Poor John's Plumbing

Shawn was on time and explained what he was doing and why it likely leaked. He was kind and courteous (took shoes off when asked). Service: Plumbing leak repair

I will definitely be working with Poor John's for any plumbing needs. Everything was as easy as could be, the pricing is transparent and the work was great. Thank you to Jasmine and Shawn for all their help! Services: Drain cleaning, Faucet repair, Shower repair, Toilet repair

Very satisfied. Rowdy was friendly, courteous, professional and knowledgeable. He completed the mission promptly, explained to me what I needed to know along the way, and cleaned everything up afterwards. He also went to extraordinary efforts to keep the stairs and carpet pristine. Service: Sump pump installation

Rowdy was professional, kind and thorough. He also seemed honest and up-front. We will definitely use Poor John's again. Services: Garbage disposal repair, Plumbing leak detection

Poor John's Plumbing is wonderful to work with. We've worked with them over several years on nearly 100 properties. We highly recommend for their knowledge and expertise! Services: Sewer cleaning, Sump pump repair, Drain cleaning, Water tank repair, Plumbing leak repair, Garbage disposal repair, Faucet installation, Faucet repair, Sump pump installation, Plumbing pipe repair, Garbage disposal installation, Water heater installation, Shower repair, Water heater repair, Toilet repair, Toilet installation, Sewer repair, Plumbing leak detection, Shower installation, Water tank installation

Technician was extremely informative about install. Very honest with his answers to my questions. Rowdy did excellent professional work! Services: Faucet installation, Plumbing pipe repair

We had the folks from Poor John's re-pipe our old (built in 1937) two-story home. This involved extensive work in the basement as well as the second floor. A fair amount of the kitchen ceiling had to be opened up too. Rowdy, our plumber, is a master with Pex Pipe and carefully went about his work. Each night, he cleaned up before leaving. When the job was done, he covered the holes in the kitchen ceiling so that bits of plaster would not fall into the food preparation area. And, most important there were no leaks afterward, and we have like-new water pressure on the second floor. We had this job bid several times, and Poor John's was the most reasonable. I can't recommend them highly enough.

Erik at Poor John's came out to install a shut-off for our icemaker. He was on time. He and his technician were professional, knowledgeable, and polite. He even offered us advice on another project we need to do and we will definitely have Poor John's back again.

I was recommended to call and get a quote from Poor John's from two different friends. The staff are all very personable. I can't stand pushy sales people so Poor John's was a breath of fresh air. They came out to give me a quote and had some great suggestions for my project and really listened to my concerns. It made the whole process of my project much easier. They worked with me at every step of the project. 100% would recommend working with them.

I have used Poor Johns for a number of years. They are responsive, their pricing is good, and the work done has always been quality. They are the first ppl I call if I have any plumbing problems. Thank You P.J. for being a reputable plumbing company. Service: Sewer repair

Just had a toilet replaced by Poor John's. They were quick to respond and the best price out of 3 bids. Did the job right and would hire them again.

Shawn arrived on time; he called 15 minutes prior to appointment time to say he was on his way. Very professional. Wore booties on his shoes while inside the house. Listened as we explained the issue with the clogged toilet. Explained what he was doing to unclog the toilet. Would call again and will definetly reccommend. Service: Repair toilet

Shawn called before he arrived, he was on time, very polite and did a very good job solving our problem, he explain things and advised us on what to do to avoid the same problem in the future. Service: Repair toilet

The technician was very professional and knowledgeable. The job was completed in a timely manner at a very reasonable price. Services: Repair pipe, Repair toilet

Although the work was fine, the cost was high. The service person also made comments on a court decision that were offensive and spent time on his phone discussing the verdict with friends. I would not want this person to return to my home. Services: Install garbage disposal, Install faucet

Great experience. Definitely recommend and will use again! Service: Repair toilet

Great experience. Everything was explained clearly so I understood the options and what everything would cost. Everything was repaired and is working great. Services: Repair toilet, Repair faucet, Repair shower, Find & repair leak

Always courteous and professional Services: Install toilet, Unclog drain

These folks are my plumbers for life! When using the kitchen sink created a shower in the basement, I was VERY nervous about what sort of cost I'd be in for! Shawn showed up right on time, assessed the situation and showed me clearly what was going on, and prepared 3 different estimates within a few minutes. This involved some significant pipe-replacement and re-configuring but he had the entire thing done in under 3 hours, and the charge was MUCH less than I would have expected (and, I have learned less than others would have charged).

Poor John's plumbers will answer all your questions, are very respectful of the customer's home environment, and provide really quality work! Jasmine in the office is also very pleasant to work with. And, as you may have noticed, they post their prices, practically unheard of these days!

We always use Poor John's. They are very efficient, affordable and accommodating. Jasmin is very good at returning calls and connecting you with the best guy for the job. They're the best!

I felt compelled to write this, albeit belated, review. If you would have asked me a year ago, heck even 6 months ago, for a plumbing recommendation, it would have been Poor John's Plumbing. First let me say that any & all work ever done by Erik, and another plumber whose name escapes me right now, has been top notch. Excellent job done every time they came out. But, back in September, we had requested a bid for our latest plumbing job.

