Sentinel Mechanical Inc

Sentinel mechanical was willing to come diagnosis my problem with my radiant floor heating system within a few days and then was able to put an entire new system in within a week where other companies told me it would be a month before they could even come diagnosis my issue. had no heat while 20 degrees outside at this time. Sentinel did a great job. We're competent in there work. Showed up when they said they would. Sentinel's pricing was very reasonable compared to other companies. Thank you for your help! Tami

I highly recommend Sentinel Mechanical Plumbing and Heating. We had removed a clawfoot bathtub to replace flooring and in the process broke the pipe to the tub. The tub had no shut off value to it so we had the water shut off to the whole house. Called other plumbers and got put on their emergency list, but no one could come and they would not give a estimate on when they could come (in fact one place called me a month later). Sentinel fit me into their schedule and then added shut off values to prevent having to shut off water to the whole house.

Just today I called to fix a little issue with the toilet and they made time to come over and fix it. Even though my projects are small, I know that they still value me as a customer and they do quality work. Debbie Lawton

These guys put in a new kitchen sink and faucet for us, and the work was great. Very professional, and friendly. They went above and beyond to help us. Highly recommend. Service: Tap installation

They did a fantastic job. Arrived on time, rechecked regarding needs, had an excellent means to obtain parts without extending billable time and cleaned up when done. Overall am quite pleased.

Yay, thanks so much, Skeez! He was just here to check the plumbing in our entire apartment complex. One of my toilets was slightly running on and off for the last four or so years (just a slight problem I had gotten used to). Skeez could tell me right away what to replace. I got the part but didn't know how to install it. Since Skeez was still in the building he came up right away but it was a bit tricky to get it right and he needed to get on with his actual job.

I tried it myself but gave up, frustrated. An hour or two later, Skeez was back, HE didn't want to give up and actually got it done without me having to buy an entire new thing! And he didn't even accept any payment for all his time. Definitely know who to contact when I get any other plumbing problems!

On very short notice they were able to fix our radiant heat system. TRULY appreciate them working us in and getting the problem solved so quickly. Skeez was great in his communication and help with the problem. The office staff and the plumbers were knowledgeable and great to work with! Will definitely use them again! Service: Ductless heating and AC services

I have called them on several occasions for plumbing needs. Two of these encounters were emergent, one the furnace went out and the other was a leak in the basement. Both times Skeez found time in his busy schedule to help out and get the job done right. Services: Faucet installation, Plumbing leak detection, Heating system maintenance

Worst ever service, they said I needed a new unit but could not tell me what was wrong with the old unit. Would not call back and were a week late for service call. Buyer be ware

We had Sentinel Mechanical Plumbing & Heating come and fix our temperature control unit for our heater. Although we didn't know that was the problem at the time, our technician Esa, was very thorough making sure that everything was checked out before making a final decision. He even had to unload my very packed closet to get to the area he needed to work on and did it without complaint!

Good guy, very friendly, and knowledgeable. He showed us how to use the new temperature unit and left us with the manual. Great guy, great service. I highly recommend Sentinel Mechanical to anyone who needs quality, professional service!

We called to have service performed at our rental unit in Missoula MT. This company was the only one who agreed to pick-up a hot water heater we purchased at Home Depot and install it in the rental unit. As it turned out, we didn't need it and they also returned it for us. This is OUTSTANDING service. We also asked that they look at the furnace in the unit. They are very professional and courteous. The level of service provided was completely unexpected and greatly appreciated.

I was having trouble with my water heater. My property manager called Sentinel and I'm very pleased. They checked the water temp to begin with and they said it was super hot. They replaced the thermostat but then when they flipped the braker back on the hot water heater kicked on. The one guy said that it shouldn't kick on because the water is already too hot so they kept investigating and ultimately replaced the lower thermostat. Most people would've just left it as is so I'm impressed they continued trying to get to the root of the problem. I highly recommend Sentinel Mechanical!

We have owned two homes with boiler systems and have used this company for 10 years. While satisfied initially, in recent years have experienced less knowledgeable technicians, unethical billing procedures, and extremely unprofessional and demeaning conversations with management. Our most recent go-around, a tech was sent to repair our boiler, which was not remedied after three hours.

Subsequent returns did not fix the problem. Replacement of certain parts were unnecessary. We were billed for hours of time the tech spent on-call training himself with the manufacturer. For three months this technician visited and we are not confident the issue is resolved, as it is now summer. In total, we were billed 20 hours. We attempted compromising with management, having several incredibly rude and disappointing communications with Chuck Fulks.

We feel confident this particular Sentinel Mechanical technician was unqualified to repair our system, and our unreasonable bill is the result. After 10 years, never again will we call Sentinel Mechanical.