Since 2013, Hansen Family has been a trusted name in Greater Phoenix for exceptional plumbing and HVAC services. As a family-owned business, we pride ourselves on offering personalized HVAC and plumbing solutions that cater to our community’s needs. Guided by our core values of integrity, reliability, and customer satisfaction, we provide a wide range of services, including drains and sewers, waterlines, water heaters, commercial plumbing, general plumbing, HVAC installation and replacement, HVAC repair, and HVAC maintenance.Erik Hansen, an Arizona native and proud veteran, founded Hansen Family with a vision to serve his community with excellence. His dedication to service and commitment to high standards are evident in every aspect of our operations. Hansen Family was established not just as a business but as a trusted source for reliable plumbing and HVAC services throughout Greater Phoenix. Erik’s passion for the community and unwavering commitment to quality ensures that we deliver superior service in every project.
Served areas
- Mesa, Gilbert, Chandler, Tempe, Phoenix, Scottsdale, Glendale, Peoria, Sun City, Tolleson, Guadalupe, Queen Creek & San Tan Valley
Business details
- Licensed
- Insured
Payment methods
- Cash, Debit cards, Credit cards, Mobile payments
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Services
Hansen Family specializes in providing unique drainage solutions for Greater Phoenix residents. From addressing simple clogs to complete sewer line replacements, we offer swift diagnostic services and efficient repairs. As the leading sewer and drain company in Greater Phoenix, Hansen Family is dedicated to delivering high-quality solutions for homeowners and small businesses. With a generational legacy of expertise, we offer dependable services customized to your requirements, ranging from regular maintenance to emergency fixes and innovative enhancements. 
With a dedicated team rich in industry experience, we are committed to providing outstanding water heater services that exceed expectations. Whether you need installation, repairs, maintenance, or replacement, our expert technicians are fully equipped with the knowledge and tools required to ensure your water heater performs at its best. Rely on Hansen Family for prompt, dependable, and high-quality water heater services to keep your home or business running smoothly. 
At Hansen Family Plumbing, we excel in delivering prompt, transparent, and reliable service, making us your top choice for any plumbing needs. Whether you're dealing with a leaky faucet, need a new toilet installation, or have a more complex plumbing issue, our experienced team is ready to address it with professionalism and efficiency. Count on Hansen Family to not only meet but exceed your expectations, ensuring your plumbing operates seamlessly. 
As the leading HVAC provider in Greater Phoenix, Hansen Family sets the benchmark for exceptional HVAC installation services designed for homeowners and small commercial spaces. We specialize in installing RunTru and Trane HVAC units, giving residents of Greater Phoenix access to the most reliable systems on the market. With Arizona's constant summer-like weather, it's crucial to ensure your home is prepared to manage the heat. Choose a new HVAC system from Hansen Family to ensure comfort and peace of mind for you and your family all year long. 
Bid farewell to HVAC troubles and welcome dependable solutions with Hansen Family in Greater Phoenix. With the summer months perpetually looming for valley residents, encountering issues with your AC unit can be a pressing concern. It is essential to engage a reliable company for repairs, and Hansen Family is here for you! We recognize the significance of your comfort as our top priority. That's why we place customer satisfaction at the forefront of our values, aiming to go above and beyond to surpass your expectations with every service appointment. 
Our complete maintenance package encompasses a detailed inspection, cleaning, and adjustment of different system components to guarantee peak performance and efficiency. From evaluating thermostat settings and changing air filters to examining electrical connections, lubricating moving parts, and cleaning condensate drains and coils, we cover it all. We also assess ductwork for leaks and blockages, fine-tune blower components, and verify safety controls. Regular maintenance not only prevents breakdowns but also boosts energy efficiency, prolongs the lifespan of equipment, and ensures a comfortable indoor environment.
