Bobby's Plumbing Inc

I had a cracked drain pipe leading into concrete. The plumbers used a large jack-hammer for two hours around the pipe and told me the pipe was cracked all the way through and said they couldn't fix it, then left. I had asked about running a new drain line, they weren't interested. After three hours of using a chisel to get to undamaged pipe (I think the jack-hammer was causing more damage to the pipe) I repaired the drain pipe myself. I've never had a plumber just give up on a job.

They got here quickly and took care of the problem right away at a fair price. Would definitely use again. Service: Drain cleaning

I was disappointed in the overall service. The leak was close to the toilet since the sink and shower had no blockage. I told him i thought the blockage was in the vent, but he was convinced it was in the toilet. He said it was more expensive to go up on the roof. He spent the next two hours in the bathroom including removing the toilet and did not clear the blockage.

Finally he went up on the roof and cleared it in less than 20 minutes. The cost for what should of been a less than an hour job was $275. I'm convinced he ran up the bill on purpose.

Critical: Professionalism, Punctuality, Quality, Responsiveness, Value Wow. Close for an entire week? Screw your customers? Service: Boiler installation

Saved the day. Had another co. Come out they came 4 hrs late. Did NOT have a water heater with them when they said they would. And charged us 50.00 just to say they would have to come back the next day. Terrible co! Called Bobby's plumbing came out that night charged us half of what the other co. Wanted did the job in 45min and NO service call. Plus couldn't have been a nicer guy. Thank you so much Randy you saved the day! 5 grandkids and no hot water. Thank god for good people!

I cannot speak highly enough about this company. Their service is beyond par, their prices are excellent and their response time is immaculate. Such a nice group of employees with very competitive pricing but top notch work as well. my elderly mother needed some emergency plumbing work done and Bobby was there the very next day fixing her iron pipes in her bathroom and then was called a second time to disconnect some outside shower heads from a garage that was damaged and needed to be demoed. Again, he was there at the scheduled time professional and courteous and gave my mom what I thought was one of the best deals for the work he did. I cannot recommend this company anymore than I'm trying to do right now.

Bobby's plumbing was always prompt, professional and courteous to our household. Definitely a company I would feel safe recommending and will definitely use them for any and all future plumbing needs. Services: Toilet installation, Shower repair, Boiler installation

I'm very impressed with Bobby's Plumbing! From the initial call I could tell this was a very professional business. The technician Randy arrived on time and got straight to work. He was very quick to replace our old leaky laundry valves and didn't leave any mess! I am glad I have a new go-to plumber as I have gone through a few in the last couple of years. Highly recommend!

We had a leaking toilet in the Master Bath. I called Bobby's Plumbing after a friend suggested them. The last time we had this done, we called Ben Franklin Plumbing and was really unhappy about their business practices. More about that shortly. Anyway, Bobby's guy came out a couple hours ago, replaced the inside parts of the toilet. He got it fixed and added a mechanism that causes a double flush, a welcome alternative to the water saver nightmares.

So the toilet is fixed, and I got a bill for $154. Now back to Ben Franklin Plumbing. They did the exact same thing on another bathroom here a month ago. The exact same repair. The only difference was Ben Franklin's bill totaled $349! You be the judge but I think I got hosed by Ben Franklin. I suggest, if you'd like to avoid that, call Bobby's Plumbing.

I was very satisfied with the excellent service I experienced from Bobby's Plumbing. They arrived when promised. Worked quickly and efficiently. They got the job done. They even recommended a great water clean up company that I could have my insurance pay for. I was totally pleased.

We had a big problem that couldn't wait til the next day. Called Bobby's plumbing and spoke to John, who was very nice on the phone. He promised someone would get there around 4, and called again to let me know the time exactly. A nice young man showed right on time and discovered the problem and took care of it promptly. He discovered a broken pipe and we will be calling tomorrow to have it fixed. We are new here so finding help on short notice was amazing. We were very pleased to deal with such prompt, pleasant, professional people.

