Olathe Plumbing

My advice check yelp reviews, anyone can write a google review including ppl who work for the company/fake accounts. This was my second plumber- first plumber had already found where the leak was, drywall was already taken off so you could see pipes clearly. Showed anthony's technician where first plumber said leak was. He said he could find no leak and it appeared to be coming from the roof.

I literally just wanted a price comparison. Had roof inspection done- no damage, no leaks, no water damage. Called third plumber- confirmed same leak as the original first plumber. Notified customer service team that I was not satisfied and had wasted my time and expense on incompetent technician, no assistance and no refund whatsoever. Another downfall to this company is they give you no time frame at all when they could come out and then call you when they're 15-30 mins away

Just had an air conditioning check. Tech was fast, efficient and knowledgeable.

I am on the ASAP program so had them out to do the air conditioning tune up. Right off the bat the technician said I needed a new filter. Hmmmm, only replaced it less than 30 days ago and it is a Air Bear Filter. Then the freon leak. By this time a supervisor had arrived. Two pounds low of freon. $441 to do a leak check plus $244 a pound for freon.

I was told the leak is probably in the coil. Unit is only five years old and under warranty but if the coil was leaking $1,300 to replace it. I told them to put two pounds of freon in and leave. This company is way too full of themselves with pricing. I will find a better option in the future. P.S. my air conditioner had been cooling fine before they came out and gave it the death sentence.

So, yesterday (09-05--2022, 09:16) I attempted to call Anthony Plumbing, got a pleasant woman who informed me that "Tim" was on another call and would return my call "as soon as he was off the line", never happened. This was the comment from Anthony: Alan, we would welcome an opportunity to discuss your experience regarding this review, however, we can not locate you in our database.

Please call us at Anthony 268-4669 so we can help you better understand our pricing and services. Thank you! I find it hard to believe that after paying $718.00 on 04-05-2022, for an air conditioner cleaning ($49.00 special that y'all had my contact info when you cold called me with the special) and to install a $20.00 part (price quote from Grainger; one of the most respected supply houses in town), and one hout of your technician time, that you would not have some record of me in your database. Really, seems like sloppy record/bookkeeping, perhaps an indication of problems.

At this point I see no reason to expect a phone call, my only hope is Tim doesn't try to blame this lapse of communication on the woman answering the phone, I'm relatively sure the message was delivered and the response was to pitch it and let it drift into oblivion. Otherwise Cheers!

I have no idea how anyone could have had a bad experience. They are professional, keep you informed, quick to respond, and reasonably priced.

Did you know you can request a plumber from APHCE? I didn't until today. Mark is awesome! I hope nothing else goes wrong, but I know Mark has our back! This toilet is prob over 50 years old! Services: Garbage disposal installation, General repairs, HVAC system maintenance, Toilet repair

We joined the asap program- spent thousands of dollars with this company just to realize they are charging twice what the competition charges. When they were questioned on their rates they became very defensive and threatenEd to render our heating system useless. They refuse to provide any basis for their pricing whatsoever and DO NOT stand behind their work. Their techs also share their ridiculous political views while refusing to fix a radiator behind a toilet, because he "doesn't do that ". Awful company.

I am a bit perplexed about my overall feelings regarding the companies process. The two workers that have been dispatched to us were wonderful. Last night we had a great first experience with Anthony PHCE, which was clearing a clog in a drain pipe. And to our surprise, total amount we paid was actually less than the quote we received for just the service call/dispatch, and substantially less than what we have paid another well known Plumber in the Metro 3 years ago.

Due to the low rate, quality of work, the cleanliness, the personality of the plumber, etc., we decided to call Anthony's again for them to fix/replace our outdoor spigots - a non urgent item on the to-do list. We were told the night before that quotes/prices can not be given over the phone - but with the low price we had received we really thought it would be reasonable.

Well - I was shocked more than once during the consultation. I did not know that the entire hydrant has to be replaced, which would involve cutting into the ceiling of our completely finished basement. And not only that, but the overall charge to not only replace the spigot but another to cut a hole in the ceiling. And then, of course, which I did know, we still had to pay the dispatch fee. Overall, I feel like a simple consultation over the phone with a few preliminary questions and answers could saved us 7 hours of waiting for the worker (who again represented the company well) to show up, it could have saved him from driving, another person to be serviced quicker, and so much more, even if it would cost 1/2 or 1/3rd of the dispatch fee. Just a thought.

