Steve’s Plumbing & A/C Service

I'm only writing this review to highlight the efforts of an individual technician. Zach Brownfield has over 10 years of experience in and out of Hawaii. His skill and expertise is extremely evident in his work. It's clear to me he is passionate about his trade and it's also clear his training polished him into the highly skilled technician he is today.

Not only did Zach install 3 faucets and drains, a water softener, a toilet, and repair a hot water heater, he provided detailed explanations of what he was doing and took the time to provide tips and tricks to better maintain all of these items. I watched as Zach meticulously installed these items leaving no stone unturned and taking no shortcuts. Zach also repaired problematic items performed by an unskilled plumber from another company.

It was clear Zach was focused on getting the job done to completeness and perfection, time was not his priority, but rather, Zach went above and beyond and though I believe the prices are too high Zach did his best to find ways to make the service affordable. If this review was for Zach alone, it would be a 10/5 (Amazing job), but due to the price gouging, I rate Steve's Plumbing a 4. HIGHLY recommend you call and request Zach for all your plumbing needs in the future!

Josh and Dell just completed a plumbing water leak at our residence. We have high praise for both of them. They found the leak fast and repaired it in a timely manner The job was done professionally, reliable, friendly and courtesy. We will recommend Steves plumbing to our friends

Pipe Whisperer. Matthew Gillander is the name given to a man who will forever be known as the pipe whisperer. He speaks to stubborn pipes and gets them to release the clogs and bad mojo that stops the flow. Thank you sir for clearing the recurring clogs that other so called professionals could not. And he works his magic and still helps us mortals save money. from our family to you sir, you have our gratitude.

Very informative on everything that needed to be done and done in a short time, Great service Josh and his team provided. Thank You

Aloha, I would just like to leave a service review for the plumbers at Steve's Plumbing! For the past month we've been having some issues with our bathroom plumbing, and the plumbers from Steve's Plumbing have then absolutely exceptional! There was one plumber who stayed over four hours to try and solve our drainage problem. He did not leave until 1 AM and was so gracious after working so hard to resolve the problem which he did. However, we had an issue in the guest bathroom and our plumber Sunny was able to come in, assess the problem and work on the drainage until it was solved!

He was very friendly, knowledgeable, and even cleaned our tub and toilet before he left! We are very happy with Steve's Plumbing and hopefully the issue has been solved!

Excellent experience from booking the appointment, to the service call itself (Josh, the technician, even came earlier than promised). The work was high quality and everything was done in a minimally invasive way with little mess. Recommended.

Excellent service! Highly recommend Steve's Plumbing. Services: Toilet repair, Garbage disposal installation, Plumbing leak detection, Plumbing pipe repair, Faucet installation, Shower repair

Fantastic service in all aspects! Easy to make an appointment with the friendly dispatcher and they arrived at the agreed time the next day. Leland & Nate came and they quickly identified the problems and took care of them. Leland was very clear and professional in explaining the solutions. Very polite and had shoe coverings for entering the house. Steve's Plumbing is the best. Highly recommend. Mahalo!

I was really glad I found this company. After being let down by other plumbing companies, Steve's plumbing showed up when they said they would, and sent two guys that knew what they were doing. Friendly, professional, and had the right skill set to do the job. Very happy.

They came quickly for a service I could not get from anyone else on the Island Jake was very professional, gave me some great options I would use their services anytime for my AC or plumbing Service: HVAC system repair

I would like to say thank you to Steve plumbing & AC service specially to Jake the technician guy who came and able to fix our col plunge. Jake your awesome, thank you for your help. we definitely use this company again. Five Star! Service: HVAC system repair

Aaron and crew provided excellent service and quality solutions. Thank you. I know who to call if there is a need, and thanks to Steve's Plumbing, none of the business I needed to take care of was missed because they were prompt and showed up with the proper Equipment. I gave it a few months since their visit to write a review to make sure the solutions/repairs withstood the test of time, and I am still very pleased. Exceptional job. Thank you again.

Jeremiah was the plumber - no place to fill a name in. and he wasn't on your list. You brought him over from Maui. He could not have been more professional, polite or friendlier. Faced with a difficult job - replacing an on demand hot water system with a hard to find replacement. Located one in Hilo, got it up to Honoka'a and we now have hot water. Yes, it was expensive, but we have hot water.