As part of the progressive remodel on our 1972 house. Jake came out to look at the job needing to be done in the main bathroom, which was pretty similar to the job Erik had done previously in the 2nd bathroom. Said he would get the bid back to us in a few days to a week. So we waited, and waited, and you get the idea. Called & emailed back & forth several times with the very nice lady Jasmine, who is the owners wife, and who handles the administrative end of things.

She had attempted to find out what was taking so long on our bid. Which by this point had been 2-3 weeks, she said he told her he "was working on it". She apologized profusely, and said she would keep this on her radar. Another week, no bid, Jasmine stuck apologizing for Jake again. Another couple weeks, same thing. Then after well over a month, Jasmine, who I think gave up on trying to get Jake to get the bid, emailed us his phone # for us to contact Jake directly.

Good Morning, I wanted to update you to let you know that I have yet to receive your bid from Jake for your property at ************ and have not received an eta from him. Please feel free to call him at 816-***-**** to follow up on the status of your bid. Thank you and I apologize that I have not been successful in getting the bid from Jake for you. Jasmine Bailey Poor John's Plumbing *Update* We never heard from Jake. Lol

So thankful I found this company! From the moment I first talked to Jake, he was helpful, professional, and went above and beyond to help me solve my sewer line problems. After four different people trying, Jake was the only person who was able to clear some massive tree roots from my line -- saving me from an $8,0000 sewer line replacement. Every other company that came out was ready to give up and dig up my front yard to fix it, but Jake wanted to make sure that the expense and undertaking were absolutely necessary.

He explained everything to me as he tried to diagnose my main line problem and was always patient with my many questions. I am so impressed with how kind and honest he was, and would absolutely recommend this company to anyone!

They wanted to make a very simple job into a week long process. I called them to remove a faulty pressure reducing valve, which was between two shutoff valves (a real easy set-up). They wanted to reschedule appointemets to diagnose low water pressure. Tear apart lines and other stuff to find a clog. They emphatically told me there is no way that valve could be in error.

That was the purpose of that call. To remove that valve. To make a long story short, I told them to remove or I'll get someone else. (I was correct) Still, only needed about 8" of 3/4" pipe, 2 couplers. But they still had to go to a store and purchase those items, and a drop light. Stating: "if I hauled everything I needed, I'd have to haul 3 semi-truck loads of parts".

They were all about making the very simple 5 minute job into a week long project. I asked for a bid on some other stuff. They still haven't sent it to me. Charged $125. Thank god I was there, or they wouldn't have fixed the issue and would have milked her for all kinds of money, for a 5 minute job.

I hired Poor John's Plumbing for a large job on my property that included digging up and exposing my water line from the curb to the meter in search of a leak that the water department had notified me of. Poor John's Plumbing was the fourth company I had come out to my home. I initially spoke with Jasmine on the phone and she was very helpful in taking down the detailed information I left her regarding the issue I was having.

She scheduled someone right away to come out and upon their arrival I quickly felt at ease. They are incredibly knowledgeable and friendly. The quote they gave me was reasonable and the best offer I had out of each of the companies who visited my house. The work started in a reasonable amount of time as well and they finished this huge project in only two days.

My water line ended up being over 7 feet deep with complicated utilities near it. I can't even tell you how hard they worked knowing that I needed to get this issue resolved as soon as possible. Despite doing even more work than what was originally expected, they still honored their original quote and even came in under the bid. These guys are amazing and I can't even tell you how grateful I am for all their work. It's nice to know that good, hard working, honest companies still exist! They saved me so much money, time, and stress. I appreciate all they did and I highly recommend Poor John's Plumbing.

I'm usually very critical when it comes to hiring work in my home. I do most handy work myself, but plumbing is something I haven't tapped into yet. I hired Poor John's to install an anti-freeze sillcock in my garage, something I wasn't totally comfortable doing myself. I called them on a Wednesday, had a guy out on Thursday to take a look, a quote was presented to me on Friday, and the work was done the following week on the day and I had requested it be done. The contractor was professional, friendly, explained everything he did, and was done in about an hour. Great work and I will hire them again when needed!

Best company ever! Saved me almost $8,000. I had a sewer backup at my house and called my home warrantee company. They sent out Benjamin Franklin Plumbing. Do not hire Benjamin Franklin Plumbing. They quoted me almost $8,000 to replace a sewer line under my sidewalk, then tried to get me to finance without getting another estimate. I decided to get another estimate anyway.

My mom and I had both used Poor John's plumbing before and they were honest and fixed our previous problems the cheapest, most effective way possible. So I called them. When I called to get a quote from Poor John's Plumbing, the guy told me right away that I probably would not have to pay for it. Not only that but Poor John's Plumbing called the sewer department for me and had them out the next day to confirm that I would not have to pay for the repairs. Poor Johns' Plumbing was a life saver! Thank you so much!

We have used them for all of our plumbing needs. They are great every time. Very honest and upfront about costs and let us do what we can ourselves to save money, while still providing a professional job to code. They even have prices listed on their website so you know exactly what to expect. Every plumber they have sent to us are pleasant people and Jasmine at their office is SO nice and prompt on the phone.

These guys are awesome! They give a free estimate. They are straightforward and gave us options, told us what we could do ourselves to cut the cost. I just felt so comfortable with their complete honesty. They charge per job, so we were not nervously watching the clock. They also have a one year warranty.