my future, should they occur again Belknap will be my first call.