Think all or part of the 225. service call fee should be applied to a contracted job. But if it takes that to get work done, oh, well. Bottom line is Steve's Plumbing and Jeremiah get as many stars that will fit.******** Mahalo nui loa.

Aaron our service tech was amazing. Professional, great communication, timely and made sure to clean up before he left. I would highly recommend Steve's Plumbing. They showed up, did the work and went the extra mile to follow up. Job well done. Service: Plumbing leak repair

We had Jake (from Steve's Plumbing and Air Conditioning) come out to service our air conditioner, and we were pleasantly impressed with the level of care he took. He explained our system much better and more comprehensively than any other service tech before.and we've had several. He gave a bid that was fair and reasonable, then completed the job on the spot. I would highly recommend.

Shawn and Isaiah were the 2 techs that came over to help me. They were able to come hours ahead of schedule. They made sure to cover their shoes when going into the house and removing them when they exit. They did this very diligently. This little detail says alot in their attention to details. They cleared the drain blockage and took pictures and video to show the results and explained what was happening during the process.

They made sure to cleaned all areas where they working and assisted me in placing back the freezer that was covering one of the drain clean-out access. Shawn and Isaiah are great representatives and credit to the company. I will definitely recommend Steve's Plumbing & AC Service to all! Thank you, Franklin Lau

Randy was obviously experienced and knowledgeable. We looked at options and settled on the best approach to get to estimates. Top notch all the way!

The staff I worked with to make an appointment were very kind, and the technician, Leon was professional and easy to work with. Thank you!

Arrived on time; friendly; accurate estimate and quick work. All you could ask for. Ask fir Randall; he's great! Service: Plumbing pipe repair

Randy came out to survey my home for a whole house water purification system. He was so professional, Knowledgeable, kind, and extremely patient with my questions. They do so much more than my current company, I plan to use them in the future.

Steve was just the best. Super professional and kind. Very pleased with the service. Service: Garbage disposal installation

We had a major outdoor leak. Steve's Plumbing responded promptly, and took care of everything quickly and professionally. Everyone in the company who I spoke to was kind, helpful, and courteous. I am grateful for their service! Service: Outdoor plumbing system repair

Justin is very professional and very knowledgeable. Went above and beyond. Great guy. Love to have him back.

Our bathtubs and hot water tank needed attention. We called for a service and they came later that afternoon. Our technician was Wereloe Baluran and he was excellent. Very polite, efficient and confident in his ability to do the job for us. The next day he arrived with a new hot water tank with Josiah to help and they had our old tank out and new one installed within a few hours. They were fantastic and I would highly recommend your company to anyone that needs plumbing and drain work done. 10/10

Matthew was spectacular! He is extremely knowledgeable and professional. Gave us great advice, did a fantastic job, and cleaned up after himself. I will definitely request him for any future plumbing issues. Service: Shower repair

Appointment was easy to set up and fast response. Steve arrived and was super professional, he couldn't be more helpful and knowledgeable about our issue then fixed the problem quickly. Steve was the best plumber i ever had to deal with, would use him a million times over! Service: Shower repair

Leon Aoki was excellent, professional and knowledgeable in his work. My husband and I are very satisfied and pleased with Leon and his co-worker. They were very very good! Service: Water heater installation

Nice and Professional Plumbers! Leon and his assistant Nathan was very thorough into finding the problem and solution to fix it! Very helpful! Aloha and mahalo nui loa to a caring team! Service: Plumbing leak detection

Excellent professional service. Extremely satisfied and will be using this service in the future for all my plumbing needs. I am the GM for a restaurant in kailua kona and this is the first time using their service. The usual provider were busy till the following week. Needed this job done like yesterday. These guys came in. Got the job done in a very efficient manner. Leon handled himself in a very professional manner as well as the other plumber Nathan I believe his name was. Great job both of you.

Kevin was our plumber and he was professional, timely and explained everything that needed replacement/repair. We had several issues and had them taken care of, with a more complex issue quote given via email and same day scheduled on the same day. Great service. Pricey but worth it for getting things professionally done. Services: Plumbing leak detection, Plumbing pipe repair, Faucet repair, Outdoor plumbing system repair