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Hansen Family - Our Story
Erik Hansen embarked on the journey of founding Hansen Family in 2013, drawing upon a rich legacy of craftsmanship instilled by years of working alongside his father in the field. A proud veteran, Erik’s dedication to service and excellence permeates every aspect of the company’s operations. As an Arizona native, Erik’s drive was fueled by a deep-seated love for the community. He envisioned Hansen Family as more than just a business – it’s a testament to his commitment to providing reliable plumbing and HVAC services to residents across greater Phoenix. As a family-owned enterprise, Erik instills Hansen Family with a personal touch, ensuring that each customer is treated with the care and respect they deserve. At the heart of the company’s mission lies a steadfast commitment encapsulated in our driving force: “We exist to break the mold of the home service industry through changing the customer experience by treating everyone like family.”
Reviews (30)
Abc Mo Def
Jun 06, 2024
Very positive experience. Was given a time slot of 8-10 and received a text at 7:50 that Chad was on the way. We had a slow kitchen drain. 2 others guys had looked at it and wouldn't touch it since the pipes are old. Although Chad was hesitant, he took on the job and was able to clear the drain quickly and without any issues. Cleaned up and double and triple checked that all was ok.
Tigran Unciano
Jun 04, 2024
T. Man
May 28, 2024
As a condo owner a state away I was looking for good local plumber. I called Hansen first. The contractor was easy to contact during after hours with the answering service, clearly documenting information. I received an early appointment the very next morning. Technician was on site by 8 AM. I received a text prior to his departure. Once on site the communication with technician regarding repairs and the cost was clearly stated. Technician clearly communicated the status of the repair after completion.
Service repair was quick (as expected) Cost was reasonable. I received an email copy of the invoice immediately after. Myself being a 20 year commercial service technician I can appreciate the level of service, punctuality and communication that I received for this repair. Thank you
Service repair was quick (as expected) Cost was reasonable. I received an email copy of the invoice immediately after. Myself being a 20 year commercial service technician I can appreciate the level of service, punctuality and communication that I received for this repair. Thank you
Roger Levine
May 11, 2024
Jeremy King
May 10, 2024
Anthony P.
May 07, 2024
I had a Frankenstein looking plumbing setup for my backyard hose. It was a dumpster fire and wasn't a good situation. In addition- when I had my pool auto-fill installed a few years ago- it was plumbed into a hot water line by some random company. Today I had the pleasure of meeting Mark from Hansen Family Plumbing. What a great guy. He saw the problem and offered a great solution at a very fair price.
In addition- Mark went out of his way to help secure some pipes to my wall- when that wasn't part of his problem today. He just saw it wasn't done (and I was clueless) and took care of it. I'm so excited to have an amazing plumbing referral in the event something goes bad. Run- do not walk, to get Hansen Family to your spot. The quality and craftsmanship is second to none.
In the fall I'm looking forward to Mark installing a new tankless water system. My water heater. Ow is running on thoughts and prayers- so soon it's time. I really appreciate having top notch professionals like Mark do such amazing work. It's not common today- and when you find it- you have to appreciate it. Thanks again Mark- you're the best!
In addition- Mark went out of his way to help secure some pipes to my wall- when that wasn't part of his problem today. He just saw it wasn't done (and I was clueless) and took care of it. I'm so excited to have an amazing plumbing referral in the event something goes bad. Run- do not walk, to get Hansen Family to your spot. The quality and craftsmanship is second to none.
In the fall I'm looking forward to Mark installing a new tankless water system. My water heater. Ow is running on thoughts and prayers- so soon it's time. I really appreciate having top notch professionals like Mark do such amazing work. It's not common today- and when you find it- you have to appreciate it. Thanks again Mark- you're the best!
Cristelle Cris O'Connor
May 05, 2024
Leslie Montgomery
Apr 24, 2024
Sophia Moranda
Apr 11, 2024
Dolf De Roos
Apr 07, 2024
Doug Quinones
Apr 05, 2024
Matthew Cox
Apr 05, 2024
Kylee Piccirillo
Apr 01, 2024
Robert Zemeida
Mar 28, 2024
George Kessler
Mar 25, 2024
Josh H.
