Valley Plumbing CO - Indio

A very professional and responsive company. Drew came to my house today to flush out my water heater and check out the plumbing throughout the house. He was very knowledgeable and did a great job. The prices are very reasonable, and they show up on time. Very refreshing!

They failed to come out for the first appointment I made with them. They called the day off the appointment telling me they could not come. So I had to reschedule. The second appointment, the guy did come out but did not have the very simple part needed to do the job. Finally on the third time they were able to do the work. But it was quite expensive for what they did. After all that, the guy had the nerve to try to sell me a monthly plumbing protection plan. Not good.

Chandler is wonderful, prompt, able to fix the problem and likes dogs too :! If you want it done right, ask for Chandler at Valley Plumbing and you will get the service you deserve!

The technician that came out to estimate my combo washer installation was friendly. Both of the options quoted were extremely high $1700 on one and $5000 for the other. I ended up canceling and I had a well known handyman do an excellent job on the first option for only $290 parts and labor!

Excellent service from our initial phone call to job completion. Robert & Christian we're friendly & professional. Scope of work & pricing were well explained. This was our first experience with Valley Plumbing & we couldn't be happier with their prompt & professional service. Service: Plumbing pipe repair

Overpriced. Condescending attitude. Wasted a week because of them. Ultimately glad I hired someone else who did the job sooner and for HALF the amount quoted by this company.

I was on Yelp today and realized I never left a review about this business last year when I had my experience and in light of some of the current lower reviews I felt it necessary to chime in. They have been in this valley for years and my mom has used them with success so when I had an issue at my new home, she suggested I call. They charged me to come out and look at the situation which is fine.

They explained if I hired them I would not be billed that fee. Sounded pretty standard to me. Once they got here, the guy gave me such an outrageous quote to replace a kitchen faucet that it was almost laughable. I ended up paying them the fee to just LEAVE and hired a different company who was 1/3 the price and did a great job on short notice. We later found out that Valley Plumbing had been sold to investors, which explains why they suddenly have money for all those fancy commercials.

That should have been my first clue to avoid them. We also heard that the plumbers were switched to commission which sadly would encourage a person to beef up the quote and really, can you blame these workers? They need to make a living. I feel bad for the employees that had to stay.

Our washer and sink were backing up when being used. We called Valley plumbing at 8am and Michael S was at our door by 12:15. Fixed the issues and showed me a few things we could do to help. Michael was efficient, kind and knowledgeable.

Oscar was very polite. I would never use this company again and have already told others never to call Valley Plumbing. There price structure is ridged and inflated so I paid $68 for an estimate and hired another professional plumber. The quote from Valley Plumbing was over $1700. I paid less than $800 to another plumber for same work plus some additional tasks.

They make their money from customers who are stuck in a bind and must proceed. My advice is 'do not call. Wish that I read these reviews before wasting $68 and an entire 2 days of waiting. I repeat, 'do not call'! Valley Plumbing is the worst.

We called Valley Plumbing to get quotes on improving our hard water situation and David M. was enormously helpful and informative. We are new to the area so he explained to me about the options and patiently answered my many questions. I am sure we will use this business for our plumbing needs and wholeheartedly recommend VP and David.

We had several contractors come look at our problem that we thought were termites. One termite "expert" took a look and said yes its definitely termites and for $2500 he will drill holes in the floor of kitchen and pump in 15 gallons of poison to kill them all. Another contractor came in and wanted to charge $6,000 to tear out a wall and redo all the plumbing.

We called Valley and they knew immediately what the problem was. No termites, only a leaking cold water pipe under the kitchen sink behind the wall. They cut into the wall and patched up the leaking pipe. It looks just like new now and cost only a small fraction of the original bids. Highly recommend them.

Elisabeth and Christian were very professional and courteous. They keep us informed of all steps and unexpected items during the installation process Also like to thank Dave for his professionalism and advice. Great Job Services: Toilet installation, Faucet installation

Oscar identified the problem almost immediately! After another plumber and an appliance specialist couldn't! He was knowledgeable and clear in explaining (and taking a picture) where the source of the leak was. And the price was very very reasonable. Will definitely use Valley Plumbing for all plumbing issues! Excellent service!

I have never had a problem with them until now. I understand that good employees are difficult to hire these days but over a week to repair a shower head is ridiculous and it's still not working correctly

Showed up on time. Isaiah was the lead associate and was great to work with. He and his helper were professional in their approach in determining the problem we had. They were successful. We received a price to repair and a time to repair that day. I would recommend Valley Plumbing to everyone.

