Plubing Service Inc

Kramer & Sons have been our plumbers for seven years. They just completed a complicated job for us and showed excellent service from start to finish. Juan was prompt, professional, worked hard and fast, and left our house as clean as possible considering the work completed. I recommend this company.

They are the best! After being ripped off by two other companies, Kramer and Sons will give me an exact price and told me upfront all the fees, services need to be done. If I cannot afford it, they politely say let us know if you need anything else. They have never charged me for more than what I needed and they never attempted to coax me into doing other work that I do not need. I will never go back to another company. Thanks to the honest workers with Kramer& Sons! Thanks for your honesty and not taking advantage of a poor school teacher like me!

Seth Kramer and his company are surely the most professional and competent in the business. We have had a series of problems with water heaters and Seth and Company have been right there with us to get the problems resolved, even to the point that Seth personally came to our house after hours on a very cold night to help install a replacement. Everyone of his workmen are skillful, courteous and take great pride in their work. They deserve your business, I guarantee you won't be disappointed.

Kramer and Sons assessed our water line leak. We ulitmately had to replace the line which was a complex job due to the location of our sewer and gas lines. The team was meticulous and precise. And the price was more reasonable than competitors. The owner Seth, took his time to explain any questions we had. You can tell he is a fair and honest business ower. My husband and I highly recommend them.

We have used Kramer & Sons for many years and have always received professional and responsive service. If you want the best, call Kramer & Sons for any plumbing issue even mysterious ones that no one else can track down.

We've been using Kramer and Sons for all of our plumbing, HVAC, and hot water heater needs for the last five years. They have always been friendly, quick to respond, and fair. (Even told us a few times to go with less costly alternatives, rather than trying to "up-sell" us like some companies do). Services: Water heater repair, Toilet repair

We recently had Kramer & Sons fix a leak in our water line. They were extraordinarily helpful and very gracious in considering how to handle the problem with minimal impact on our brand new driveway. Their team was always open to questions and comments while considering options, and very professional with how they approached the task. They did a very clean and thorough job patching the line and made a nice repair to the driveway surface.

Are we satisfied with Kramer and Sons? We are delighted! They have been our go-to plumber for many years. Since when one needs a plumber, it is usually a near emergency, they have always gone above and beyond in professionalism, promptness, and cleanliness. This time our 20+ years old water heater started leaking on a Sunday. I dropped an email to Kramer and Sons at their website.

On Monday morning at 6:44am, I had a reply from Seth Kramer offering to have a technician available for a 7:30-8:30am arrival! Because our old water heater had gone well beyond its expected life, we had done a great deal of research on current water heaters, and knew that we wanted, a heat pump water heater made by Rheem. I requested that the technician not arrive until 9:00am because of a prior commitment, and sure enough at exactly 9:00am, Julio was at my door to check our exact setup and assess the feasibility of installing the heat pump water heater. Julio took some measurements, inspected the access to the basement, and after consulting with Seth, gave me a very fair proposal to install a Rheem 80 gallon heat pump water heater.

I gave the OK and agreed to have them install the new unit at 7:30am the next day. The following day, a 3-man team was at my door at 7:30am. It was a VERY tight fit to take the huge behemoth to the basement, but Julio and his team were extremely careful and got it down with no issues. The installation itself was complex because of the specific heat pump requirements, but Julio is a pro and knew exactly what needed to be done, and how to get it done.

We now have a highly efficient large water heater in our home. In all our dealings with Kramer and Sons, they have been meticulous about keeping our house clean by wearing shoe covers inside, and cleaning up after themselves. They usually are able to come out the same day, and their prices are very competitive and upfront. I highly recommend Kramer and Sons, and we will continue to use them for all of our plumbing needs.

Had them out for a $60 evaluation of my plumbing problem. The service guy was here for 10 minutes, did not take any context into account, and recommended getting Dominion's homeserve insurance and waiting 30 days to get the problem (mainline backup) resolved. Had a second plumber out (no evaluation charge) and the guy was much more knowledgeable and helpful. No price difference, but Kramer's plumber wasn't able to understand the complexity of the case. Just a heads up to homeowners.

Kramer and Sons was great. Scheduling was easy and fast and the woman who helped me on the phone was very nice. The plumber who came out, Juan, may be my new favorite person. My husband and I bought our house in the spring and have been putting off a few plumbing fixes (bathtub faucet pipe was too long, small drip in the basement, lead gasket at the main water shut off valve). Juan explained everything he was going to do and why and was really quick in making the repairs.

He even offered some solicited advice on how we could fix other things ourselves, like a semi-clogged bathtub. He communicated well, left everything tidy, and was just generally pleasant to be around. Prices were reasonable and all of the repairs he made look great. I would definitely use Kramer and Sons again and I would request Juan specifically.