Hessian Plumbing Services Inc.

John was great, so helpful with all my questions and did such a professional job. Truly impressed with Hessian Plumbing's integrity and fair pricing. So happy to have found "my plumber" - they have earned this customer's loyalty! Service: Plumbing leak repair

John was so great to work with - answered all my questions and up front pricing. Excellent work, (fixing some leaks) and very reasonable pricing. Appreciate their integrity, value and quality work. This company is a breath of fresh air in today's world! Thanks Hessian!

Matt was extremely professional, on time and VERY knowledgeable Thank you so much! Service: Plumbing leak detection

Very professional and efficient work. Reasonably priced. I recommend these folks.

Water heater replacement. I had an excellent experience. Water heater broke and Hessian was able to replace this for me for half of the price the utility company quoted me at. On time, professional, friendly.

I called Hessian plumbing about a leaky valve for my exterior water, Mike gave me a quote over the telephone. I was not ready to get this fixed due to winter coming and no need for a new valve. 2 weeks later I found that I had a leaky shower drain and called them back, Mike remembered our conversation about the exterior water valve. I scheduled my services within a couple of days, and the job was completed at a very reasonable price and done very well! Thank you Hessian plumbing.

We called Mike at Hessian Plumbing to replace a sink stopper that was broke. He gave us a quote and John came out at the stated time. He replaced the drain quickly and efficiently. We are very happy with the result. We will call them again for any other plumbing problems in the future and totally recommend them!

Critical: Professionalism, Responsiveness This business was not responsive. After working with Mike to get an estimate on a job, he stopped returning emails after initial estimate, just to ask a few questions. I'd tried for more than a week emailing and received no response. Mike seems like to string you along until he finds an easier job for higher return$$.

Critical: Professionalism, Responsiveness Save yourself the trouble and go elsewhere.

Mike and the Hessian Plumbing team are worth their weight in Gold. After a toilet sprung a leak over the weekend, I called around to 5 plumbers Monday morning trying to get ahold of someone to come find the issue and fix it. The first company to come out was not Hessian. Gosh, I wish it would have been! That would have saved me $99 and a lot of worry.

The plumber who shall not be named quoted me minimum $1200 to fix the toilet and two valves I requested a quote on, but came up with a laundry list of other "urgent fixes". The scare tactics and price tag made me uncomfortable (10K of fixes?!). I called Mike in tears to see if could get a second opinion. He talked me off a ledge and restored my faith in the profession.

His quote for the toilet and valves was in the 400 range, ended up being $740 because they had to replace a pipe they didn't know about until the toilet was removed. So - more work for about half the price quoted. While they were here, the plumber also peeked at a few things from the urgent repairs list from the other company and reassured me that none of it was truly urgent.

We found a few items that can be put on the someday list, but nothing dangerous or urgent at all. Hessian plumbing has fair and transparent pricing, they are NOT pricing on commission to find things that don't need to be fixed like some other large chains in the area.

We had a crack in our sprinkler backflow preventer. They came out the same day, had it fixed within 30 minutes and were very reasonably priced! John who worked on the backflow inspected both inside and outside to ensure we did not have additional issues and was very courteous and friendly. I would highly recommend them! Service: Plumbing leak detection

Monday was our first time using Hessian Plumbing, and in the future, we'll definitely call them again. They were fast, professional and super reasonable. Thank you!

This business has horrible customer service. Like a few other reviews have stated don't expect any customer service if Mike is busy. I was really excited to use this company for their support of military families. I called once and left a message for a quote with all my details and what I wanted. Never heard back so I figured I would call again the next day and say I had left a message and was still interested in the quote.

I got a call back later that day with the most snobbish message I have heard from a guy. He had such a snarky tone and said if I want a quote I should leave details of what I want quoted (I already did). I called back left another message with all the details and never heard back. Oh well, I found someone else and I'll make sure to specifically not recommend this business. Very disappointing.

A++ to Hessian Plumbing and Mike! My husband has replaced lots of toilet flappers, but we had a feisty flapper/toilet that wouldn't cooperate (plus a broken emergency shut-off valve). Looked on Yelp for a plumber and saw that Hessian Plumbing was recommended. I spoke with Mike -- he was friendly and had an opening that worked for us. Mike came by today and fixed the toilet in under 15 minutes. Total pro. Thanks, Mike!