3/4/22 Brent came to do an annual electric inspection and did a great job. He was knowledgeable and courteous. He found 1 outlet was starting to fail, the grounding wires were not in good shape, and the electrical panel was in good shape but did not have a surge protector in place. He clearly explained everything and offered solutions. He was able to replace the outlet and the grounding wires & able to upgrade the electrical box with the surge protector. Prices were reasonable and service was excellent as always.

Brandon was one of the best service men i have ever had in my home. He was very polite knowledgeable and explained every step of the process. Presented options and was honest with me about my choices and wasn't price driven. He made sure you understood what he did and any suggestions that he saw along the way or advices of things i should look out for. Anthony will now always be my first call!

Such a great experience and I'm so glad I chose this company. Gareth was so kind and knowledgeable. He really made me feel comfortable and I was confident things were going to be done properly. He took his time and had a very positive attitude even when faced with challenges. I chose to become a member and I feel that my home maintenance needs will be taken care of, hassle free, from here on out.

Feb 4, 2022-our toilet was running as if clogged so we called Anthony Plumbing. They arrived within the hour. we explained the problem and suggested that the line may be clogged. The service man said "that the toilet was 40 years old and explained that the gooseneck over time gets clogged because of the pourous material on the inside and I (service man) explained that the hard water calcium builds up and causes (closes?) the goose neck off.)" At the suggestion of the plumber we had a new ADA toilet installed.

Cost $1,229.00 minus a discount of $66.40. Feb.24. Toliet is again working as before. Anthony was called. Service man showed up and told us (after talking to service manager) he would check for a clog at a cost of $268.00 to us. There guarantee (straight from the service receipt): "If you are not completely satisfied with your service, we will do whatever it takes to make things right." NOT!

Edit - After this review they did call me to follow-up and refunded the $99 service call as they said it should have been a free estimate for a replacement. They did seem interested in doing the right thing. Said they were having this issue with the web booking so be aware of that if you book an appointment online. original review below. I will say they had quick service.

Used their messaging online at 9am and by noon had a tech out and he had a hot water heater in the truck ready to go. Beware they charge $100 service fee no matter what and this isn't clearly disclosed anywhere when I booked online other than a check box that repairs require a service fee (this wasn't a repair) and the tech doesn't tell you the cost when they arrive.

They also don't take the fee off if you use their service. The quote was $2600 for a simple water heater replacement. Getting it done by a local plumber for less than 50% of that. Maybe that should be expected using a big box plumbing company but that seems insane for such a simple job. I called them out because I was ready to start one of those service plans where you pay monthly to have them service your equipment regularly they had a good plan but cancelled that idea after this quote. Lastly the tech that came out was so green he was going to have to have a supervisor out to help him which was going to delay installation and wasn't knowledgeable about options. So not sure the value in paying the extra cost for such inexperience.

The employees are experts, professional & friendly. They explain what they are going to do when they arrive, do it& give a thorough & understandable report at the end of the work. I have been a customer nearly 30 years & only had excellent experiences, , from reminder phone call, employee calling before he/ she arrives& good experience during the visit. Keep doing what you are doing!

Jake was very respectful and efficient! He was also tolerant & nice to my little barking dog. Thank you, Jake!

Had an urgent need in Independence Mo while I was in Idaho and they took care of it right away. Very professional service, timely and reasonably priced. I would highly recommend Anthony Plumbing

Anthony was wonderful.did what he had to do and told me before he did it. very friendly and nice guy. I would want him to be the tech that comes every time. Thank you Anthony.

They are awsome. They know what they are doing and very helpful.

Best service ever. I had a sewer back up and Anthony sent out a tech at 7 pm. Michael was very efficient and pleasant. I want Anthony to know how much they were appreciated. Would refer their services to everyone. Thanks to all from person answering the phone to tech. Charlotte Grunhard

Service was great and the team arrived quickly and got the job done. Thanks Seth Morgan for your time brother .

Zach was courteous and polite. He did the job quickly and efficiently. Cant beat the service for the price. I'll use them again.