Valley plumbing double charged my parents twice for two service calls but only worked 16 minutes on the second service call, the first service call they did nothing and they were told that the 68 dollars would be credited for the second service call which they didn't do The first call the guy said they didn't have the right tools and would need to come back and when they came back they still charged them for both calls They told them they would come back and then never did When they would call the owner said he was at home already and wasn't coming out now They never would call back

Jeff and Dave arrived early and worked efficiently. They installed my new gas cooktop and checked everything out for me. Cleaned the work area and hauled away my old appliance.

Very impressed with Michael's professionalism and service. He installed a Toto Neorest Bidet in record time and full knowledge of how complicated that is because he has done many of them before. I will definitely use Valley Plumbing for all future needs. The previously called company had no experience with full unit bidets and quoted $400 more than Valley!

Our toilet floor flange, made out of plastic, had broken. There was no way to securely mount the toilet to the floor of our condo. Valley Plumbing came and installed a kit to repair the broken flange. The work on the flange was $505. They said for an extra $200+ they would reset the toilet, and I declined that extra. When they finished, they had reset the toilet, connected the water line with a new braided stainless steel hose, and sealed the toilet to the floor.

They did it at no extra charge, so I got the whole job for the original $505. What impressed me about Valley Plumbing is the follow up. After the work was completed, I received a follow up call the following day to make sure I was happy with the work. Then, a few days later, I received a thank you card in the mail. It made the whole experience very professional, even if the price was a tad high from other quotes received.

Unfortunately, I cannot recommend Valley Plumbing - at least for attempting to fix a complex gas leak. On a positive note, their scheduling agents are quite responsive, and the plumbers they sent were well-intentioned -- however, they clearly lacked the experience to identify the source of the leak - as did their supervisor (who never bothered to offer anything but telephonic "support").

The multi-day/week misadventure - most painfully - was extremely costly, given Valley Plumbing's charge per separate service billing scheme (sort of like ordering a large banquet al la carte). I ended up not following up with Valley and hired DVS Plumbing - who identified the leak rather quickly (see my 5-star review) - for much less than the absurd $15k++ quote Valley gave me to rip apart all of the drywall in my home.

Valley may be okay - but over-priced - for simple plumbing needs, but my experience suggests that they are a very bad choice for complex jobs. I cannot offer more than one-star - they failed to solve my problem, and cost me thousands of dollars. To date, no one has bothered to follow up with me on why I never scheduled another appointment - thank goodness, I finally realized that they were clueless.

D J Hall (artist) ALERT to BEWARE. Valley Plumbing Co., Bermuda Dunes takes advantage of / and rips-off customers. DO NOT USE THEM! If you do, absolutely do not sign anything until they've completed work. My honest husband naively trusted this company and was "required" to sign for service before it commenced. He was misled about the service and costs. Also, the serviceman tried to "sell" my husband on un-necessary work.

As an architect, my husband is very familiar with plumbing service costs. The final bill was twice the standard, proper amount. In my subsequent contacts (phone / chat) with Valley Plumbing, I detected the manner of a misleading and deceptive practice by this company.

I was having issues with my hot water going in and out, so after paying several other professionals to come out and diagnose the problem with no results I decided to call Valley Plumbing. Scheduling was easy and the lady I spoke with was very nice. My service guy, Brian, came out the very next day and immediately showed me what the issue was. I ended up needing a new water heater and he took care of everything for me.

I had a new water heater and hot water within a few hours. Brian was awesome! He kept me informed letting me know what he was doing every step of the way and was very helpful, efficient, professional and courteous. I'm extremely happy with the service I received here and will be referring them to friends and family. My only complaint was that I didn't call Valley Plumbing sooner!

Brian, arrived on time. He was polite and knowledgeable. He completed the task calmly and timely. He even taught me a little plumbing! The staff communicated with me re the time frame and everything was done professionally.

. these folks continue to over exceed our expectations, with their customer service, quality workmanship, detailed cleanliness, courteous and respectful employees. we couldn't be more satisfied. Robert, our tech, was on time, explained the procedure, quoted the cost, and finished the job ahead of his estimated time. he was personable and professional. Valley Plumbing is a quality company made up with excellent employees, and a model business plan and direction.

I had arranged for an appointment at 1.00 pm today. No one arrived so I called at 1:15 and ask when the service tech would arrive. I was told he would be here at 3:30 - 2 hours late. He didn't arrive at 3:30 so I called at 3:45 and asked where is he. I was told he would be here at 4:30. He finally arrived at 4:45. Didn't solve the problem. I paid him $68.00 and he left. Terrible service and in the future I will find Another plumber. I'm