More than happy with the experience I had with Hessian plumbing. Matt was punctual, professional and responsive to questions. He made quick work of replacing my pressure relief and 2 other valves (at a reasonable price too). Called them and the service was complete within a week. I will definitely utilize Hessian again if I ever have any plumbing needs.

Mike was very responsive to my emails and calls. Price was right on par with what I was expecting, and the technician who installed my water heater (Matt) was friendly, professional, and efficient. I'll definitely use Hessian again if the need arises. Avoid the big brand name shops and stick with the locally owned places, like this.

I had been putting off some plumbing work after receiving a crazy quote from another company, but after seeing some recommendations from trusted neighbors, I gave them a call. Their work was excellent and their honesty saved me hundreds of dollars when one of my items could be repaired to like new condition instead of replaced. It seems rare to find such a trustworthy company that offers great service and value.

I understand why so many step up and say "Hessian Plumbing" in local groups when a call goes out for plumbing recommendations. I know I'll certainly be a part of that chorus from now on! Thank you! Quick edit to give kudos to John, the on-site plumber. Great work!

I do a LOT of my own housework, will do nearly any plumbing not behind the wall, and I am very meticulous when it comes to work being done on my house. I have had Hessian Plumbing out several times to do small work behind the wall/replace a water heater/put in a home water filtration system. Matt always comes to do our service, and I could not be more impressed. First, because the company doesn't water a ton of money on advertising, prices are very fair.

They are upfront about pricing - most jobs are hopefully and then a few were fixed price. They are punctual and responsive. The company is highly professional and Matt has always done outstanding work. It is good to have a plumber you can trust, and I can say you can trust Hessian Plumbing. I love it that this is NOT a big chain, and it shows because the people who work here take real pride in their work. I will never use a different plumber.

Exceeded expectations, timely, efficient and well done. I had Joh'n's excellent service. My #1 go to plumber. Highly recommend. Services: Tap repair, Shower repair, Waste disposal repair

I'm updating my review from 1 star to 5 star. It took me a while to connect with Mike. However, Mike took care of the project once we got connected. Matt, who actually came to my home, was awesome. Matt did an awesome job at a very reasonable price. Please do not waste your time searching for plumbers. Call Hessian or send email to Mike. I'm a happy customer.

This is not about their work. I received very good review about the work from my friend. I have few projects and called couple of times. I also sent email. Didn't hear anything from them. I am looking for someone else now.

Prompt, courteous, fair, quick. John did a great job working down my punch list of toilets, sinks, shower problems. What more could you ask. My new go to plumbing company. They were willing to come the day after I called. Offers military discount. Call them, you will not be disappointed.

Needed to have our water heater replaced. It was dated, starting to rust on the bottom, and wasn't providing adequate hot water. Without hesitation, we called Hessian Plumbing as we have used their services before and had been very satisfied. Mike and his team are awesome! He was able to work with our schedule and quickly set up an appointment to have John come to our home to replace the water heater. John arrived within the stated time frame.

He was courteous, very nice, professional, efficient, and extremely knowledgeable. He explained exactly what needed to be done; and took great care in protecting our floors and carpet while taking out the old water heater and bringing in the new one. In the end, Hessian's price was fair--exactly as quoted, no hidden costs. We highly recommend them!

We have used Hessian Plumbing many times over the years at both our Eagan homes. They are prompt, courteous, respectful, knowledgable and fair. I would recommend them to anyone.

I called them at 7 AM on the Monday after Easter. I had never used them before but they had a lot of excellent reviews on google and they opened at 7 AM. Mike answered the phone and had Matt at my house at 8:40 AM. Both were extremely professional, the work was done quickly and efficiently at a very reasonable price. I could not be more pleased with the service that I received and Hessian will definitely be the only plumber we will use in the future.

I hired Hessian Plumbing to install some new faucets and a 3M water purification system. Mike, the owner, was very friendly and helpful. The actual plumber was on-time all three days and seemed proficient. Everything works. The pricing was a straightforward hourly rate + parts.

Unfortunately this individual was not licensed to work in St. Paul so was unable to replace our hot water heater, however he did still offer some advice and a quote over the phone to give me a ballpark idea of what to expect, even though he knew he wouldn't actually be able to perform the work. I was impressed that he would go that extra step. Some plumbers I've spoken to during this process have been far less polite and helpful.