Plumb Pros Inc

I am going to try, really try to be fair. My main goal was to get an evaluation of an existing furnace that is still under warranty. In the end I got that. But I am just sick and tired of mechanical contractors trying to upsell and gouge unwitting customers. I had an appointment scheduled that was canceled twice. Finally they came a day later. But I was told over the phone that I could get a bid to relocate some gas lines.

That didn't happen. Instead I was given a myriad of options to completely replace my furnace, ductwork, humidifier, water heater, etc. In the end I am just trying to replace my A/C unit. But this contractor, like several others, seems to want to sell a whole new HVAC and DHW system even if it doesn't need it. It is really quite shameful.

We all understand that there has been some inflation due to Covid and other so-called supply chain problems. But this contractor wanted to sell me everything for a whopping $45k. It is absurd and outrageous. Of course there were less expensive opt. But the least expensive was about $15k. My advice- steer clear of this kind of unethical price gouging.

100% got ripped off and overpaid. And the end result wasn't even what I wanted because I felt so pressured into a quick completion. I felt like I was dealing with a sneaky used car salesman when talking with management/owner. I've dealt with many contractors before and never have I been so mad and regretful and felt so ripped off before. They also only tell you about a 4% credit card fee after/while agreeing to the price.

There is no itemized invoice. They are just trying to pull as much money from you as possible. I will not use them again. 2 stars instead of one because the office staff and technician who came out were nice, and they were able to respond quickly.

We loved Plumb Pros and used them for many years. We bought their Plumb Pro contract. Everything was great until it wasn't. Last September we had our furnace serviced under our contract. The service tech that came out checked our furnace and then told us that our hot water heater was very old and we should get a new one. He left a bid of over $4000.

The next day we had no hot water. Really? Turns out he turned the thermostat down as low as it could go. Who does that? We are seniors in our 70's. Why would they mess with us? We were so sad because we trusted them. Do not use this company. Do not!

I had Plumb Pros come out to my house a few days ago to unclog a stopped bathroom sink. Nothing but Red Carpet service from this company. The Tech(s) Dominic and Avery were very prompt and Polite throughout the entire job. They were on time and very courteous about wearing shoe covers and placing carpets down to keep our interior floors spotless. Going with any other company is a mistake! Would give 6 stars if possible.

I had several plumbing issues on Christmas Eve. Plumb Pros saved the day! They were accommodating and were at my home within an hour to repair each problem at a very reasonable price. Alfonso, Alex, and Dominic are very professional, courteous, and know their job well (they also wore booties before entering my home - loved that!) I highly recommend Plumb Pros for your plumbing needs.

My sewage problem started on January 1st when the laundry room backed up and I had another company come and snake the line for me. It only worked for a few weeks and I called them back out and they ended up breaking a toilet. Came out the next day and replaced the toilet, but couldn't snake the line until I modified the clean out. An additional 5,000.00 dollars. Called Plumb Pros, on a Saturday and they came out and was able to open the line and I then noticed the bathtub drain was leaking, probably from my trying to snake it, and set up an appointment to repair it.

The service technician, Jay, already had given me a quote and knew what he needed to do the job and replaced the drain assembly along with the correct parts and we have "NO LEAKS "! This company has really been an enjoyable experience, both with the quality of work and the quality of people who work for them. I will recommend this company!

Awesome company! Have had Plumb Pros out multiple times for different situations and they always take care of us. Everyone who has been out is kind and knowledgeable. Will only ever use Plumb Pros, highly recommend!

I called Plum Pros Inc for a broken pipe, The owner and the technician promptly came to my rescue. Fixed the problem, which wasn't too easy, very old house LoL, completed the job in a timely manner. They were very polite and humorous but professional. It was a great experience and I would recommend them!

We won't ever use another plumbing company! We've had so many issues with leaks lately and Plumb Pro's has had to come to our house multiple times. They're always fast getting us scheduled. They're always right on time, so quick, very thorough, professional and everyone we've worked with is very kind. Their prices are more than fair too! We even had a mystery trying to find a leak and the owner of the company came to our house to help! We've worked with Gene and Scott and whoever we spoke with (their receptionist) was great too!

Dominic and Andres were fantastic. They arrived on time, were super friendly and professional, and worked fast to repair a leak from our outdoor faucet. They answered all of our (many) questions, and they were so kind and sweet to our two crazy dogs and little baby! Thank you for your help! Services: Plumbing leak detection, Faucet installation, Plumbing

Had backed up toilet and they responded very quickly (only one in home). Alex arrived and was incredibly helpful and professional. He taught me quite a bit while helping to solve multiple issues. I've used plumb pros once before and remain highly impressed with their fees and their technicians. I won't use anyone else for plumbing needs. Highly recommend.

