Sullivan Plumbing

Kody and his partner were helpful and friendly. They did everything they could to resolve the issue. Unable to fully resolve the problem, Kody gave me the number of a company that could take care of it, and charged me only for what he had completed. Thanks so much. Service: Drain cleaning

Fantastic matt and his helper were really great. We even got a senior discount. I highly recommend this company.

Everyone we worked with was incredibly professional and kind. Don took the time to educate us on plumbing and fully explain our system. He gave us options with estimates at every step. Ended the day with a quick fix and a clear long term plan. HIGHLY recommend this wonderful comment. Service: Sewer repair

We discovered a leak in our expansion tank, and even after a time of lots of snow and freezing temperatures with many plumbing emergencies, the people at Sullivan made time for us. The owner, Don, came out himself twice to assess and repair. He found our pressure was too high as well and replaced a valve. If he hadn't discovered it, we would have ended up with more plumbing troubles, so the leak and his astute assessment helped us. I very much appreciate the excellent customer service and plumbing expertise.

When our toilet was clogged, backing sewage into our bathtub Sullivan was the only after hours service that actually answered our call. Scott was prompt, communicative, came out in what was adverse weather, solved our problem quickly, and charged us a fraction of their original quote. Services: Toilet repair, Drain cleaning

Critical: Responsiveness The work on replacing water pump and piping was very good but trying to get an itemized list of what I paid for seems like impossible. I texted and called a number of times to no avail. Over $300 per hour seems a bit high for labor. Service: Leak investigation and repair

Didn't actually need to use them but there were unbelievably helpful in guiding to the right resources. I will definitely use them for any plumbing needs.

I am so absolutely impressed with Sullivan plumbing and especially the amazing knowledgable owner Don. He saved me on a weekend with an emergency plumbing problem 2 days before renters moved in. I could not believe the unbelievable reasonable price for a back up and root removal from my sewer pipes. He went the extra mile to get to the bottom of the issue and why it happened.

Also calling the city to do their part as well as having a solution to what I need to have done to prevent future issues. I would highly recommend him to anyone who needs a good plumber. His 35 years of experience is obvious to his expertise and how he dealt with the entire situation. His friendly personality was just another added bonus. What a great team he and his wife Tracy are! I finally found a great plumber. Thank you so much!

So thankful for Kody at Sullivan. Called several places last night with an emergency clog. Had one guy said he was coming between the time I called Sullivan dispatch and got the call from Kody. I told him someone was already on the way. 15 mins later I get a call saying the guy from the other place isn't coming yet because of a bigger emergency call. (After 11pm at this point.) Called Sullivan back and was told he had already moved on to his next call (totally understandable) but could come by early in the morning.

He was here around 6 and out by 6:40. Other guy quoted me at least $700 and 2-4 hours time without seeing anything. Kody took a look before starting and it was just over $500 for everything (emergency hours charge and tax included). Thank you Kody and Sullivan! New to the area and disappointed with general customer service around here (compared to the Midwest where we're from). It's nice to know good customer service exists around here. Will definitely recommend Sullivan to anyone we meet looking for a plumber. :)

Plumber cut two holes in our kitchen ceiling to find a leak, turns out the leak came from a poorly installed faucet that the plumber did not fix, only said that it should have been installed differently. He didn't even find it, my wife pointed it out as he was walking out of the bathroom for the second time. Put caulk around the faucet and charged $170 for two holes and some caulk.

Would have happily paid for the caulk, just could have done without the holes in the ceiling when a little inspection of the faucet would have given a clue where the leak was, especially when I made it very clear that it was a shower leak.

Sullivan's is awesome! Our main drain line collapsed in the yard and our whole house ended up needing to be repiped, all the way to the alley. Satchel is professional, confident and got right down to business. He came on time and was ready to work every day, and he explained everything he was doing in words that made sense. We had someone else (Gary's plumbing, they charged $1,000 for pulling the toilet up and left a big mess) look at the job first but they were they refused to even look under our house, so we called Sullivan's for a second opinion and we are so glad we did! I would definitely recommend them to anyone! No job too big for these guys! 5 stars all the way!

Critical: Quality, Responsiveness, Value New install. After two flushes it stopped working. Arrangements made to repair/correct were never followed up. Stay clear of this company. Dealing with credit card company for a refund. Hade to hire another company to correct. Service: Toilet installation

Buyer beware, The business was sold and the new owners will rip you off. The business prior to being sold was very honest with me and reputable, not anymore. They did some video inspection of a drain line outside my home and the cost was almost $500! When they returned to dry fit the drain line, I was told by Tony that it would be $105 per hour for him and an assistant.

He showed up without an assistant and was on site for two hours and the charge was over $400. Told me the quote didn't include travel time and stock the truck with the necessary parts. I had purchased 85% of the PVC pipe and fittings myself at Lowe's prior to them arriving. Twice as much as was quoted. If you elect to hire these charlatans, be sure to get the quote in writing, as they do not keep their word.

Came the same day (4-1-2020) we needed help. Forgot to mention his name, but he's a pretty good guy and able to fix it in a timely manner. Thanks again!

I've used Sullivan plumbing ever since I had an emergency and they saved the day. Over the years I have gotten to know several employees of the company and think highly of each of them. Most recently, Satchel was able to quickly install and trouble shoot some plumbing issues in our home and uncovered another problem that presented a safety issue to my family.

He dealt with that quickly and efficiently as always and the entire staff treated us very professionally. From my experience they are very fairly priced as far as their standard rates and services on top of it all.