Golden West Plumbing & Drain Cleaning Svc.

Golden West exceeded my expectations, providing 5 star service from start to finish. Josh A. was absolutely amazing! He made sure I was comfortable and had the understanding of my available options, answered all my questions as well as scheduling the service next day. Josh, Alex and Jose were very thorough, professional and friendly throughout the entire repair. Many, many thanks for resolving a stressful issue into a positive experience! Would definitely recommend!

I was so concerned about finding a company that was going to be equally as professional as they were straight forward with me. It turns out this company is the best of both worlds not only was Chris extremely upfront with me he was extremely helpful in getting everything that I needed for my AC system repaired reinstalled and replaced. His team was fast and got me in the very next day after seeing him for a consultation.

I cannot say enough good things about this company. If you need any sort of AC heating or plumbing, 1,000,000% go to this company asked for Chris on top of that everything that they took out from my old AC system did recycled and disposed of properly I cannot say enough how much that means to me that this company is doing things sustainably.

Brendan could not have been more professional, respectful and kind. As a single woman it's always a concern about who will show up and how I'll be treated. He put me at ease right away with his relaxed and professional manner. He walked me through every step of getting my evaporative cooler running for the summer. He discussed concerns thoroughly, with options for resolution, which were ultimately found to not be a problem.

He explained the VIP program and I was shocked, and pleased, to see their very long list of services. Nobody offers all of those solutions in one business. Scheduling was not as smooth but Alicia did a great job of meeting my needs (despite my party already starting). Brendan took it from there with great professionalism, even though I was added on to the end of his busy day. Many thanks all. I will be a devoted customer for all needed services!

We are condo renters and we had some bad wiring in our kitchen that blew out our microwave and 3 kitchen outlets. Our landlords hired Golden West and Anthony came out and figured out the problem quickly, explained everything to us and was able to do the actual repair work in under 2 hours. I highly recommend this company, Anthony was great! Just a super nice guy, very pleasant to work with and very professional. Definitely recommend them, would call them for any of the services they offer.

Carlos and Max were awesome. They were extremely professional, on time, and got my swamp cooler up and running quickly. Communication with the main office was always fantastic, and all the staff took care of me at all times, including flexing around my schedule due to childcare issues. I truly felt like they listened to my concerns and did their best to accommodate. I signed up for the membership to manage the seasonal swamp cooler maintenance as well as any plumbing related issues I may have in this location.

I called Golden West yesterday morning when my not even 4 year old furnace was not heating like it should. It was cycling on and off but no warm air was coming from the vents. The HVAC company I normally use was booked and couldn't make it out till Sunday. I was concerned that my furnace would not run through the night so I wanted to find someone who could come out that day just to see what could be going on.

I called Golden West. They did have time and put me down for an appointment in the late afternoon as an "after hours" service call but called me a few hours later to say they had had some cancellations and a tech could be out in 45 min. if that would work for me. I was delighted! Andy (along with Luis) came out and tested my furnace. Andy was very knowledgeable and answered my questions and explained what he was doing.

Everything looked good and was running fine. I'd mentioned to Andy I'd had issues with the flame sensor in the past so he did check that and cleaned it, which it was pretty dirty. He made sure everything was working correctly and ran some more tests. He said that it was working fine and was not seeing any issues with anything. I am pleased to report that I did not have any issues last night with my furnace nor today.

I am very pleased that Golden West was able to fit me in so I could get this resolved and ease my worry about having heat through the frigid night. I highly recommend this company! I also appreciate this company being able to fit me in on such short notice and being able to get out sooner than expected! Andy and Luis did a GREAT job and am very pleased with their professionalism and expertise.

I am so pleased to have found an Exceptional company to call for future issues! THANK YOU, Andy and Luis, for your assistance in easing my worries about having heat through the night. I so Appreciate it! I will be doing future business with you and your company and recommend others do the same!

Golden West and Anthony Garcia exceeded our expectations in regards to customer service and the services provided. They send a "what to expect" email before the visit to introduce the technician, including a photo and bio. This helped put my mind at ease as my husband wasn't home during the repair. Anthony was very polite, personable and professional.

He arrived wearing a mask and put shoe covers on anytime he stepped in the house. His communication and service was great. I'll definitely use Golden West again and recommend to others!

