Nixco Plumbing Inc

GOOD IF YOU ARE PREPARED TO SPEND I am rather undecided about what to think about this service. I leave it to readers to form their own opinions. I booked a non-emergency service to replace the pressure reducing valve in the basement. The technician was very nice and professional. The work was done in one hour of work. The valve and a ball valve were replaced. Retail cost of materials on line $100-150.

Total service cost of $1,140.75. I had to do the repair so I agreed to it, I don't dispute that. When I asked for an explanation of the hourly cost of this service, it was politely explained to me that the cost is not time dependent. About this, personally, I have some doubts. How much can be the hourly rate of a plumbing job? 600-700 dollars per hour, , like a heart surgeon :-? Again, I do not dispute the intervention and the repair works. It does seem a little expensive relative to the time spent, though.

Nixco is awesome! I have used them many times for everything from unclogging my tub ( yes I did try myself but the stopper was unmovable) to repairing a leak in the outdoor water line. They have always been responsive to calls and have come out quickly to fix. Every representative has been professional and friendly. I would definitely give them a call for any of your plumbing needs.

I had some non-emergency plumbing projects, but was able to get an appointment within a couple of days. Steve showed up an hour early and promptly assessed the issues that we were having and gave me pricing for the work that was needed. He was clear about explaining all of my options and the pricing. He was courteous and friendly, yet very focused on completing the work and cleaning up behind himself. He was able to complete everything within about 2 hours. I would definitely use Nixco Plumbing again.

John came out late Saturday evening to do emergency plumbing services. He was very friendly, professional, and was able to get the emergency fixed short term. A few days later he was able to come out with his under study Jared to do the permanent fix, and I was amazed at how they were able to repair the valves without having to remove shower tile. All my questions were answered and the service went the distance.

Chris and Kris showed up promptly on time. They were both friendly and knowledgeable. I explained what work I wanted done and they quickly explained they had the necessary parts with them and the work would be done in a few hours. I was 100% satisfied with the work they completed. They had great attitudes and were very professional. I will use Nixco again.

We have used Nixco Plumbing for 18 years. And for 18 years we have always been satisfied. We usually ask for Russ as our preferred plumber. He is always on time and very courteous. He explains what we need to have done and why. We would recommend Nixco to family and friends. Services: Faucet repair, Sump pump installation

Kyle was professional, courteous and thorough. He made sure the pipes were cleared and clean. Very impressed with him. To date I have used Nixco twice and been very pleased. The service protection plan has paid for itself. Thank you Kyle and Nixco. Service: Drain cleaning

Steve arrived on time and explained completely what diagnostic work needed to be done, along with fully disclosing all charges related to the repair. He took time to show me where the leak was and reminded me about patching the drywall once the job was done. He was in and out in about an hour. Would definitely use Nixco again! Service: Shower repair

I now understand why Nix Plumbing has so many 5 star reviews! I am proud to be another highly satisfied consumer. I hope to not have any other future plumbing issues, but if I do, it will be "Nix to the rescue"! Thank you Russ for your professionalism and honesty about my plumbing paranoia! Great service and communication is key! Service: Water heater repair

Kyle and his teammate were very professional and completed their work efficiently and effectively. He inspected the matters I requested and only presented a scope of work that needed to be repaired and nothing more. I've used Nixco in the past and have the same experience with other service reps as well. I would recommend them for your service needs.

Do not recommend. Got a quote to reconnect a gas line for our gas grill that they pulled in 10 years ago (full job was $300 at the time). They wanted $550 for 1 hour of work max with no parts needed. Trades are in demand but this is gouging.

We just moved to the area and tried a few different plumbers and Nixco was by far the best experience. Todd was not only kind, informative and prompt, he actively worked to solve and diagnose the problems. We will be using them again and highly recommend!

Was looking for someone to provide a quote on a tankless water heater upgrade/install and was told that getting a quote/evaluation would be $40, except Nixco's own website states: "Our team firmly stands by the S.E.R.V.E principles. S- Set the appointment. E- Evaluate situation and entire home at no additional cost. R- Recap the situation and provide professional advice. V- Verify the pricing offered. E- Engage on project." Apparently the "E" needs an asterisk behind it that the evaluation is $40, which I was told would then be applied to the cost of my services if I decided to engage.

I understand it costs the business something to make these evaluations, but I'll be looking for a different provider who is more upfront about their services. Pretty disappointing for a company that otherwise seems to have great reviews.

Business wouldn't give base pricing over the phone for a dishwasher install and removal. Charged $40 to come out and not even look at the situation. They then quoted over $700 without stepping foot inside. No one should ever use this business!

Russ, from Nixco arrived within 2 hrs from my call! He immediately diagnosed the problem and went to work. Russ was very knowledgeable about the components he was working with and did a great job fixing and testing the repairs. I would highly recommend Nixco and specifically Russ. It's a comfort to get things done correctly! Service: Drain unblocking

Chris and his team were so wonderful. They had everything completed in a timely manner and were so professional! Will definitely use them again! Services: Tap installation, Boiler installation

Reliable service. Knowledgeable and courteous plumbers. A bit higher than average price. Simple sump pump (Liberty) replacement cost $750. Expected the cost to be closer to $500 based on local average repair cost estimators. Non-emergency but didn't really have much time to get estimates.

