Santucci Plumbing Inc

Nick & Robert showed up on-time for some faucet repairs that we had neglected for a very long. This added to the challenge of removing them initially. Masks & Shoe covers are a nice show of respect to ones property and the homeowners. They quickly fixed the faucets and were gone. I'd definitely use them again

I had an issue with a leaky exterior faucet. Some other plumbing company wanted to charge 80 bucks for a " free estimate." Another went straight to "cut open a wall and replace it." Robert from Santucci started out with "let's see if we can fix it." I appreciate a company that treats customers more like your neighbor than a dollar sign. Highly recommend.

I haven't had a lot of experience with plumbing, but I know this can be an unreliable and underwhelming experience. Working with Santucci plumbing was easy and uncomplicated. They helped run drainage and do overall plumbing for a renovation and I am 100% satisfied with the job. Their workers were clean and courteous and always professional. I would highly recommend.

I think the quality of their work is excellent - if you're able to actually get someone. They did work for me last year and did a great job. So this year, I wanted to purchase two new toilets and have them installed. I have called them three times in the last six weeks and no one has gotten back to me with an estimate. Now I need to look for a new pluming service. Very disappointing.

I opened the door of the basement refrigerator for my morning pick me up and what do I smell but a backed up sewer. Not how I planned to start my day. Adam and Santucci Plumbing quickly came to the rescue. Their guys showed up on time as promised in less than 1 hour. They worked hard and pretty quickly. Rodding and videoing our situation to get everything flowing again. They were all packed up and gone in less than three hours. As crappy a situation as this was they did a wonderful job and we are once again flushing without concern.

Burned out 20 year sump failed. Called at 9am and the plumber arrived and replaced the pump by 2pm. Great job.

They answered when I called, scheduled an appointment f*or a non-urgent problem for the same week. COVID procedures made me feel safe. Professional, courteous and on time. Very pleased! Service: Toilet repair

I had Santucci come out to rout our pipes as part of our maintenance. They were able to come out within a short time after I called and took care of things in a contactless way.

I recently experienced two separate emergency situations. Both times excellent service was provided promptly and professionally! I have also used Santucci Plumbing for minor repairs With the same positive results. I highly recommend this company.

I had an issue with my toilet I was prepared to fix myself by replacing the fill valve but upon attempting to turn off the water shut off valve I realized that it was not working. So, I could turn off the water to the house, then hope I replace the shutoff valve correctly as well (and if I don't the water would need to remain shut off until I figure it out or hire someone to fix it), or I could just hire a plumber.

I chose the latter option and went with Santucci Plumbing. They sent a guy out the same day and had it fixed in minutes. They replaced the cheap multi turn shutoff valve with a more reliable quarter turn one, then replaced the fill valve with the one I bought much more quickly than I could have replaced it. I'm have a working toilet and my wife didn't have to go with the water to the house shut off for very long. We're happy and I would recommend Santucci Plumbing to anyone for their plumbing needs.

If you're female, get your checkbook ready. Made the mistake of having Santucci out to fix a part on a sump pump in our house that was for sale and we had moved out. Fixing the sump pump was what I explained to Santucci and all that was to be done. The plumber shows up and convinces Mrs. to buy a whole new pump. Perfectly reasonable if it needed to be replaced.

The thing is, this guy wasn't the first plumber on the scene. Getting the part replaced was the recommendation of another plumber but he couldn't get to it in time. So I went with Santucci. So, this Santucci plumber installs the sump pump. It runs for a week straight BECAUSE IT WAS NOT INSTALLED CORRECTLY! That's right, we got "expert" recommendation from a guy who couldn't even install what he was selling.

Think this same person had the expertise to fix what was originally requested? The pump ran for a week straight before Santucci came back out to fix it. If a sump pump runs for maybe 30 seconds at a time tops (prob more like 10 sec), it will last for years. Maybe on a rainy day it runs for a total of 10 min? 20 min? This one ran 24hrs/day for a week.

A lifetime of use in a week! Santucci did show up with a different clearly more skilled plumber who had to reinstall the sump pump - hence 2 stars. When I called them on the wear and tear, they challenged that it was running the whole time - I was there - no question that it was. Their conclusion - NO DISCOUNT AND WOULD NOT REPLACE THIS NOW HIGHLY USED UNIT. I would recommend Santucci to people I really dislike. Buy you seem nice. Do yourself a favor and look elsewhere.

Terrible experience - Not keeping any of their promises with no communication!

Will never use them again. Due to them not paying attention to the details of their work, they caused us a ton of stress.

Had them out to replace ejector pump and check valve. Had been quoted $650 over the phone. Guy came out, showed up on time. One hour later all done and total was $459 saving us almost $200 under estimate. Will definitely use again and recommend to neighbors and friends.

