On Time Experts stands as a distinguished company in Garland, TX, receiving accolades for its excellence in air conditioning, heating, and plumbing services. Our HVAC company is dedicated to delivering superior and reliable customer service. We uphold the values of punctuality and treating our customers like family. We provide a guarantee that we will be on time, or your service call is free. Our commitment extends to getting the job done right the first time. Additionally, we assure you'll connect with a real person when you call for HVAC or plumbing services. Contact our team today to schedule heating and air conditioning, plumbing, and air quality solutions in Garland, TX, and across the Dallas-Fort Worth Metroplex. Don't forget, we offer same-day HVAC or plumbing service, and your satisfaction is guaranteed!
Served areas
- Addison, Allen, Arlington, Balch Springs, Colleyville, Dallas, Fairview, Farmers Branch, Fate, Flower Mound, Forney, Fort Worth, Frisco, Garland, Grand Prairie, Grapevine, Heath, Highland Park, Irving, Lucas, McKinney, McLendon-Chisholm, Mesquite, Murphy, Parker, Plano, Richardson, Rockwall, Rowlett, Sachse, Southlake, Sunnyvale, University Park, Wylie
Business details
- Licensed
- Insured
Payment methods
- Cash, Debit cards, Credit cards, Mobile payments
Services
Whether your air conditioning system requires routine maintenance or necessitates a discussion about repair or replacement, our team possesses the expertise and knowledge to meet your needs. We are adept at identifying and addressing minor leaks in your condenser or evaporator coils. If necessary, we can replenish refrigerant to ensure optimal cooling efficiency and safeguard your AC compressor from potential damage.
Whether you require our expertise for heating repair or installation, just reach out, and we'll respond promptly to address any heating issues you're facing. Whether it's a malfunctioning furnace or a routine maintenance need with our furnace revitalization service, you can rely on us. You'll be delighted you reached out to us. Our friendly and knowledgeable team is constantly on the move, assisting customers in the area with their heating needs daily, and they are prepared to assist you as well!
When in search of a plumbing company in Garland, TX that prioritizes punctuality and is prepared to tackle your plumbing needs promptly, On Time Experts is the answer. As our name implies, timely service is a top commitment, and we stand ready to demonstrate it! Whether you're dealing with an urgent issue like a broken toilet or a leaking faucet, we'll be at your doorstep as swiftly as possible.
Reviews (30)
Gary Watters
Nov 25, 2023
Kevin arrived at my home on time and with a smile. Kevin got to work immediately checking all parts of my water heater to ensure that we had no leaks. Kevin also went into the attic and checked the gas lines for my furnace to give me peace of mind that there was no additional concerns. The on time experts have exceeded my expectations above and beyond I will recommend this company to all my friends and family.
D. L. Frances
Nov 20, 2023
Audi came to my house even when I did not reply to the message (fell asleep). He was friendly, respectful, and knowledgeable. I will likely need to replace cast iron piping, and he was extremely helpful and knowledgable about that, too. He is a good man and deserves a raise! Send him next time, too!
Felicia Witt
Nov 20, 2023
Let me first state that my electric bills have become outrageous in the last couple of years. And my system hadn't been cleaned in 10 years. Professional, punctual and helpful describes the young techs that cleaned and analyzed my systems. They identified issues with carbon monoxide production which I didn't know was happening. My AC system was old enough to no longer receive Freon servicing without costing me a lot of money and was using extra electricity.
This answers my first statement. Bottom line, I had a new system installed the next day. Service was incredibly awesome. I'm glad I finally made the decision to have my system cleaned. This company explained everything in detail and I never felt pressured to purchased anything. They are now my go to company!
This answers my first statement. Bottom line, I had a new system installed the next day. Service was incredibly awesome. I'm glad I finally made the decision to have my system cleaned. This company explained everything in detail and I never felt pressured to purchased anything. They are now my go to company!
Marilyn Wilson
Nov 10, 2023
Our repairman, Gilbert, was courteous, knowledgeable, and professional. He explained what he was going to examine. Then, he went down the tasks lists and kept us informed. When his evaluation was complete, he discussed the results, made suggestions according to his company guidelines, and asked if we had any questions or concerns. Gilbert was efficient and did a thorough review. I would recommend his company to my friends and family.
Dannie Simpson
Nov 02, 2023
Gee Herb
Nov 02, 2023
I used this business and I was so surprised at how professional and genuine they are. Gabe was my technician and he was absolutely transparent and patient explaining what they do and the services they provide. I used to use a different company for years but I'm going with this company. Really surprised at how awesome they are and I'm telling everyone I know. Thanks Gabe for making my hectic day better with your professionalism and patience.
Tammy Menchaca
Oct 25, 2023
On-Time Experts always do an amazing job! They are professional, knowledgeable, and very skilled. Today is plumbing preventative maintenance which includes checking all faucets for leaks, any potential plumbing issues, and they flushed my water heater; we have hard water in this area and there was a build-up.