Ordered a new dishwasher and the installer was worried about the water connection so wouldn't do the install. I called Bobby's and they sent Joe within an hour. Completed the install without a problem! Joe was very thorough and cleaned everything up. Nice to have a personable, responsible person come to the house. I'll always use Bobby's in the future and ask for Joe!

Critical: Professionalism, Value BE AWARE OF THIS COMPANY! They will over charge hourly rate. They replaced a water main line and charged me for 6 hours of time when it was only 4 hours. They will rip you off if you don't pay attention. Service: Outdoor system repair

I'm very happy I trusted my instincts on this one and you should too. Answered my call immediately, polite and respectful admin on the phone. Appointment within 2 days - called late on Friday (4:30pm) and non emergency - they were at my house on Monday at 11:30am. Received a call asking/confirming they were on their way. John was terrific and I appreciated his humor-our drains were slow to drain. All in all, Bobby's Plumbing operates an honest business, upfront estimates and job expectation. If you need a plumber don't hesitate for one minute!

OMG! Arrived within 2 hours day before Thanksgiving! Everyone so pleasant and efficient.from the person who answered the phone to the repairman (Jim P))who repaired our water heater. Reasonable rates and very professional. Highly recommend!

On time, great price and did a great job! We had slow to drain shower and toilets. Called the office (after doing my research) - told them this was not an emergency - an appointment was made to my satisfaction. On the day of my appointment, the office called asking if I was ready for them to come over.and boy was i! John arrived went right to work and problem was solved (snake used) within 45 minutes.

He had to cut down shrubs in order to gain access to the drain, bundled them up and placed them on my curb; very thoughtful! All in all, it's been 4 days since he worked his magic and all is running quite nicely. Thank you Bobbies - staff and "the man" all top notch in my book. I will use you again however, I hope its not for a very long time! So readers - go for it, if you want fair pricing and a good job done right call Bobbies!

I can't say anything bad- from my initial phone call to the service I received. Office was fast with appointment (non emergency) and the technician was fast with his solution (fix). I appreciated his "plumbing humor too". All in all a great experience that I expected to pay a lot more than I did. I hope to not need their services anytime soon but I would not hesitate to call if need be.

On March 9, 2015 Bobby's Plumbing replaced the Moen single-handle shower cartridge (part no. 1222B) in my guest shower. On May 12, the guest shower handle was extremely hard to turn and, before further damage would ensue, I reported the matter to Bobby's Plumbing and scheduled an appointment for the next day. During my conversation with the woman who answered the phone, she asked me several questions as to how the damage might have occurred.

I have no children living at home, the only person who uses the shower is my girlfriend who does nothing other than to turn the handle the left to enable water to flow and turn the handle to the right to stop the flow of water. Not too difficult.no abuse at all has occurred. I asked the woman if the part had a warranty, but she claimed not to know if it did or didn't.

Her entire attitude was condescending and rude. In response to my question as to the charge for the repair of the repair, she stated I would be charged for another service call AND the cost of the part. Recently, one of my neighbors had had some work done by Elite Plumbing. I asked him how was the experience and he spoke very highly of the service and the cost.

I still had a very bad feeling about Bobby's Plumbing, from my earlier telephone call and the shoddy work performed on my guest shower. I called Elite Plumbing and spoke with Jason, the owner. He was in the area and volunteered to immediately come to check out the shower. Afterwards I called Bobby's and cancelled the next day's appointment.

The woman who took the call, the same one I spoke with earlier, did not seem surprised when I told her I was using another plumbing company. The shower cartridge was defective and needed to be replaced. Jason informed me that the part was covered under warranty - which was unknown to me - but I should have been told by Bobby's. I expect work to be done in my home to be high quality and to be guaranteed.

If any parts or products are warrantied, I expect to be told. I am not impressed with Bobby's Plumbing and would not recommend them to anyone. Their work is shoddy, they do not guarantee their work and their customer service leaves a lot to be desired.