Great plumbing company. Service is second to none. They do a great job, timely & pricing is very fair.

Santucci Plumbing has been helping my mother out at her home in Northbrook for many years. They have treated her excellently! We had an emergency recently. Tony Santucci came out later in the evening to rescue us. He went above and beyond. I can't stress how much we enjoy working with Santucci. We feel lucky to have them in the neighborhood.

Santucci has been a great new resource for me. I've used them several times and have recommended them to my clients and everyone is always pleased. They are professional, respond quickly, give honest answers, and get creative with problems when they need to. Their prices are fair and they won't try to sell you something you don't need.

I called Santucci in the evening when I discovered a leak in a water shutoff valve in our basement. I had not worked with them in the past but our long-time plumber had retired. Adam returned my call first thing the next morning and within a few hours, one of their plumbers showed up and repaired the valve by filling it with packing. Later that evening, it began to leak again and Adam had someone return first thing the following morning.

He repacked the valve, this time fixing it permanently. Santucci took the conservative and less expensive approach to the repair. They could have said, "we have to replace the valve, " but they didn't. They worked quickly, efficiently and with integrity. Their response time was great and they stood by their work, insuring that the repair was done properly. I'm impressed and happy to say that I've found a new plumbing company I'm comfortable working with and recommending.

I had Robert out to fix a leak (third plumber that came out). He was able to spot the leak, communicate what was happening, and was clearly very capable and really knew his stuff! He was cost conscious and fixed the leak. Will definitely be calling Santucci for any plumbing needs and asking for Robert again! Highly recommend.

They have done several jobs for me and have been very reasonable in cost and always performed well. Thanks!

Plumbing services are very professional but it takes too long for checks to be processed sometimes. Love the products, the neatness and courtesy, the cleanup and promptness.

Always wonderful -- Adam, the gentleman who answers, is so kind and wants to take care of his customers. Plumbers are knowledgeable, expeditious, and polite. We have had excellent service, time and again, from Santucci Plumbing.

Have had Dustin from Santucci out twice to work on things in the house we purchased this summer. Very impressed. Great service from Santucci! We will be using them again for our plumbing needs.

This crew is great! They came to my place today to find a dripping hot water heater in need of replacement. Within 3 1/2 hours, the job was done. They left and returned with a new water heater and didn't waste anytime. Upon completing the job, they not only put everything back where it was and cleaned up, they insisted on fixing my pantry door that was never working quite right. I highly recommend Santucci plumbing.

When we purchased our home last summer from a little old lady who lived there since it was built in 1970, we inherited a number of things. We got 40+ year old shag carpet. Consider how much dead skin had flaked off and found it's way into that carpet over 40 years! Gross. And stinky. We inherited plastic tubing that brought our sump pump water into our back yard. Fun.

We got wood paneled walls, a green toilet, and plenty of wallpaper. It was our dream house. We also ended up inheriting Santucci Plumbing who scoped the main sewer line and confirmed it was in decent shape prior to closing. They now solve all our plumbing needs including a gut rehab of the kitchen and master bathroom. The house looks (and smells) a lot better now and I recommend Santucci Plumbing for professional work and fair pricing.

Total crooks. Not only did they recommend service that was completely not needed they also grossly overcharged us. I finally realized that I was getting taken advantage of after I received a second estimate and a proper explanation of exactly what was going on. I don't know much about plumbing but after this ordeal I realize how easily it is for a company like Santucci to defraud you.

I dislike leaving a bad yelp review unless it's totally warranted, and in this case it is. Stay away from Santucci and make sure whomever you end up with is clear and trustworthy.

Santucci replaced the sump pump in my house. Their quote was the cheapest out of the 4 I got, but the quality of their work is among the best I have had for plumbing. They were able to schedule the work very quickly. The plumber that came was very polite. He tested the system thoroughly afterwards, and he cleaned up the site very well. He even spared a few minutes inspecting a faucet problem that I had and gave me some advice.

I got concerned when the pump started to run nonstop about a month later. I was afraid that they might not guarantee their work. But as soon as I called them, they again very quickly sent the same plumber over at no charge. He removed a piece of wood that got into the well and prevented the sensor from working. The pump has been running fine sine then. The whole experience has been pleasant. I would definitely used them again.

My dad has been using Santucci for all of his rental properties for years and years. I had a nightmarish experience with a different plumbing company earlier this year. Long story short the OTHER company charged me an arm and a leg, had me sign a 5 page waiver of my rights for the work to be done, and then did such a shoddy half fix that the joint was leaking within the month. Enter Santucci - they came in and fixed all the piping under my kitchen sink and charged me less than half of what the other company had charged.