Justin was great. Very helpful and informative. Look forward to the installation in couple dayS

Very reliable, friendly and explained in simple understandable terms. Gives you options to pick what works best for you.

Technicians are always friendly and thorough. Never try to upsell, but always have reasonable recommendations. Great service! Thanks to Nick B., for the heating tune up.

He did a great job. In-N-Out quickly. great service. will use again definitely.

Mike was very professional, courteous and explained what he was doing every step of the way. Still don't know for sure what exactly is going on with the heater. He assured me that if the heater goes out again we have a plan of action and if does occur within the next 30 days then we don't pay for the service fee. I am very happy the heater is running again!

Anthony saved our rear when we had an HVAC leak in 2020, and when we needed our heat pump serviced last week, I didn't hesitate to call them back. The office staff thoroughly explained our options/price point, and it made more sense for us to get on a monthly service plan. The tech arrived on time and was respectful of our space and explained everything. He even did a little early "spring cleaning" to our outside unit. Everyone we dealt with were professional and we are happy with the service.

Service was great, found the issue quickly, and was able to repair it on the spot. One of the switches in the breaker box went bad, and he was able to get it replaced quickly. The tech Brandon was very nice, knowledgeable, and professional. I am very thankful they were able to get it fixed in such a timely manner. Services: Install outlets or switches, Replace or upgrade panel

Kelly was so nice and friendly from the second he showed up. He was very patient with me and my busy house. He made the extra effort to ensure the supposed problem was actually the problem. He was very informative and gave me extra advise. I would highly recommend Anthony plumbing. I had a great experience with them. Service: Repair heating system

They came and quoted swapping out a 40 gallon electric water heater for a 50 gallon in a house we were selling. They quoted me $2,050. Keep in mind, anyone could walk in and buy one at Home Depot for $550 after tax. $400 in labor would be way more then fair for any company to charge. Absolute highway robbery considering any tech could install two a day and a damn good one could do three in ten hours.

I've changed a couple dozen myself, and it's got to be the easiest low hanging fruit to grab of any house component, but thought I'd give them a shot since I was low on time. I truly feel sorry for anyone that doesn't know any better then to pay that amount. Our licensed plumber we use on homes only charged us $800 this last Summer to swap one in another house. This should be a "call for action" series any day of the week. If I could give them zero I would.

Derek D. Was great! He was considerate of my health. He clearly knew what he was doing in giving us an estimate on water heater changes and toilet replacements. His bids gave us options. He was personable. I enjoyed talking with him very much. I fully recommend Derick!

A standard furnace maintenance turned into a broken damper, a furnace that wasn't cleaned and/or plugged in. We went without heat for 1.5 days, had to take another day off work to wait for another service. The second service tech cleaned the furnace, showed me how all the wires were hanging & not attached appropriately. The first tech stripped out some screws, thus there was no way to appropriately connect valuable parts.

The company is giving us the run-around. They refuse to replace the stripped out part unless we paid $1800. They are not responding to our demand to fix the damper (they said we would need to pay $300 for this repair). We eventually had to hire a different company for a second opinion. It made us sick to learn how badly Anthony was taking advantage of us!

The reputable company would charge $1000 for the stripped out component and $120 to fix the damper. We are in a holding pattern, waiting for Anthony to respond and do the right thing! This review is an attempt to protect future customers from inviting this terrible company into your home! Don't do it! They spend $$ on advertising & not training their techs.

My 80+ year old mother's furnace went out Saturday. They came by for an $89 service fee, and before the technician left the cost for some reason went up to $100+ which made her apprehensive and she called me. I called today because nothing was left with her I.e. invoice or anything. It was told to me since she didn't have an email they couldn't leave a statement or anything. WHAT.!

Not everyone have an email so those people are just out of luck, what about homeowners that itemized their taxes! I gave my email and received the receipt. I spoke with customer service and they sent an email to someone else to return my call. I asked what was wrong and it was explained to me & it would cost $1035 and 7-14 days for the parts. I asked for an itemized invoice I was told they don't do that they have set prices.

Now I really understand my mothers apprehension. I ask what parts needed to be replaced and called another company. They came by within two hours diagnosed the problem. Left for about an hour came back with the parts, fixed her furnace all for $350! Be very careful with this company. $1035 to $350 wow what a difference! Plus that cost was discounted they said because we had a plan with them! No stars from me but I have to give a rating which is why one was given.

