Our mission has always remained the same-to provide unparalleled service and allow our work to exceed all expectations of professionalism, integrity, and effectiveness. From the smallest and easiest job to the most strenuous, we make sure that we're not finished until the satisfaction of our customers is met. We aim to finish each project in a timely-manner and with the highest level of quality. With a focus on personalized service, competitive rates and customer satisfaction, we're always striving to meet and exceed industry expectations.
Services
Since 1991, our aim has been to provide you with expert service, honest estimates, and helpful consultations. From professional guidance to long-lasting work, our kind and knowledgeable staff is here to help you every step of the way, because we know what it's like to be in your shoes. At General Plumbing and Septic Services, Inc, we make sure your needs come first and offer a variety of top-quality services and plans. Our main goal is to take care of everything from the very beginning, bringing you exceptional results.
We strive to make things hassle-free and convenient; especially when it comes to our Inventory Management. Call now to book an appointment! Since our founding, we have been one of the most trusted names in the industry. Hire us for this service and learn how we cater to the needs of each client, ensuring the results you need and deserve.
Reviews (10)
Jessenia Quinonez
Jun 05, 2022
General Plumbing & Air Conditioning went above and beyond for me when it came to replacing my old AC Unit for a brand new one. Truly professional and extraordinary customer service. Thank you so much to my technicians Kris and Michael. Both were very friendly, polite and professional. They explained the entire process from start to finish. Tracey and Stacey made sure to make this experience very smooth and stress free. Thank you so much for accommodating me and for making this experience wonderful.
Dusty Melton
May 21, 2022
Every technician who has helped improve our Bear Lakes Estate home since we arrived in late 2018 has been exceptionally professional, friendly and diligently efficient. However, Josh is in a place of his own, and that's why we ask for him by name. No challenge is too large or too small: He always is there for us and our complete satisfaction. Today's visit was no different. Spying a deficiency in one our toilets but not having the replacement part at hand, he immediately sprinted to the nearest plumbing supply store to harvest what he needed.
Any other company, based our our life experience, would have asked us to schedule a future visit and repair. but not General and Josh. "Get it done now and get it done right" are their guiding principles. How totally refreshing!
Any other company, based our our life experience, would have asked us to schedule a future visit and repair. but not General and Josh. "Get it done now and get it done right" are their guiding principles. How totally refreshing!
Barfield McCain
May 11, 2022
Andrew Godby
Apr 12, 2022
Melissa Boland
Apr 06, 2022
Michele Lutz
Mar 18, 2022
Aren and Jonathan were professional, courteous, attentive, thorough, and prompt. They explained the repair process to me, and kept me informed as they completed the work. They were quite respectful of the environment, and cleaned their work area before leaving. Excellent service! Service: Plumbing leak detection
Ed Rivera
Mar 06, 2022
General Plumbing is an Outstanding Company and I highly recommend them to All. Tracy who works at the office is very Professional and takes the time to listen so she can help. The Technician Nick B. was Super and repaired my Water Heater and most importantly took his time and got it done right. Thank you to General Plumbing and I will definitely recommend you all.
Alisha Anderson
Feb 21, 2022
5- star rating! Incredibly reliable and honest company with competitive pricing! Technician, Damian is OUTSTANDING and should be requested, if possible, every single time. Incredibly knowledgeable and proficient. Professional and honest! Unbeknownst to us when purchasing the home 2 weeks ago, we learned from Damian after his very comprehensive evaluation of the plumbing that our water heater was 20 years old and needed to be replaced. Damian was very thorough with explaining our options for replacement. Came back just two days later to install and see the job through! A very refreshing experience to deal with people of such honesty and integrity!
Ron Hemstreet
Feb 16, 2022
My daughter's gas hot water tank was in it's last death throws so I called 3 plumbing companies and Amy from General called back within a hour. I explained the situation and also that we were in a time crunch and needed it replaced in the next 3 days. Ken arrived promptly at 9:00 the next morning, explained my options, and he was able to install a new tank that day. Jonathan came to help and both were very professional and did a very neat installation.
I should also mention that Ken explained that part of the service contract provided an assessment of the house plumbing where they discovered the bathroom sink was clogged so they cleared. it. But wait, there is more. That evening we had an A/C problem and again, they were the first to respond. I forget the tech's name, but he also was able to get there quickly and got the problem repaired. I highly recommend General Plumbing and Air.
I should also mention that Ken explained that part of the service contract provided an assessment of the house plumbing where they discovered the bathroom sink was clogged so they cleared. it. But wait, there is more. That evening we had an A/C problem and again, they were the first to respond. I forget the tech's name, but he also was able to get there quickly and got the problem repaired. I highly recommend General Plumbing and Air.
Jennifer Richardson
Jan 16, 2022