We are a local, family-owned and operated company that is committed to providing you with high-quality septic services at a reasonable price. If you are looking for a septic company that will always put your best interests first and provide you with reliable services to keep your septic system in top condition, we want to assure you that you won’t go wrong putting your trust in us.
We use quality equipment, environmentally friendly practices, and expert regional knowledge to provide useful septic solutions for both residential and commercial customers. There is very little that we can’t do in terms of septic services. If on the rare chance we cannot provide the results you need, our “no results, no charge” policy goes into play.
We use quality equipment, environmentally friendly practices, and expert regional knowledge to provide useful septic solutions for both residential and commercial customers. There is very little that we can’t do in terms of septic services. If on the rare chance we cannot provide the results you need, our “no results, no charge” policy goes into play.
Served areas
- Castle Hayne, Leland, Hampstead, Burgaw, Holly Ridge, Sneads Ferry, Jacksonville, Wilmington
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We believe that you should be able to expect straightforward answers about the condition of your septic system and what it takes to keep it performing reliably. We will always take the time to address your concerns and provide advice about septic maintenance. We recommend an annual inspection so that any issues can be resolved while they are more manageable.
When performing septic inspections, we’ll check every component to make sure it’s working properly. You may choose to schedule a septic inspection with our team before you sign the paperwork on a real estate purchase, or you could have us perform an inspection to provide as part of the sale of a property to another buyer.
While hydrojetting is often effective, it won’t work in every situation. We have the necessary experience to accurately assess the situation to offer you the best solution for your situation. You can rest assured that we’ll put your interests first, and that includes letting you know about the most reliable and cost-effective solution.
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Reviews (19)
Megan Bartholdson
May 16, 2022
We recently had an after hours septic emergency and Anthony came out within an hour, provided exceptional service and helped us troubleshoot the problem we were having. We asked his opinion about a couple of things during the course of our conversation and the proposed diagnosis he made was spot on and helped us later in the week with the service provider. Totally above and beyond the call of duty and so appreciated. Thank you again.
Alex St Pierre
Sep 20, 2021
Brett Neville
Aug 08, 2021
TLDR; 5 STAR SERVICE - HIGHLY RECOMMENDED! I called The Sewer & Drain Medic to inspect a septic system on a home that my real estate client is in the process of purchasing. From the initial call, I could tell that Anthony was a real pro in his industry. He followed up yesterday to ensure that we (the buyers and myself) were still planning to meet at the home this morning and to remind them to bring their payment card for processing on site.
He instructed us to arrive 30 minutes after he did so that he could get the initial inspection out of the way prior to our arrival. With time being so valuable these days, I really appreciated this, as we wouldn't have to waste time watching him dig and inspect. This will be the first home that my buyers will live in that has a septic system, so they had some concerns and questions.
He took time to answer their questions and was very informative with best practices for septic systems, which will help them to better take care of their system and to mitigate future potential problems. Anthony was very personable and he will be my go-to recommendation when my real estate clients need septic inspections, maintenance, etc. I highly recommend Anthony with The Sewer and Drain Medic.
He instructed us to arrive 30 minutes after he did so that he could get the initial inspection out of the way prior to our arrival. With time being so valuable these days, I really appreciated this, as we wouldn't have to waste time watching him dig and inspect. This will be the first home that my buyers will live in that has a septic system, so they had some concerns and questions.
He took time to answer their questions and was very informative with best practices for septic systems, which will help them to better take care of their system and to mitigate future potential problems. Anthony was very personable and he will be my go-to recommendation when my real estate clients need septic inspections, maintenance, etc. I highly recommend Anthony with The Sewer and Drain Medic.
Andy H.
May 25, 2021
Brian West
May 24, 2021
Anthony at The Sewer and Drain Medic provided exceptional service for my septic issues. The price quoted to pump the tank was very reasonable and what I paid at the time of service. He took the time to help me troubleshoot my issues and explain things in great detail without over charging. He genuinely seemed to have my best interest in mind. For any future issues I have, or tank pumping, he'll be the first person I call, no question.
Josh C.
Feb 25, 2021
I have a septic system that was recently experiencing backups. I had used Anthony for the original inspection when we moved into the home, and he was so helpful, informative, and willing to answer all of my questions that I kept him in my contacts list as my preferred vendor. I called Anthony to see if he could come pump it, and he suggested that there might be something else the matter.
I snapped some pictures of the pumping setup and the tank risers, and he walked me through some basic troubleshooting of the system while on the road. His friendliness, helpfulness, and willingness to explain every little detail to me without making me feel stupid was so very appreciated. More importantly, we were able to diagnose the issue and fix it without having him come out. I would recommend Anthony and his services for all manner of septic or drain without hesitation. He's fantastic.
I snapped some pictures of the pumping setup and the tank risers, and he walked me through some basic troubleshooting of the system while on the road. His friendliness, helpfulness, and willingness to explain every little detail to me without making me feel stupid was so very appreciated. More importantly, we were able to diagnose the issue and fix it without having him come out. I would recommend Anthony and his services for all manner of septic or drain without hesitation. He's fantastic.