If you value honesty, Do not use Anthony. They will rob you when you need help. They wanted to charge me $1700 to clean my a/c coils. Then suggested I buy a new system (10k) when nothing is wrong with the one I got. Them not cleaning my coils at a reasonable rate left water dripping on my furnace, so now I need to replace the motherboard. I was in their loyalty program which included a maintenance plan which they maintained but now i need a new system. I ended up calling another company who cleaned my coils for $125. Anthony will never get another dime of my money! DO NOT USE THEM!

Crooks. Called to ask about the $59 drain cleaning and got an appointment. Told the gal we lived in a condo and she said no problem. The tech called to say he was on his way and we told him we loved in the condo at Crown center. He said on my way. When he arrived he said Italian eh and I said yes sir and he said I'm Italian too. I said Ciao. He asked where the problem was and I showed him the shower.

He took a few photos and then said that since it was a condo in a commercial building he would have to charge me $271. I said WHAT? Everyone knew it was a condo from the first call and this is not a commercial building as no commence is being down here. Just single family living. He said sorry and i proceeded to tell him to get the f ck out of my place and what a crook he and his company was.

I can imagine them doing the same to older folks who aren't going to argue. He said his super would call which he did a few hours later trying to make amens but I wasn't going for it. Get me once, you know the saying. Looking a past recent reviews it seems to be a pattern STAY AWAY AND SURLY DONT LEAVE YOUR KEYS WITH THEM! Anthony's Plumbing is a dishonest company!

I had a water softener replace and custom work done for a wall mount pressure washer setup. Jody did an amazing job and fixed multiple issues cause by a previous company when they put in a new water heater. Will add before/after pics.

Sometimes it is best to wait a few days to respond. As I told you over the phone while you were yelling at us, your company would be the last I would pay to fix the problems you created with our plumbing. But thanks for your offer to charge us to fix the problems. Your company and especially you have been nothing but rude and unprofessional. We will tell everyone we know about this unfortunate experience. It has been posted to our company bulletin board. It is no wonder you must 'troll' the internet for bad reviews for Anthony PHCE. There seem to be plenty.

Had an issue with my AC, turns out I needed a whole new furnace and AC unit. From start to finish this company was great to work with. Brook came out to do the service call, Jake was my sales rep, and DREW and TANNER did the install. All of these employees did an exceptional job and represented their company well. Thanks for the great work, And professionalism

We had a shower issue and Anthony's got us in the same day. They did an great job of explaining what the issue was and how we could get it resolved quickly at a good price. Love that our technician also went above and beyond to explain future maintenance we could do on our own to prevent future issues.

Great commercials but sad not to see even 1 black employee and you cover the KC area? Shameful.

Crazy expensive! Over $600/hour. They quoted $786 to changed a valve. He said it's all flat rated which also means they could have quoted it before he came out since there was no diagnosis needed. The request was to change a valve.their real objective was to sell service plans.which for a monthly fee would have reduced the quoted $15. I call BS on these guys!

I could not be happier with my service today from Anthony heating and cooling. On one of the hottest days of the year they showed up to install two air-conditioning units and a condenser unit at our office. They called before they came, showed up on time, were very professional throughout the day. After completing the installation on the schedule Drew showed me how the two new units operated and went through the details item by item. Also a big shout out to his partners today, Ramon and Connor! These guys know their stuff. Without a doubt I would highly recommend Anthony heating and cooling to anybody!

I just wanted to give an update on my sink problem and highlight the exorbitant price of Anthony Plumbing. I was able to get my plumbing problem fixed. The cost of a new valve with two shut-offs, $22. I also got my dishwasher installed. The total time it took to do both projects, just under 1.5 hours. I read a previous review that Anthony Plumbing charged someone $350 for a dishwasher installation.

If I had used Anthony Plumbing to install a valve with two shut-offs and install my dishwasher, it would have cost nearly $1,000 for 1.5 hours of labor. I guess they are not upselling enough of the Anthony Plumbing, Heating, Cooling, and Electrical service agreements. I also imagine someone has to pay for the all their advertising. Just don't let that someone be you.