My disposal died the day before Thanksgiving and Plumb Pros was able to have it replaced the same day! They were very accommodating with my schedule and were responsive to the urgency of a fix given the holidays. Alex did a fantastic job, he was very kind, incredibly accommodative, and he was efficient in getting the job done. I had double booked appointments and Alex was especially understanding and helpful in working with my schedule, which is customer care I don't believe I would have received from a national chain. I would highly recommend Plumb Pros to anyone looking for plumbing services, I will certainly be using them again in the future!

This company takes advantage of older women with memory issues. Changes a hot water tank for my grandmother. Tank cost approx $370 but some who the job comes out at $6000?! Come on, the average is $1500-3000. I get 6-8 hours of labor at a plumbers rate but to gouge a 78 year old women who lives by herself and has memory issues and lives on fixed income with no contract signed. Great job!

We had a good experience with PlumbPro in January, it was Anthony that did the service call and he was great. This time we had a horrible experience with the technician they sent since Anthony was off. We had a well pump that stopping working. He came out and said the entire pump and motor had to be replaced and quoted $2500! We knew the cost of water pumps and told him it was outrageous and that we'd get the pump and just wanted an install fee, mind you our entire pump and well system has valves for easy access to the pump or filters.

He quoted $835! Insane. Had another technician from a different company come out, it turned out to be an impeller kit that was needed, the motor and pump housing were fine. $125 in parts and $100 in labor. PlumbPro has changed dramatically, be careful and be willing to walk away if they quote too high.

Extremely overpriced for what you get. I had asked for help replacing a faucet and drain in the bathroom. We used them when we first bought our house and needed to repair plumbing, we were very satisfied with the service then-- so I was shocked how bad they were this time. They looked at the sink, went to their van for a few minutes and came back with a quote for $950.

I told them that was way to much. He immediately said he would do it for 750. I was surprised how quickly he knocked off $300! I still felt that was a little high and said I would go for 650 and he refused. They still charged me a $45 fee for showing up. After I declined, they stood by their van in my drive way for about an hour smoking and joking before leaving to another call I assume. I called a handy man who replaced the drain at cost. $45 in aluminum piping and installed the sink for $85. I would recommend skipping service from this company.

If you have an emergency, they will come out right away hence the one star. Quick service. I ducted off three stars cause of their skyrocketing quotes. They will charge you 3x what an experienced plumber would charge. They will rip you off. Even with their $50 off, it's still a rip off. I don't recommend them and will never hire them again.

It just doesn't make sense to charge $335 (after $50 off) to replace a tiny piece of plastic plumbing that costs $5 at Home Depot and took ten mins to replace. Never again.

Had work done on AC, price quoted seemed high at the time, but I went ahead and did it because I was a bit desperate. After the fact, did a little research and found that other places would have done the work for less than half the price. Before you say yes, do your homework because you will likely be paying way more than you would with other companies. Talked to the owner about it, and he said his prices were his prices. So, buyer beware. TL;DR: I will never use them again for any work at my house.

My roomates toilet had a leak from the silicon underneath the toilet. JJ.the plumber explain the problem. I thoughtbthe price was a bit pricey. J J did a excelent job. He cleaned up the mess. Very professional. I had other plumb pros technicians here before on other issues. I only had isues with 2 different tecnicians that were unprofessionals. But JJ

Horrible service and over priced. Had them come to fix clogged dishwasher- $1,000 later still clogged. They did electrical work put in new pipes and an air gap all stating it was either necessary or to bring up to code. I called them back saying it wasn't working they blamed the disposal. To come take a look they charged us another service fee $50.

We were told another $1,000 to fix of course more electrical and disposal. When we let them know this was a crazy amount they said the electrical wasn't necessary and they would cut us a deal to $500. They left and we were able to fix the "broken cannot be recovered" disposal. Literally took a wrench to the bottom of the disposal cranked it back and forth and viola.

Once we got looking more the work done wasn't worth the money the new pipe was already leaking. The air gap isn't necessary (we should have known we didn't have one before and it worked) and they didn't put the appropriate cover over the splice (if code is in question) they should have. There is the new pipe just in our cabinet not even tack it along the back just cutting right through so we can't use.

I don't see where this is $1,000 work. We have made another call in to report all these findings and pictures we have I am told owner/manager will be looking into this. We will see what happens and if it is fixed I will update this review. But as of now we have nothing fixed 4 visits $1050 in the hole and still a clogged dishwasher.

After getting great service on 1-29-20 my line still not cleaned backing up again? Called today since Website states work guaranteed, not so True after all. If there are anticipated repairs suggested by Plumb Pros then the guarantee is Null and Void. Suggestion for more work is over $400 for a jett cleaning where AAA Plumbing is half that price. Not happy about this will be going back to AAA Plumbing in Arvada who does guarantee there work and pricing is a lot more affordable. Do your research before using Plumb Pros is what my suggestion is :

Called to have dishwasher installed. Was told it would be a $45 service call which was fine. They arrive and quote $525 for dishwasher install. The tech was nice and professional and friendly. The guy we scheduled with was also nice and friendly. I'm giving three stars because they were professional 100% of the time, even when we were shocked at the install price. I'm seeing multiple reviews that this company is over priced and we are feeling the same.

