The type of problem and where it's located dictates the correct procedure and equipment. A complete and thorough diagnosing must be performed to accurately choose the best solution. The problem will recur if this is not completed properly. The plumber must KNOW HOW! It's disappointing to say, but less than 20% of the plumbers in business today have any ongoing training or advanced certification.
Reviews (10)
Nita F.
Apr 05, 2022
Cary Brengle
Dec 29, 2020
Diber
Nov 04, 2020
Kate Lopez
May 15, 2020
We made an appointment for them to come by and assess our current hot water situation because we wanted to get a replacement. They came by promptly and assured us they would send a quote of different options along with the approximate labor costs. We never received a quote, despite calling twice over the next two weeks about it, during which we were assured that we would get a quote via email or they would call us back. It has now been almost a month and still nothing.
Thomas Kovacs
Jun 01, 2019
It was easy to make a fast appointment for the following day. The owner on the phone was pleasant and helpful. The technician quickly assessed the problem and fixed it in short order. The charges were very reasonable. I used these guys 3-4 times and have always been satisfied. Thank you, Best Regards, Tom
Larry Fain
May 09, 2019
I usually do my own home maintenance, this problem was beyond my capabilities. Needed to replace my leaking shower valve. While replacing look simple on the internet, it was much more complex than what I was comfortable. Call Drain Away, they were able to schedule an appointment within a week. The technician arrive on time with the right part (per a my photo) and then fixed things within 45-60 minutes. I watched the replacement which was complex and I am glad for his expertise. While cost was more than if I tried to do it myself, I feel it was very worthwhile.
Robert White
Apr 20, 2019
Joan Zimmerman
Jan 14, 2019
Fast, professional service! I was selling my home and plumbing problems came up on my inspection knowing my 3 day deadline they were out to repair my plumbing next day! Owner of company even responded back to me on a Sunday for the rush appointment. They will be my entire family's Plumbers from this day forward!
Blairfolk
Jan 01, 2018
Erik Jon Sorensen
Mar 26, 2017
Very pleased with the work done by Drain Away. Replacing old galvanized pipes with new Pek tubing was done on schedule and the new plumbing is a great improvement in our house. Workers were polite and answered questions regarding the work. The cost was reasonable and the work completed on time. We highly recommend Drain Away.