Kline's Septic Service

I was really impressed with Mason E and how he went out of his way to make sure the drain was unclogged. He was very knowledgeable. I was recommended him again. Thank you.

While having our driveway paved, a sinkhole opened up due to a broken sewer pipe. I immediately called Kline's and they sent out a crew almost right away. Lowell and Moiese identified the problem and explained the solution and arranged for their office to send me an estimate. They returned the next morning and fixed the problem in a few hours. As you can imagine replacing a broken sewer pipe can be pretty messy and it certainly was.

But the crew completed their work quickly, efficiently and without complaint. Lowell and Moiese were very polite and friendly throughout the completion of the work. I would (and already have) gladly recommend them for any sewer or plumbing problem.

I used them last in 2018. I had same issue then, the price was decent. Now they wanna charge me over 500 bucks, sight unseen. On top of that, if I needed same or next day service, which I dis.it was gonna cost me and additional 200 hundred bucks. Don't know when they changed their whole thing to wind river, but the customer service has failed. I will never use this company again.

Critical: Responsiveness Clean out septic system Technicians were nice. Customer service is nonexistent. I've been billed for services not rendered and no one at customer service can answer why. They just send out bills repeatedly. The prior company was great. Wind river ruined a good company

Wouldn't recommend. I got my septic pumped, and their truck tore up the road in front of my house. It also appears they went into my garage since part of the garage door was broken and the cover for my breaker was flipped up. Could have been worse, but I felt uneasy and it seemed unprofessional. I won't use them again.

Wind River Environmental Company came in and did an emergency drain cleaning for me over the weekend. Their Foreman Dave did a phenomenal job finding a a plumber on incredibly short notice. The plumber was professional and respectful. I would recommend Wind River to anybody. I appreciate how Juan Jimesnez great work and incredible professionalism.

We moved from Texas to Holtwood about 3 years ago and have been blessed with professional service companies from the area that have been the best we have ever encountered during our 30 years in Texas. From interior designers to carpenters and lawn service folks, we have been inundated with great professionals and Kline is at the top of our list. Thank you for your exceptional service and professionalism! Bob

Please DO NOT use this company. We are extremely upset that we trusted them to provide the scope of work needed to correct our septic issues. They told us THAT NO WARRANTY would be needed because if there were any issues they would return. We had issues RIGHT away as the gurgling continued. So their office blew us off blaming heavy rains. Then a few days later early on a Saturday morning RAW sewage started backing up in our home. THIS company REFUSED to back up there work and said they would not even show up to look at the ongoing problems unless we paid them $525 more upfront.

We are exploring legal actions now. We are such good people and this is not at all how a customer should be treated. We are devastated that we trusted HAMBY'S SEPTIC as they state they now own this company. Terrible people!

I had a great experience with Wind River. The appointment set up was easy, the communication was clear, and the representative was friendly, knowledgeable, and generally great to work with. I highly recommend and was frankly a little surprised that people had an experience that was anything less than 5 stars given how easy and convenient it was for us.

Hi, Kliensservices serviceman Patrick was excellent. We called to get septic tanks pumped and Patrick took many pictures before and after tank cleaning. He took pictures of the baffles and gas deflectors and explained what he was doing. The serviceman actually had a feeling of satisfaction, doing the cleaning, which he shared with us. Thanks, Chris G.

I contacted Kline's when our business had an issue with our sludge tank, the tank was not draining. The customer service rep I spoke to on the phone told me she had no idea what would need to be done and that she would have to send someone out to test our tank. I explained to her that our employees were standing in water and that it was an emergency.

She then said she would have to refer me to a salesperson. I did not hear from this sales person for 3 days. Thank goodness I reached out to another service provider that was able to come out the same day and jet out a drain.

My Son and daughter in law had raw sewage coming up in their basement when the dishwasher ran. Their house is approximately 100 years old but in very good condition. We called two other drain opening companies, both responded and both failed to open the drain saying we needed to get a plumber. So I called my plumber and he said call Kline's. So I did and they came and encountered the same difficulties that the previous two guys had.

However the technician from Klein's after encountering some difficulty said that he was going to make a couple of phone calls to two other guys he works with who have 40 years combined experience. He came back and said they just told me to try what I just did but I'm gonna try one more thing. His persistence paid off, the drain was opened and flowing freely.

I was impressed with the knowledge the technician displayed and his willingness to call for help in solving the problem was impressive to me. The tech was a true professional and he was genuinely concerned and wanted to help with our problem. I would recommend these guys to anybody and so would my plumber. He charge me $300 for the service. It was good Friday afternoon. The other two guys Would have had me digging up the yard at a cost of thousands of dollars which I didn't have to spend.

After having a smell of gasoline in our house and ruling out about everything else we called Kline's. They were able to come out that day. Their technician was not only professional but very knowledgeable. He quickly determined that it was not our sewer but our shared line. He did not try to sell us anything we didn't need, but he did say since we were being charged for the service call we might as well clean the line.

He ended up running into our shared line and figured out someone was dumping solvents into the sewer line past our house. He wrote a very detailed report which both the Fire Marshall and City Code Enforcement were impressed with!

As a long time landlord, I have used these guys a few times and ALWAYS have been pleased. Other companies can open drains well, but these guys also have good prices. The service from the office is very friendly and helpful. Hope they keep up the great work!