Mar 24, 2024
Jesse Gardner
Mar 03, 2024
I had Hansen come out and install a new built-in bidet toilet. Their customer service and timely response out the gate were much appreciated when I was getting quotes for the service, and they were also the lowest price in the area relative to the other quotes I received. They had a tech come out, review my supply line and the new toilet, then they wrote a quote to install the bidet toilet.
The install process was a bit bumpy, the technician that arrived was not aware that it was a bidet toilet due to a miscommunication in their scheduling system it appears, and he was not very familiar with that style of toilet. The install was left somewhat incomplete, however once I brought up my concerns to the office, the project manager at Hansen contacted me, made things right for the inconvenience, and also got a tech to come out quickly to finish the job. Good recovery.
The install process was a bit bumpy, the technician that arrived was not aware that it was a bidet toilet due to a miscommunication in their scheduling system it appears, and he was not very familiar with that style of toilet. The install was left somewhat incomplete, however once I brought up my concerns to the office, the project manager at Hansen contacted me, made things right for the inconvenience, and also got a tech to come out quickly to finish the job. Good recovery.
Rick Holbrook
Feb 12, 2024
Steven Irwin
Feb 08, 2024
Hansen Family Plumbing & Air, through their honesty and integrity, just saved me $6000 in a necessary repairs. Another plumbing company came out and had told me that my water heater was completely shot and needed to be changed ASAP. He also convinced me to switch to a tankless system. The quote I was given was $6100, and this other technician told me that my tank could go any day now.
The next day I called Hansen Family Plumbing & Air for a second opinion. The Hansen technician, Mark, came in And diagnosed the problem. He charged me $350 for a simple fix on the system that now should last another 3 to 4 years. He could've easily made something up and charged me more. Instead, he was completely honest, and now has earned my business for life. I highly recommend this company for any plumbing needs
The next day I called Hansen Family Plumbing & Air for a second opinion. The Hansen technician, Mark, came in And diagnosed the problem. He charged me $350 for a simple fix on the system that now should last another 3 to 4 years. He could've easily made something up and charged me more. Instead, he was completely honest, and now has earned my business for life. I highly recommend this company for any plumbing needs
Deborah Schaefer
Feb 06, 2024
1/31/24 UPDATED REVIEW -- Almost 2 years later from my last review and I needed plumbing assistance with my guest room toilet this time. Robert came out again from Hansen Family Plumbing and again I am totally pleased with service, pricing and speed in getting a brand new toilet. My bathroom counter configuration was difficult and Robert was skillful and efficient in finding, ordering and installing the toilet under the counter -- all with a friendly smile!
I will definitely call Hansen again if & when I need plumbing help again! Robert was friendly, informative, trustworthy and efficient. Garbage disposal fixed and working beautifully-- also appreciated tips on how to clean and keep it working! Highly recommend both Robert and this company!
I will definitely call Hansen again if & when I need plumbing help again! Robert was friendly, informative, trustworthy and efficient. Garbage disposal fixed and working beautifully-- also appreciated tips on how to clean and keep it working! Highly recommend both Robert and this company!
Alicia Mijalski
Dec 11, 2023
We have been using Hansen Family Plumbing and Air for the past 3 years, and hands down they do quality work, and you can see they take pride in it as well! For today's call, we had the unfortunate problem of having a toilet backed up, and Preston was our technician. He is awesome! So knowledgeable, fast at getting the work done, so kind, and willing to explain the work in detail.
I'm very curious on how things work, and he explained things along the way! Thank you Preston and everyone at Hansen Family Plumbing for saving the day for us, and being just a great company to work with!
I'm very curious on how things work, and he explained things along the way! Thank you Preston and everyone at Hansen Family Plumbing for saving the day for us, and being just a great company to work with!
TheJossan
Nov 28, 2023
KilaKimo Luna
Nov 26, 2023
We recently had the water heater in our home replaced by Hansen Family Plumbing. Our Technician, Robert, was fantastic. Robert came to our home and recommended the size and type of water heater we needed. The water heater was professionally installed and we are very pleased with the level of service. Robert also did some under-the-kitchen sink plumbing work for us while he was here to fix a problem we were having with our sink drain. We highly recommend Hansen Family Plumbing.