Swapped out a Moen Faucet cartridge in March. That actually went well and I would rate it five stars. As part of that service, they talked me into signing up for the ASAP annual service program -- which I agreed to. Months later (as part of the ASAP program), they emailed me to setup an electrical inspection, which I did. But, they never showed up. Evidently, there were other 'emergencies' which rendered them unable to show up or call to let me know that they couldn't honor the appointment. Well, okay, but I blocked out my time and paid to send my dogs to daycare for a no show. Anthony, your customers' time is valuable too. There are dozens of reputable service companies in KC. Use those instead.

Everything about this company is professional. I was in dire need of a plumber and they came immediately. They notified me in advance of their arrival, gave me a bio on the representative who was coming. I will use them again

After two visits to my home to address a lack of heat, it was determined that I needed a part that had to be ordered. That was 8 days ago. While they were able to get the heat working while they were here, it stopped working that night and I've been waking up to house temps in the 50's. During the day, the highest temperature in my house had been 62.

Despite multiple calls to the office and promises that my calls would be returned I have yet to hear back regarding the status of the part or my issue with the lack of heat. Customer service seems non-existent. The lack of follow through is a demonstration of poor business practices. I would not recommend this company at this time. My frustration level - through the roof! If I could have posted this without awarding any stars I certainly would.

We felt comfortable working with Mark who was thorough, prompt, COVID approved and assisted in getting our gas stove installed. When the job was completed we were unhappy with the end result as an electrical outlet was not installed and power cord was exposed. Tim West made good. Our frustration was alleviated and we feel we were made whole. We love our new gas stove!

Every part of my experience ranged from mediocre to poor. They did indeed accomplish the task however left a gas leak next to my water heater/ furnace. When informed that it smelled of gas I was first assured that was impossible, because they check everything, but finally someone agreed to send out a tech who was coming anyways to install a forgotten component.

The next day. No one apologized, and then acted like they did ME a favor by coming back out. I don't know if the pandemic has everyone in a poor mood or what. I'm in construction and the business of trying to keep people happy. This was very poorly handled.

2 faulty repairs, terrible bookkeeping (at best), retained our CC info for a year after being told to delete it & made unauthorized charges. In August 2019, I paid Anthony Plumbing, Heating & Cooling over $1500 to repair a sink & a couple of other things in my mother's home. She had just had a stroke and was coming home from the hospital the next day.

That next day, I noticed the sink was leaking and called them back in to fix it. They tried to tell me there would be a charge to repair their faulty work. I said I would not be paying them to fix what they had not done right the first time. While fixing this problem, they had to turn off the water &, when they turned it back on, something else broke.

The technician couldn't fix it & had to call someone else out. They ultimately told me the regulator had been installed improperly (upside down) & it broke when the water was turned back on. The cost to fix it was $500. While looking through my mother's old paperwork in the following days, I found an invoice from Anthony Plumbing, Heating & Cooling for the installation of that same regulator years before. So, they made faulty repairs on two occasions.

Then they charged me to repair their first faulty repair. I negotiated a refund and a free year of their ASAP service, but told them to delete the credit card info & discontinue the ASAP service after the free year. First, they charged my mother immediately following this for the ASAP service, so I had that refunded and told them again to delete the CC info. And now a year later, they've charged my mother AGAIN for the ASAP service. Which means they've retained her CC info for a year after being told to delete it.

No rating. $1500.00 later and 3 trips to my house to fix what was installed incorrectly plus 2 large holes cut in my bathroom wall that I had to pay to have patched and painted. Plumber and front office said that happens sometimes. No offer to compensate me. I will not recommend them to anyone. I would advise to search elsewhere for your plumbing services.

After an accidental pipe cut (tearing out vanity), Anthony's was out our house in less than 2 hours and had everything fixed very quickly. Justice was super knowledgeable, helpful with tips for our project, and fast!

We've used Anthony for our heating and cooling needs for the last 6-7 years and have the ASAP coverage. We used them when we lived in an older home with an older HVAC unit and continued our service with them when we moved to our new home. The technicians are always knowledgeable and give recommendations about service needs or issues without trying to up sell.

I can't attest to their plumbing services, because I haven't had a need for them, but I wouldn't hesitate to call them first if I needed service. P.S. Get the ASAP coverage. It's worth every penny!