Even though everyone was super friendly, we can't get over the sticker shock. We had Greg Elder come and install it for.$100. Thanks for the $45 service charge PlumbPro's!

The Facts, and Nothing But the Facts: - The tech was dispatched and arrived in a timely manner - Alot of trash fell out of the tech's truck into our gutter upon arrival - The tech seemed more of a used car salesman and less of a plumber, who spent the first 10-15 mins trying to up-sell vs just fix our clogged toilet. More so, he didnt know his products well or their prices (-he kept referring to some binder.) - The tech's equipment was "broken" so he went to an inferior (snake) machine that he claimed "This probably wont work, but we'll try it anyway." - The inferior machine in-fact did not work. -The tech spent the better part of the next 30-35 mins in the back of his truck trying to fix the first machine.

No success. - With no other options, the tech called his dispatch and had another machine sent out. - After about 2 1/2 hours (what should have about a 60-90 minute job), I was told the clog was fixed. - The tech charged me and left. -That night, the clog returned AND we noticed a tile in our bathroom where the tech had been working was now cracked. - The following day I called and spoke with Phil who was polite and seemed to care about this bad business transaction.

He asked to schedule a time the following day to come out and fix the problem. I had explained we already called another plumber and the problem had been fixed. He said he wanted to at least come out and see the crack in the tile. - The next day, Phil had an employee call me to cancel our appointment and that I should email photos/ images of documents/ That he would put a refund check in the mail. - I sent the email and waited. -The entire week of Sept 16 came and went with no refund check in the mail. (we live 1 zip code away from their office) - I Called and inquired over the course of 2 days and finally had to go to their office to collect my refund. - Fun Fact: The issuer of the check Hand-wrote on the back of the check something to the effect of "By signing and cashing this check, I agree the issue is resolved and no bad reviews would be posted online." Not a company I can recommend nor will I ever call on again. COLORADO SEWER SERVICE INC saved the day! (in about an hour)

I was very pleased with Plumb Pros, who fixed my leaky faucets and changed out the leaking lines under my "vintage" bathroom sink. She was professional, explained the options, and knew her stuff. She was also efficient and neat. And I have to say it's nice to see a woman in this business! I will call them again for future plumbing issues!

Competitive pricing and nice technicians who arrived VERY late. I had actually just cancelled with their dispatch when they arrived. I am not sure if this was a ploy OR just the nature of the job we had for them, but they gave us a bid, I approved the work and 30 minutes later they called with a $320 mandatory up-charge to meet Denver code. Aside from that, they were very nice and the prices were far better than those quoted by Brothers, Applewood, etc.

Very good experience with Plumb Pros. We had a drainage line stopped up on the Saturday before New Year's, and they came right out that day, and back on New Year's Eve to complete the job. They cleaned everything up and worked in a very speedy but thorough manner. They had to take up some tile and jackhammer our basement floor to fix the problem, but they left very clean lines for the tiler to patch in replacement tiles, were very careful with my appliances, and took photos for me to use in my insurance claim. I would recommend!

Yikes.quoted over $9,000 for two 50 gallon water heaters. Home Depot sells for $734. Makes me want to also get another plumber here to see if we even need them. Not a company you should trust. And of course, they want to up-sell to have their company extend the warranty.

We had a drip in our shower. They said we would need to spend $1,600 to fix it. They charged us $130 and left the shower with a worse drip than when they came. We had to shut off our water because the drip was so bad. Today another company came and fixed the shower in 20 minutes for $200 and gave us a guarantee for their work. I would never again call Plumb Pros!

As much as one can love an HVAC/PLUMBING Company, I love this company. We have had issues with our main line since we moved into our home. I have to admit, I put off calling anyone for awhile because all I could think was that it had to be the main line. Two gentlemen came out. They were on time and communicated well with me so that I didn't lose half my day.

When they got her, they were prepared, knowledgeable an very courteous. They made notes for me and a video of the main line for my husband as he was not home for the explanation. I could not ask for more from a company. Good to know that "Good Ol' Fashioned Customer Service" is so much more than a tagline to them!

Wow! When emergencies happen, you dread calling the plumber or the handyman - but not in the case of Plumb Pro's! As soon as I called (at 9 o'clock at night!) I was met with friendly service by the owner, Deb, who was able to send someone over first thing in the morning. The Pro they sent over was so pleasant and even funny! He also explained the repairs me in a way that I understood and felt comfortable relaying back to my landlord. Never experienced service like this. Will 100% use Plumb Pros again!

Woah. Nice guys and polite but the reviews that speak about high prices make total sense to me after getting hit with an estimate of over 2K to address a couple stripped faucet handles. Holy smokes!