Central Plumbing & Heating Inc

Our Well Control unit went out in Bristol Bay. We called Central Plumbing and Heating. They had a warm and caring staff, I felt taken care of and listen too, their customer services was outstanding. They had the part out to ACE Air Cargo within 24 hours. I will certainly use them in the future and highly recommend them for all your Plumbing and heading needs. Thank you Central Plumbing and Heating. Respectfully, Kenneth H. Gross CEO/President Alaska Native Fisheries LLC

The friendliest and most knowledgeable supply shop in town! I'm a complete amateur when it comes to plumbing and we recently had to remodel our 70 year old bathroom due to a leaky toilet. This included replacing a ton of old plumbing for the shower, bathtub and sink. Central was always right there with practical advice for parts and how to install. Thank you so much!

Lenny was a life saver! Very knowledgeable and empowering. With his instructions and what he had me purchase I was able to get the water back on to my home (without a flood) and without spending an arm and a leg. Also very respected by all there and everyone wore masks to respect and protect each other.

After several failed attempts at finding a spout for my tub to replace an old, rusted over one, I made my way over to Central and I was helped to quickly find a solution that ended up being cheaper than Lowe's or Home Depot! I didn't know that Central sold materials and had been under the impression that they were solely a servicing business, but was happy to learn that I could support local and fix the issue myself.

Mark knew exactly what I needed and gave me several options to try, reassuring me that I could return whatever I didn't need. I will absolutely be shopping here again - awesome customer service and staff that didn't make me feel silly for having so many questions.

Forget the big box stores; this is where you need to come. I had a small plumbing job at home, and I couldn't find the correct pipes and fittings I needed for the job - I checked both Lowe's and Home Depot. These guys were awesome. They answered my questions, gave me recommendations, and had the exact parts I needed. I'll be coming straight here next time!

The staff at Central Plumbing and Heating saved my bacon today! The receptionist was super friendly and Lenny, in parts was amazing. He sold me a rebuild kit for my frost free outdoor faucet and was super patient and helpful answering my questions. He made sure the parts were a perfect fit. Highly recommend Central Plumbing and Heating. Thanks, Lenny!

Clearly exceeds expectations from the customer service to the product knowledge and stocking. Special thank you to the team and especially Nalani for being super patient with her clients and regularly going above and beyond to make the Central experience one to remember. It's no surprise this company is leading the way in Anchorage and Alaska as a top notch family owned supply company. Thanks again and we will be referring our friends and family your way moving forward. Cheers!

I had an extremely disappointing experience with one of the saleswomen today. Had called early this morning to get pricing and availability on a pressure-assist, rear-outlet toilet, and was quoted around $410. She listed what was included, and stated they had it in stock. I live over an hour away from your store, and since the price was only a little higher, and features were comparable to the one I was planning on ordering in from another supplier that was closer to me- and I was short on time to complete this project, I obtained a babysitter to watch my kiddos, and drove down to pick it up.

The toilet was in stock, but was over $200 more than she had quoted me. The gentleman who was helping me told me she was on lunch break, but if I could come back in another hour, she would know more about it, and would be able to help me out. After wasting another hour waiting around, she stated that she had read it wrong in the system, and the closest thing to an apology I got was a flippant "my bad".

She made no attempt to help me out, offer any kind of solution to the huge problem she created for me, or to retain my business in any way. Her bored dismissal of the situation, especially from somebody in a sales position, was pretty unbelievable, especially in a world where people have a lot of other options to give their business to. I've worked in sales most of my adult life, and I just can't imagine after wasting hours of somebody's time and gas money, quoting somebody the wrong price- not even trying to fake remorse or empathy for the situation I'd created.

Everything I need for this project is coming from one of your competitors now, and I will have to be extremely desperate before I'd risk dealing with her again- which is unfortunate when she's the face for your company.

Exceedingly knowledgeable and helpful. I went in requesting a part and they had a few clarifying questions. A few seconds later they knew exactly what part had failed, what symptoms my boiler system was exhibiting, a more practical way to fix it and what I should watch for. Both associates were chiming in with advice and were finishing each other's sentences.

I didn't expect to be impressed enough with a heating and plumbing supply store to be writing a review Saturday evening but here I am all the same. I'll be going back with any future needs and you should too.

I live in Mat-Su and had a kitchen sink malfunction. I contacted several of the prominent plumbing companies in the Valley. It seemed the staff answering the phone didn't understand my problem nor recognized my sink brand or issue. One even said they couldn't send a plumber out to look ("I don't think we can fix it for you."). So, I drove to Anchorage and brought my smartphone photos.

I was greeted by knowledgable staff, and actually several plumbers were there. They identified the problem immediately and sold me the parts. I just repaired the sink and it works great. I've lived here for over 60 years and Central has never let me down. Thanks.