I will always recommend Golden West Plumbing! They are incredibly knowledgeable, skilled, professional, responsive, and super easy to work with. All of the contractors and technicians are so friendly and are always willing to answer any questions I have. They repaired a sewer line in my basement, and then I also had a new furnace and AC installed, and they did a fantastic job.

They were fast, communicative, and very neat. They cleaned up before they left! They are an awesome family-owned business and obviously take pride in their work and have a standard of excellence for their employees. Thank you all again for your superb service!

Once again, we were super pleased with the service, professionalism and and downright kindness of our Golden West plumber, Josh Arana. We have also worked with Golden West HVAC, water heater people and they are all equally knowledgeable and go out of their way to get stuff done and get your home back in working order. Seriously, we can not say enough positive thigs about our multiple experiences with this company and their employees from schedulers to technicians. We have know purchased their membership knowing it will get us discounts on routine servicing as well as repairs. Highly recommend!

I contacted this company after my water heater died, they were immediately responsive and scheduled an appointment to come out and give me a quote. Compared to two other companies I considered they were much faster in general, quoted me what I consider a fair price for the water heater and services, and when they ran up against snags specific to my type of home and heater they did everything they had to and could to find a solution.

The tech was extremely knowledgeable and friendly and more important than that he was upfront and honest with me about everything I asked him. They found a solution, got me the water heater and system I wanted, I got a 10-year warranty out of the deal, and they were professional enough to clean up their mess and leave my home exactly as they found it.

I even had to leave at one point to go get my son and I felt no problem whatsoever leaving them in my house. I would definitely recommend this company to anyone who needs anything plumbing related done for them. Thank you very much Jason for the hard work you guys did.

Golden West was great! Ben showed up early and even waited for us until we got back from a birthday party. We were fit into the schedule and we were able to be seen a day early, Ben was very professional and pricing was honest and up front. Ben gave us some tips on how to take care of our pipes in our almost 109 yr old house, . Would definitely recommend and use again!

They were incredibly helpful and thorough. Ben did a great job and explained everything he was doing. Polite and processional. I felt very comfortable with him in my home. Thanks so much! Would definitely recommend and use them again!

Joshua provided excellent service and presented himself in a professional manner. His customer service skills were outstanding! He fixed the problem so quickly and efficiently! I was very impressed. He represented the company well and restored my confidence in professional skilled workers; that there are still those who are honest and have integrity and do charge fair and honest prices for their services. I am very satisfied with the work that was done.

As always Andy did a great job. The office communication were perfect letting me know when he would arrive so I would have a heads up. Andy is professional prompt and great at explaining everything he was doing. Always like working with this team. Service: Heating system repair

They installed our new furnace several years ago under an emergency situation and did a great job. I had a non-furnace, but related issue last week, they sent someone out that day for free, instantly diagnosed the problem and offered to fix it for their rate, or walk me through the process of which parts I needed (new filter and line) and how to do it myself. I chose that route, turned out to be as easy as they said and saved hundreds. Highly recommend and will use for all future HVAC related issues

We had the pleasure of having two of Golden West's pros come out to help us with a heating issue. Our heat went out over Thanksgiving, but Golden West was open the day after without sky-high day-after-a-holiday service fee, which was helpful because we had a small window to get it fixed. Andy responded first and was helpful in getting the furnace working again so we didn't freeze.

We had to wait a bit for the full fix but Golden West got us on the schedule right away. Carlos came out, fixed our furnace, and explained everything in easy-to-understand language. Every single person we talked to at Golden West, from the dispatchers to the techs, were helpful, friendly, and professional.

Last week I had a crew of folks led by Alex Garcia change out 120 feet of water pipe from curb to house. The entire crew was courteous, professional and always let me knew what was going on. There were a few hurdles along the way but the crew kept at it into the dark and I had water back in the evening. All for the agreed upon price and the clean up and landscaping repairs were perfect.

This was a very big job and I got meet many people from the owner to people bringing parts over and they were all incredibly respectful to me and each other and clearly took pride in their work and the company they worked for. So great to see!

Working with Jason and everyone else (forgot their names) on the crew was great! They made this job a priority and completed it professionally. I personally feel they went above and beyond and I am so happy to finally have heat and hot water back in the home. This work was completed for my mother's home that has been without heat and hot water since 2018.

Finally having the ability to get the work done and choosing a great company to work with has made this hectic process of getting Xcel Energy to turn back on the gas after the gas line has been repaired seamless. Thank you, thank you!