This was my second time using Nixco. Nate did an excellent job with my outdoor faucet repair. Fast and professional with high quality parts. The price was not the least expensive in town but it is worth it to protect my investment in my home. Service: Leak investigation and repair

Extremely responsive. Fast. John was excellent. Responds to calls and text messages quickly. Who does that these days? This is the second time I have used them and John and the experience was the same time both times. Does quality work and is very customer friendly. I would recommend John and Nixco to anyone. Service: Boiler installation

Chris was prompt and friendly. Identified and showed me the problem and explained pricing options. Fast and professional service; I am very impressed! Would highly recommend. Service: Pipe repair

Russ was professional and respectful of my home. He sent a text to notify me of his arrival time and he was on time. He replaced two outdoor faucets and did a great job. We have used Nixco for several of our plumbing issues and they have always delivered excellent service. We recommend Nixco for any of your plumbing needs.

Called to get estimate on several plumbing projects. Tried to get a ball park estimate, but was told that someone would need to come out. Representative came out and briefly looked at project, saying that their pricing process is based on standard pricing for projects and not hourly rates. Which seems to me they could have given a ball park estimate over phone. Received quote and the pricing extremely high.'I already received additional quotes and the pricing no where near their pricing. $400.00 to replace a bathroom sink faucet. So the $40.00 service fee was a waste of money. By the way the other quote much cheaper, no service fee!

I called to see how much it would cost to install a toilet and the operator told me they have to come out to give a quote $40. When the plumber got here, without even looking at it he told me $400. If the operator would have just told me that over the phone I wouldn't have made the service call. I guess it's just a quick way for them to make $40

Over priced.had ask them to were a mask. I could tell that he did want to do job since it was a old house.did not want to make out paper estimate.(lazy) Just wanted the 39.95 so he would be done for day.

We had Nixco (Chad B.) handle a sewer line repair issue as we prepared our home for sale. They got us on the schedule quickly for both the initial site visit and to perform the work, which we appreciated as we were under a tight deadline. Chad clearly explained what needed to be done and the work was done promptly and professionally. I would definitely use Nixco in the future and have already recommended them to friends.

Nixco and put same day, Chris was super professional, knowledgeable. Friendly and respectful. My problem was solved. Plumbing is expensive though.

I had two repairs -- one was to fix a sewer leak next to the house and the other was to replace galvanized pipe in the basement because the pipe had a lot of buildup in it from years of use. Todd did the work. He was very pleasant and diligent. I am very pleased with his work and I highly recommend him. I unfortunately did not catch the name of the apprentice who helped Todd with the sewer repair work but the apprentice was also very pleasant and worked well with Todd. They make a great team.

John and the Nixco team were tremendously professional and went out of their way to complete the project above expectation. When Nixco found out issues beyond the original scope, they communicated the situation and the recommended solution and costs associated clearly. I would call them again in the future.

Wonderful! Gary has been to my house to repair things a few times. Very professional and kind. I love this company!

Extremely professional service. Timely, accommodating and knowledgeable. Their work is first rate. Helped with a bathroom remodel and I could not be more pleased with the quality of their craftsmanship.

Nixco Plumbing professionals are efficient, knowledgeable and courteous. I've dealt with this company for nearly 20 years and while they are not inexpensive, they do excellent work in a timely manner. I've had experience with others and there is no comparison.

Never, never, never will I do business with this company again. They sold and installed a hot water heater 4 years ago. Last month, it died already. I called them and they said we'll come out and look at it for a small service fee (I think it was $39). They informed me on the phone that it may still be under warranty, and if so, they would replace it for just the cost of the install.

I said great! They came out and told me good news, it's under warranty and all you have to do is pay for the installation. The tech said let me check availability and get the install price. He came back in and said I can get one tomorrow and the installation cost is $1,200! I told him that was a ridiculous price for installing a water heater.

He shrugged his shoulders and said "don't shoot me, I'm just the messenger." So, that's how they stand behind selling me a defective water heater-try to screw me on the installation to replace the bad unit. I immediately called another company, Joe's Professional plumbing, who came out the next day, pulled the old water heater, got me a brand new one (warranty replacement) and installed it for $350. He was shocked at the price Nixco tried to charge me. I'm baffled Nixco stays in business. I know they'll never get another penny from me or anyone I know.

Gary and the team were fantastic. Nobody wants to spend lots of money on a water heater, but nobody likes showering in cold water. Tyler took my call at 9 pm and was very professional. Gary showed up in the morning and didn't try to talk me into a new water heater. he looked for ways to save me money. He knew how to deal with my dog! Great experience and I highly recommend Nixco plumbing.

Called to replace an outdoor spigot. After cutting a hole in the drywall, he cut the copper pipe and replaced the spigot leaving a mess on the floor and the garbage from his work. According to the garbage he left the new spigot was about $50.00. Total cost of the job which took about one hour $450.00! I called the office to complain about the charges and the work and never even got a call back from the manager. Wow do I feel stupid for hiring this company. That is one mistake I will not make again.

This is an update to a previous rating. Nixco installed a gas line for us and we had some gas leak issues that came up. Nixco made good on their warrantee and fixed the issues with the work. They were honest and up front about the problem, and resolved it beyond what they had to do. They were very professional and apologetic. I wasn't happy that the issue came up, but was pleased with the end result. You can trust that if any issues come up with their work, Nixco will take care of them.