Riva Litz
Nov 13, 2023
Preston Mitchell-Brooks just replaced my toilet and drained my hot water heater. He was efficient, professional, obviously takes pride in his work and in addition, pleasant and easy to deal with! Hansen Family Plumbing has been out several times in the last few years and has been great. They now offer AC and heating service and I am switching over after eight years with a different company.
Suzanne
Nov 02, 2023
A friend recommended Hansen Family Plumbing for a minor toilet clog and the service was great from start to finish! From the customer service call with Lily (can't recall), follow up text messages, to Preston showing up on time to resolve my issue, everything went smoothly. Preston fixed our toilet clog with a simple diagnosis, educating me through each step and providing me with options.
I appreciated his honest opinion, expertise, and speed of resolution. Who thought one would feel good about calling a plumber!? You made it on our recommendation list and we'll use you again.
I appreciated his honest opinion, expertise, and speed of resolution. Who thought one would feel good about calling a plumber!? You made it on our recommendation list and we'll use you again.
Terry Woodworth
Oct 10, 2023
I had JERRY come out to evaluate our hot water & recirculating pump system. His competence and experience really served us well. He found a small amount of water in the heater pan, felt it was a lower tank failure and called Rudd and got authorization for a warranty water heater replacement which he completed. We also needed to replace 3 faucets in 2 bathrooms and the kitchen which he and Dillon did a couple days later.
During the bathroom install he determined the drain provided by the manufacturer was unacceptable and went and got new parts to ensure our glass sink would be secured and properly drain (something I do not think the average plumber would do). Jerry saved us a lot of money by handing the water heater replacement and showed his personal pride in doing the job right by installing new faucets correctly and going the extra mile with the drains using quality parts at a very reasonable price.
During the bathroom install he determined the drain provided by the manufacturer was unacceptable and went and got new parts to ensure our glass sink would be secured and properly drain (something I do not think the average plumber would do). Jerry saved us a lot of money by handing the water heater replacement and showed his personal pride in doing the job right by installing new faucets correctly and going the extra mile with the drains using quality parts at a very reasonable price.
William Wilkes
Oct 05, 2023
If we were good friends and you asked me who to call for AC repairs, I'd say Hansen. Since we haven't met, I'm letting you know Hansen is the AC company to call. Highly recommend. Both my AC units had problems within two months of each other and Hansen was there the next day, on time, and had both up and running. One even went out the night before my daughters wedding with her and seven ladies showing up at 7:30 am the next morning. Tech was there at 7am and fixed by the time all arrived! Both times the Tech was professional, friendly, and educated me on what the problems were and what need fixing. So again, highly recommend.
Stephen Smith
Sep 28, 2023
Our plumber, Mark, came on Saturday to fix an interior leak in a copper water line. He was punctual, pleasant and professional. Knocked the repair out quickly and cleaned up both his mess and the one I made cutting out the drywall earlier! Pricing seems fair without a Saturday surcharge. Communication from the company was spot on! I will definitely use Hansen Plumbing in the future!
Jane Seibert
Sep 20, 2023
Judy Krahulec
Sep 03, 2023
5 out of 5 compliments! Yesterday I had a 1995 shower faucet where the handle just kept spinning. Upon discovery I read through the Yelp reviews of Hansons Family Plumbing and was impressed with their ad and great comments of praise. I called and was immediately greeted with "what can we can help you with?" I was impressed that someone picked up the phone!
I made arrangements for an estimate for the shower repair and a dripping faucet. She had an opening for the NEXT morning. The very pleasant young man reviewed the concern and said I can repair all now if you'd like. He had to go to the supply house and would be right back. 30 min or so later he did, repaired all and we couldn't be more impressed. I will use Hanson again and We strongly recommend this company!
I made arrangements for an estimate for the shower repair and a dripping faucet. She had an opening for the NEXT morning. The very pleasant young man reviewed the concern and said I can repair all now if you'd like. He had to go to the supply house and would be right back. 30 min or so later he did, repaired all and we couldn't be more impressed. I will use Hanson again and We strongly recommend this company!