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It's never too soon to get ready for our New England Winters! Above: Winters Plumbing takes service seriously. In this video, President Tim Flynn takes you behind the scenes at our training facility in Natick. Our commitment to great customer service comes from our commitment to training often and training right.
Reviews (10)
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Josephine Yuen
Jun 17, 2022
We have been using Winters Home Services for many years and I highly recommend them. We have used them to install a gas dryer, replace a hot water tank and fix various plumbing issues. They have always been quick to respond and are professional. Recently Mike M. did a great job in resolving an AC problem. He quickly identified the problem and fixed it very quickly. He was punctual, friendly and very professional.
Allan Yee
Apr 26, 2022
There's nothing worst than coming home to find water all over the place and no hot water! I googled water heater service and first name that came up was winter home services. I called at around 7:30 pm then 15 minutes later a kind woman named Angela called back and set up an appointment for me while making sure I knew how to shut off the water heater so the flooding would stop.

It was a very comforting! Next morning was my appointment at 10 am I couldn't believe how fast they could get here! Didn't even skip a shower. Zane then showed up earlier than scheduled appointment which was great! I've been in the service industry for a long time and I really appreciate the professionalism Zane had when giving me all the details of the job at hand and great personality that you wouldn't expect from a plumber.

He really put me and my family at ease about the whole thing. It literally only took a couple hours for the job to be done. I would and have already recommended my neighbors and friends for sure, absolutely top notch!
Eric Newell
Apr 20, 2022
Winters was very responsive from my initial inquiry on and offers great, automated email and text reminders. My central air wasn't blowing cold air. They were able to quickly get me on the schedule. My technician Zane Villandry was great (5/5 stars). He was punctual, professional, knowledgeable, and friendly. I appreciate that he took plenty of time to walk me through the issue and options and the short and long term implications (as well as general tips to keeping the system healthy). Furthermore, he was able to complete the work the same day (6-7 hours) and warranty it for 1 year.

I do suspect had I taken the time to get multiple bids that I would have found cheaper options to complete the repair. As is typically the case when choosing between larger, established operations that offer flat rate pricing vs. smaller contractors that price out time and material.
Kerri Kivolowitz
Apr 19, 2022
Brad and his crew just finished up installation of five mini splits in my house. They were incredibly professional, communicative and courteous throughout the whole process and they put a lot of effort into cleaning up after themselves and making sure they disrupted things around my house as little as possible. As a bonus, they saw me struggling with some small home projects like hanging a shelf, and went ahead and took care of it for me before they left for the day. I can't recommend them enough. It's been awhile since I've had such a positive, easy, straightforward experience with a contractor.
Fiona Kan
Apr 17, 2022
Technician is very polite, and professional. He took the time to explain to me in details about the water heater. The paperwork for the price quotes that he presented are very clear and organized. I would highly recommend him. This is at the top pick of my choice for the repair. I think I will move forward with this company for the repair
David Kearn
Apr 06, 2022
Winters were absolutely fantastic! Super responsive in setting up an emergency appointment. The plumber Brandon was a gentleman and did a great job assessing the situation, replacing the disposal, and clearing the drains to ensure everything flowed/worked properly. He was also very tidy and careful around the kitchen and also informative and helpful in explaining the work he was doing.

It's never fun to have a home appliance problem, but Winters really made the process easy and resolved the problem in less than 24 hours, which is fantastic. Cannot recommend them more enthusiastically!
Debbie Chow
Apr 05, 2022
Brandon Sullivan was an extremely helpful person. He was considerate and really cared about giving the best customer service. I am very grateful for his help and kindness. It was amazing that he sincerely willingly did everything asked of him. His empathy is highly appreciated. This customer service experience is one that I will always remember.
Rose Zoltek-Jick
Jan 28, 2022
Zane could not have been more polite or more helpful. Although he did not do the repair, that was because he advised me to go back to my regular service. He did not jump on the opportunity to insert himself into a new work or take over for a competitor. Many companies would do anything for a new contract, but he was respectful and offered to return if I hadn't was not satisfied with my previous company. I found him to be refreshingly kind.
Joyce OConnell
Jan 07, 2022
John & Michael were requested to remove an old gas stove & install a newly purchased appliance. Both gentlemen were professional and personable and completed the project expeditiously. They both displayed great knowledge and skill and I am quite pleased with the finished product. I would certainly request their services in for future projects.
Jess L.
Aug 31, 2017
I called Mark to do a small job that needed to be done that day or the next. He sent 2 guys out THAT day and got it done. Fast, reasonably priced. Can't ask for more. And, Mark returns calls and does what he says; unlike some of his competitors.