Stahl Plumbing Heating & Air Conditioning

My experience was positive. Called yesterday with the issue of a leaking valve under the sink. The technician came in today in the morning and fixed the issue within one hour including trip to get the part. Prior to this fix I had another company giving me estimate this morning - CALFO. CALFO's price was $447, almost 3 times more expensive then I paid Stahl. and of course CALFO still charged me $80 for the visit to provide estimate. So between Stahl and CALFO it is an easy choice - go with Stahl.

Used them plenty of times but only because our company has an account with them but i would personally never recommend them, atleast for plumbing. The ladies that answer the phone are rude and the plumbers ive had experience with are usually not good at their job.

Customer service needs improvement. Called for a quote on a pipe that burst and the operator said it would cost $120 per hour plus materials etc. She was very short and matter of fact as if this was standard. She pontificated when I asked additional questions. Listen, People are already stressed when they have to call a plumber. It would be nice if your customer service didn't make things worse.

Stahl service is the absolute worst, not only did they not fix the problem, , they left all wires hanging my furnance because I not there to observe.

We called Stahl Plumbing in McDonald to repair two problem faucets. When a woman showed up from Stahl, I was surprised but sort of pleased. that was a big mistake. The bathroom vanity faucet was leaking around the stem. The kitchen faucet was difficult to turn off. After much fiddling around and multiple trips to her truck, she told us should couldn't fix either problem because she couldn't dismantle either faucet.

Of course, she still charged us for the time spent at our house, which was over $100. I thought if you hired someone for a job, you paid for the "work" completed not the inability to do the job. Don't call Stahl unless you have money to throw away.

Service: Replace washing machine outlet valve - At the door, I kindly asked if he can wear shoe covers (either his or those that I provided). He refused and said he already swiped them off to car mat. - While I am on mask (which by itself tells I care about it), I asked if he can wear a mask but he didn't even bother to respond. - After 10-15 minutes, he asked if there is a bathroom in that floor.

I thought he was gonna check something inside. He just got in and peed standing up (telling from the sound of it), not sure even if he washed his hands afterwards. - It took one hour to replace a valve and he charged me $85 for just for the part that is commonly available at $35 online and nearby. 1-hour labor rate of $110 is normal I guess. I was planning to have them done a couple more plumbing jobs but changed my mind. Never again with Stahl!

Cory came out - same day as our request - and immediately fixed our issue. He was kind, professional, and wore a mask (we are very Covid-safe and have an infant) the entire time. He even fixed a secondary issue and told us how to prevent / fix it in the future. I recommend them highly and will use them again. Service: Leak investigation and repair

I've used only Stahls since buying my home 20 years ago I trust them to not rip me off which is HUGE. The technicians are always really nice. Services: Boiler installation, Drain unblocking, Ductless heating and AC services, Leak investigation and repair

We had the garbage disposal replaced by Stahl plumbing at our daughter's condo in Pittsburgh. They did a great job and completed the work on time.

Critical: Professionalism, Quality, Value Thus Company has NOT finished the job my Mom hired them to do. They left very large holes in her kitchen ceiling. Hopefully they will stand by their word and take care of this problem. She trusted this company and they let her down.

The expectancy that one has for anyone who's invited into your home to perform the task set out, is one of professionalism. You are contracting with the company you are paying for service.and if your employees Damage property then they should be held accountable. that is Not what happened.and after calling and receiving nothing but snowjobs and blame passing to downright denial l know this company isn't for me.

Scheduled 2 commercial backflow test on 1/13/2021. One location their plumber said we do not have the device. He will give me an estimate how much to install one. He said there is no charge on this one, since he did not do anything. Then I brought him to another location. He said he need half hour to finish it. I said I will leave the door open. Just call me after you finish it.

He never called me back. I went there 1 hour later. He left already, and left the door open. I have been waiting for estimate, test report, and receipt for 2 days. They never sent me a email, receipt, and test report. I called office on 1/15th, 18th, and 25th. Reception said will have plumber call me back and explain. I have never got a call back. Now I end up to dispute 2 charges with my credit card company. It is not poor service. It is no service. Please do not bother them.

Was used by my contractor for a business project. According to him they were never responding or available. Had to wait for them a lot and so it delayed things. Found a leak last week. Took them a week to show up. The guy did not turn the water off before looking at pipe. The water starting pouring in my commercial kitchen. I would not recommend at all.