Mj Singh
Oct 20, 2023
JaQuita Ebron
Oct 13, 2023
Crissy Qualls
Oct 01, 2023
Always Great service from On Time Experts. Zack was amazing and very patient to answer all my questions and explaining what the problem was with my tankless water heater. He then fixed the problem and also left us with the knowledge of how to keep it running smooth and to make last longer. Thank you Zack and On Time Experts for another job well done.
Debby Barton
Sep 30, 2023
Priscilla Heake
Sep 28, 2023
As a first-time user of this service company, l was very impressed. Justin, the service person is extremely good: knowledgeable, precise, and works very quickly. He is also polite, respectful, and willing to answer questions with explanations of what is being done and why. I definitely would consider myself as satisfied and would use this company again if needed.
Lam Do
Sep 27, 2023
Justin was on time and detailed with all his work from looking at the cause of issue and explaining how to resolve each. He had to order additional part and was punctual on his appt time and installed efficiently. Would recommend On Time Experts as a business and definitely ask for Justin to service your home.
Michael Creech
Sep 25, 2023
Victor Diaz
Sep 18, 2023
Anna Nunez
Sep 13, 2023
George and Gilbert came to do a routine maintenance and got my AC / heat pump working better. The cleaned and fixed everything and replaced a capacitor that was going bad. The unit works much more efficiently now. They were very professional and respectful of my home and time. I highly recommend them. Services:A/C system maintenance, Heating system repair, Cleaning
Michael Smith
Sep 04, 2023
On Time Experts were professional, fast, and provided the best service I've ever had from any repair company. I had my a/c go down on Thursday night. They were able to send a tech out an hour after calling. He was professional, diagnosed the problem immediately, and was able to get me back up and running shortly. I have an older unit so he was honest about potential issues I may face in the future and did a great job explaining everything. Couldn't recommend enough.
Jl North
Aug 31, 2023
Renee G.
Aug 24, 2023
Garrett Coffin
Aug 18, 2023
Lanette Pettie
Aug 16, 2023
Letitia Reynolds
Aug 02, 2023
My husband and I own a Roofing and Construction company and have our own contractors that we use for HVAC issue when roofing however I have been so impressed the On Time Experts that I called them and have been pleased with their service. On Tine Experts calls me when it's time for a check up on our units and reminds me 2 times a year. Wow their customer service is way above and beyond.
I highly recommended them as well as their pricing is spot on. I saw their ads on Good Morning Texas. 10 stars from our family as well as from our company Blue Ribbon Roofing aspect. Total respect
I highly recommended them as well as their pricing is spot on. I saw their ads on Good Morning Texas. 10 stars from our family as well as from our company Blue Ribbon Roofing aspect. Total respect
Gregory Hall
Aug 01, 2023
Collin came out to the rescue, very knowledgeable and straightforward. Unfortunately, we had to get a entire new AC unit.! He got the process started and made us feel at ease. Great company and great workers. I would recommend On-Time to anyone! Workers came the next day to install the new unit and were on time like they said they would! New unit install and everything looks great and professionalism was fantastic. You guys are the best!
Christina Trester
Jul 29, 2023
Had a great experience with On Time Experts! Jerad Lawson was such a huge help and took the time to explain the issues with my system instead of just handing me a bill at the end. He even offered to help out with anything else I needed around the house. Great company that hires great people. Services:HVAC system repair, HVAC system maintenance, A/C system maintenance, Drain cleaning, A/C system repair
Becky Jacobs
Jul 27, 2023
My air conditioning went out this morning, so I called my home warranty company and they said it would be 3 - 4 days before they could come. I remembered On Time Experts add and called them. They sent a tech in 45 mins. He was extremely knowledgeable, friendly and patient. He explained how everything works and what we needed. I highly recommend and wouldn't call anyone else. I signed up for their membership too that has great benefits!
Chase Cross
Jul 17, 2023
I had a drain line clog in my washer line. Alex R. Came out. Got to my house in less than an hour. He was super professional. Explained everything along the way, best plumbing experience I've had by far, no comparison. Once he got that taken care of, he took a look at my water hose line that had busted and recommended replacement options for that as well. Will definitely be going forward with Alex and the on-time experts from now on for all of my plumbing needs.
Piyi Bun
Jul 17, 2023
Kelly Schorr
Jul 13, 2023
Loretta Partida
Jul 03, 2023
I would like to thank Holly for the quick response and getting us a tech within hours! Anthony arrived and checked out our system and determined what needed to be done. He was very informative and explained in detail what was wrong and what he did. I signed up for their membership plan which was an awesome blessing! I totally recommend them! Thank you so much Holly and Anthony for your quick response and professional experience and advice!
Anoosha Mardani
Jun 30, 2023