Kyle Austin
Aug 09, 2020
N. Rocks
Feb 09, 2020
I don't typically write reviews, but I felt obligated to write a review for this business because of more than one positive experience with them. I've now "worked with" both Anthony and John. They're hard working, they understand their craft, and they're honest. They're also professional, on time, and fair with their pricing. Obviously, pricing is a scary thing when dealing with a septic system, but they properly anticipated the repair prior to performing it so what was quoted to me was what I paid.
Alex Anthony
May 28, 2019
Anthony at Sewer and Drain Medic saved our bacon on a home purchase. We nearly bought a house with a potentially failing system. The bank didn't require an inspection but we got it on our own. It turned out the house had a history of septic trouble and an uncertain septic future. Anthony would have a PhD in septic science if such a thing existed. I was impressed with how well he explained the septic system workings to a novice.
Anne Proukou
May 04, 2019
Kara M.
Mar 28, 2019
Anthony was great! He answered the phone on a weekend when no one else did. He gave great information about what to expect, what to do until he was able to come out and look at our septic, what the expected cost would be, etc. He was very polite and knowledgeable when he came to my home. Everything went well and my septic tank is in great condition. I would absolutely use this service again and tell others to use them as well.
Greg G.
May 25, 2018
We used Anthony when we first moved into our house to pump out our septic as per the move-in agreement. He offered great rates and information. Two years later we experienced significant flooding and our septic system stopped working. He came out as soon as possible and checked our system after we requested the septic to be pumped. Anthony came out and inspected our system and told us that we didn't need a pumping.
He spent an hour of his time at our house checking our system and providing us with useful information. He could have easily told us that we needed it to be pumped and we would have not known better. If you need your septic system serviced, use The Sewer & Drain Medic.
He spent an hour of his time at our house checking our system and providing us with useful information. He could have easily told us that we needed it to be pumped and we would have not known better. If you need your septic system serviced, use The Sewer & Drain Medic.
Mark B.
Mar 29, 2018
During a basic tank pumping Anthony found that I had a two compartment tank. The lid to the front tank had been cemented shut-and never, ever serviced. He finally chiseled it open and was able to pump it-after fishing out about 30lbs of baby wipes and dental floss by hand. Any extra charges for all his hard work? Nope! A solid five stars!
Candice Marshburn
Jun 19, 2017
Sue T.
Jul 24, 2014
Anthony W.
Jul 01, 2014
I called the sewer and drain medic's after moving into a house that was a foreclosure and not knowing the history of the house or the septic system. I called them on short notice. Anthony answered the call. Fortunately for us they were 12 minutes away at the time of the call enroute to their next job. Anthony and Phil showed up on schedule and ready to work.
They provided us quite a education on septic systems as we have had no extended experience with being on septic in our previous homes. This system is 20 years old. They were provided a challenge right from the get go in that none of us knew where the septic tank was in the yard. After about 15 minutes they discovered it was under our deck. After another 20-30 minutes we ended up having to remove several boards from the deck to access the tank. Anthony and Phil did a phenominal job and worked diligentely to access the tank.
It was a team effort and I helped them remove the deck boards to access the tank. What should have been an hour job took 2. These guys were very professional the whole time and explained everything they did in detail before they did it. These two guys had a very strong work ethic and knew their S**t. After a few laughs along the way. These guys deserve way more credit than I can write on the work that they do.
I will say that in todays world finding guys like Anthony and Phil is hard to come by and I hope their supervisor continues to take care of them. In the end they provided us with a detailed report of our septic system and recommendations to maintain the health of it. Extremely pleased with the service they provided on short notice and will not hesitate to call on them again if we ever have a problem.
They provided us quite a education on septic systems as we have had no extended experience with being on septic in our previous homes. This system is 20 years old. They were provided a challenge right from the get go in that none of us knew where the septic tank was in the yard. After about 15 minutes they discovered it was under our deck. After another 20-30 minutes we ended up having to remove several boards from the deck to access the tank. Anthony and Phil did a phenominal job and worked diligentely to access the tank.
It was a team effort and I helped them remove the deck boards to access the tank. What should have been an hour job took 2. These guys were very professional the whole time and explained everything they did in detail before they did it. These two guys had a very strong work ethic and knew their S**t. After a few laughs along the way. These guys deserve way more credit than I can write on the work that they do.
I will say that in todays world finding guys like Anthony and Phil is hard to come by and I hope their supervisor continues to take care of them. In the end they provided us with a detailed report of our septic system and recommendations to maintain the health of it. Extremely pleased with the service they provided on short notice and will not hesitate to call on them again if we ever have a problem.
Devin Blakley
Feb 11, 2014
War Holt
Jan 21, 2014
William H.
Sep 01, 2012
We had water flooding the garage from the sink there backing up when the washing machine was emptying. Zak Killmon came right away even though it was a Saturday and he stayed until the problem was resolved. He was courteous and professional at all times. The fee was very reasonble considering the time and effort it took to resolve the problem.