Cillo Plumbing & Heating CO

Didn't end up using hvac services but the guy was kind enough to call me back and help me work through my dead furnace problem on a Sunday morning with temperatures in single digits. Will definitely call them first next time I need help.

I had SH Plumbing replace two toilets in my home. I had a previous appointment the week before that they canceled. Shortly after arriving I had asked if I could get a discount due to the cancellation on their end. I believe the employees name was Tom he said and I quote, "No, do you want me to stop right now". I proceeded to say I thought I could get some type of discount because you guys canceled on me.

He replied a second time, No, do you want me to pack up and leave right now". I understand if that's there policy, however I did not like his tone. I made arrangements to be home for the first appointment and canceled plans. I will not be using them in the future for this reason

Charming, professional and handsome young man named Jim from South Bills Plumbing was the best plumber I've ever hired. Very attractive

South hills plumbing was on time and great w our boiler. Pricing was very fair and they wore masks for our safety. Would use again

I was having issues with my 18-year old air conditioning unit and called John here at South Hills Plumbing & Heating and he came right out. We could have kept the older unit going, but John was able to quote me a new unit on the spot which was competitive with what we have been quoted on in the past. John scheduled for an installation a few days later and returned with (2) other technicians to help remove the old unit and install the new one.

They did a great job with cleanup and now my house is so much more cooler than it was before. Thank you John and the rest of the team there at South Hills Plumbing & Heating!

Walkin to the office as we live nearby and fred and his team was really nice. we had this vibrating ceiling on basement after flushing the toilet for a week. his team came in same day and fix the problem in no time. i really appreciate and would definitely recommend South Hills plumbing and heating to all. Thank you so much.

Had water pressure issues, they came out next day and replaced the pressure relief valve to try to fix pressure issue even though there was no guarantee which they told me upfront. It solved a little bit of the pressure issue. They recommend I call the water authorities to have them check the pressure at the meter which I did and there was plenty pressure at the meter.

So I called back to South Hills Plumbing and talked with them. They sent the same plumber out to trouble shoot. The issue was the new pressure relief valve was bad put another new one in and the pressure was great. They did this at no charge to me. Highly recommend this company for being honest and having great integrity.

Useless company. Charged me $150 to tell me my sump pump was working properly when it definitely was not. Terrible at returning phone calls. Did not give me any kind of reasonable time window for appointments- just gave me a range of a couple of days and then called when they were already on their way, ready or not. Look elsewhere for a plumber.

Definitely won't use again. We bought an old house and had brand new central heating and cooling installed. After just 1 full summer, the cooling wasn't working. It was running constantly, the house wasn't cooling, and our electricity bill was through the roof. They came to take a look at it, said it needed a "tune up" and we paid $149 for them to top off the freon.

It didn't make any sense to me because it was a very expensive unit and was so new. The technician told me that they just don't make these units like they used to and we should do a "tune up" every year. The beginning of the next summer, it wasn't working at all. We had them back again. They said the Freon was low again. I argued about the need for another tune up.

It just didn't make sense for such an expensive new unit. They found there was a leak in the coil. Since it was still under warrantee, we didn't have to pay for the new coil. It took weeks for the coil to come. They came and replaced the coil. We paid $280 for a few hours of labor. The technician said "I found the leak.there was a screw through the line" This is an exact quote.

When I told my husband about this, he thought we shouldn't have to pay for any of this. Obviously, we didn't put a screw through the coil. Either the company did it with the install or the manufacturer had a faulty product. When he called the company, they called me a liar. I am pretty upset. I feel like we were "had" and lied to over the past few years.

I feel stupid for not asking more questions along the way. I did not record our conversation, and I did not keep the bad coil. I have no evidence to support what I KNOW happened and the truth of what happened. Even more than the money we have paid to this company, this is about the integrity of the company and taking advantage of people.

Very timely. Professional and courteous. I called and had a professional at my home within 30min. They removed my old furnace, installed a new one. I'd have never known they were there, they work clean. Gave me an overview after installation. Can't recommend enough! Lifesaver. Thanks guys.