Chris Couch Plumbing Inc

I truly believe that I was overcharged for a simple installation of a new sink garbage disposal that I supplied myself. I was charged $340.00 to install a $179.00 unit which took their technician only 20 minutes. I was extremely upset when told how much the service call was, but paid the technician immediately by credit card before he left. An hour later I received an email from their billing dept. stating that my credit card refused payment and they were asked to confiscate my card by my credit card company.

I got an email just before theirs from my credit card company stating that the expiration date and three digit code which their technician entered into his electronic card processor didn't match my card. I called my credit card company immediately and they said that they never asked to have my card confiscated. I have an excellent credit rating and have never not paid any obligation due. This has been a horrible experience that I wouldn't want anyone else to go through.

Everything from start to finish with this company with excellent. Every person I worked with was courteous and prompt. I couldn't recommend them more. A short notice appointment to get some things taken care of for my elderly parents. Priceless. Flawless service and work. I will definitely use them from now on. Services: Drain cleaning, Outdoor plumbing system repair, Plumbing pipe repair, Sewer repair

Had Summers Plumbing out to fix a very clogged main drain this morning. Jamie and his coworker (whos name I am blanking on at the moment) were on time, quick, and performed quality work. After the line was fixed, they took the time to explain the issue, how it happened, and how it can be prevented. Will continue to use Summers for my plumbing needs.

Very professional and ON TIME! The diagnosed an issue, 2 other plumbers were unable to figure out at my dental practice! Highly recommend for plumbing needs. They text when the technician is on the way along with a picture of the technician, which is a nice safety feature if any of my female staff might be the one handling the service call!

Summers installed new water heater and pumped septic tank. Professional job done and very pleased with their service. Would recommend and use Summers Plumbing again. Service: Water heater installation

My kitchen faucet, which I installed myself 10 years ago, suddenly began having problems with low pressure (all other fixtures in the house had good pressure). Having used Summers Plumbing before to connect the house to county water), I called them for help. After having spent much of my life in construction and home repair, I no longer am able to crawl on the floor and under a sink.

I was able to secure an appointment the following morning for Summers Plumbing to bring a new faucet and replace my old one. Two plumbers (Sam and Don) arrived on time and within an hour had replaced my faucet. They were very thorough, cleaning the top of the sink before installing the new faucet, fixing a leak in the shut-off valve, being sure that the sink drains were not leaking, and cleaning up all trash. I will not hesitate to call Summers for any future plumbing needs.

If you need a plumber and Summers Plumbing serves your area there is no reason to look any further. They are very professional, reasonable pricing and their customer service on the phone is amazing. My daughter recently bought a home that had old pipes that kept clogging. Jamie and Don found the issues and took the time to show me the problem, explain why it was happening and how to fix it.

They fixed it so my daughter could use her plumbing over Christmas and returned this morning to finish the job. I cannot recommend this company enough. You will be extremely satisfied with their service and repairs. Thank you!

I currently live in a property approximately 80 years old, so as you may imagine there are plumbing problems that arise frequently. Summers Plumbing is not only efficient, but provide top notch service at very reasonable rates. I have had them service my property from installing water heaters to fixing leaky pipes, and their consistently in quality never disappoints. Would certainly recommend!

We needed a dehumidifier drain pipe installed. Jamie and another tech whose name I did not get, came out on time and got the job done. I had asked that they call since I would be at work. He did and made sure everything was the way I wanted. We have two dogs and the techs also entertained them for a bit as well. They were professional, efficient and thorough. Plus my dogs loved them so they had to be good folks!

We have entrusted our plumbing issues and repairs to Summers Plumbing for 10+ years. They recently tackled a huge project that included the installation of a sewer lift station pump at a rental cottage in our back yard and tied it to the sewer line at our house. They also re-plumbed a bathroom in our house that was tied to the sewer line at the rental cottage and tied it to the sewer line at our house. Chris and Jimmy Summers guided us through this project by explaining all that would be done and answering our questions along the way.

Their field staff/technicians and office staff are excellent! This is a very dependable company, and I recommend Summers Plumbing for any of your plumbing needs, both big and small!

I had an AMAZING experience with Summers Plumbing! I can't remember the names of the 2 plumbers who worked on the leak in my apartment, but they were absolutely incredible! They had to come by 2 different days, and each time they were very professional, kind, and considerate. They also told great stories and it was fun just getting to hang out with them while they worked!

My roommate and I are young female college students, but we never felt uncomfortable being alone with the two male plumbers. They were so considerate with cleaning up after themselves and leaving the place even cleaner than they found it! And they seemed VERY knowledgable and talented at what they do! Through the phone Morgan always worked with our schedules and let us know when the plumbers were coming by.

She was so kind and very communicative, which was helpful while navigating class times with the plumbers coming. All in all, I didn't realize you could have such a positive experience with a plumbing company, but I will absolutely use Summers for the rest of my time in Athens, and I will urge all of my friends to do the same!

First let me state that Morgan is one of the most professional customer service reps that I have encountered in the longest time. She was very sweet and answered all of my questions. I got an appointment to have someone come out to my house within 2 days and they even arrived early. Morgan called that morning to confirm the appointment and then asked if they could come early.

The two technicians arrived early and were extremely nice. They were in and out within an hour and taught me some tricks about a garbage disposal that I never knew. They cleaned up after themselves and answered any questions that I have. I would not hesitate to use them again for any plumbing needs that I might have in the future.

From start to finish Summers plumbing was top notch! They were responsive and professional, they answered all my questions and did a great job. Jamie and Don were awesome during installation. They went out of their way to complete my project, the floor had a problem that made it difficult to put in the toilet so they worked around it until the flooring issue could be resolved instead of just leaving.

I also had the opportunity to speak with Morgan on the phone and through email a couple times and she was always helpful and pleasant. I can't give enough praise to this outfit as a whole! I definitely would recommend to summers plumbing for all your plumbing needs!

They came out to replace a pressure regulating valve in my basement. The technicians were polite, friendly, knowledgeable, fast and thorough. They were in and out in an hour with no mess in a carpeted work area. I would highly recommend them for any plumbing needs.

Don and Jamie were awesome! They were on time, identified and fixed my issue. Knowledgeable and courteous every step of the way. Highly recommend Summers Plumbing and Don and Jamie. Also, in the office Morgan has been outstanding to deal with. She not only helped me schedule everything, but followed up with me serval times to keep me in the loop. She's great!