Bjornstad's Advanced Comfort

Couldn't be bothered to call to schedule install. We'd made arrangements for a new a/c and furnace back in early spring. As my mother is elderly we wanted to get an install date before the heat and humidity hit. I called and explained our purpose for wanting a date and was told Dave would call. One week later I called and let them know I hadn't gotten a call.

It was the exact response, that Dave will call. I said it's been a week and they said the same thing. I asked if getting a phone call was asking too much. I got a snarky response. I called Duitsman Plumbing and Heating in Estherville and got a better deal and they installed the AC the following week. We talked to Dan on May 31st and I'm sitting in air conditioning today! That's how you do business. Under promise and over deliver.

We have had Lakes come out to help troubleshoot and repair our complicated heating and cooling system for our 11-room bed and breakfast. They sent Louie, who was exceptionally competent, very professional and thorough in his work. We appreciate working with him! Services: HVAC system maintenance, Heating system repair

In an area where it can be difficult to find an appliance repairman to come in a remotely timely fashion, this was a breath of fresh air. I called first thing in the morning for our A/C leaking and they were able to fit me in just a couple hours later. When I have been used to hearing "early next week" this was a reason to celebrate! Jesse was friendly, professional and efficient. Highly recommend!

Fixed our problem and explained what type of air conditioner we had. Old! Lol very helpful to understand what to expect with the age of it.

Lakes Plumbing & Heating is a very good company to work with and their service is GREAT Their service tech's are friendly and just plain good at what they do. Thanks for the super service from Peggy too.

This is literally the ONLY place that would help me out in the area. My furnace ignitor went bad and all I wanted was replacement part, not a service call. I called, and quite literally, every single place in the area. Nobody would help. Not only would they not help, they were rude about it. I was getting stressed out because It's winter time and an ignitor is a must to keep from freezing.

I finally called these guys. The gentleman told me he'd search around for me and he'd call me back. 10 mins he called back and said he found a replacement part and was willing to sell it to me. These guys are amazing to deal with and they made me a lifelong customer. Thanks guys!

Great service friendly staff and employees always been happy

I called at 9 am because our furnace wasn't working right. A guy finally showed up at 5pm and said the furnace was too old to to fix and left us in the cold. Pretty sure he just wanted to sell a furnace instead of repairing it. I got online and found parts for it using the model number. Maybe he just couldn't fix it because he had no skills.

Had an issue with our air conditioner/furnace and our sump pump. They were quick to respond. Had some minor trouble with our furnace repair bill because it was still under warranty, but it was eventually resolved. They are quick to respond, do good work. I will use them again!

Not sure what to say. Called them 4-6 months ago to fix 2 exhaust fans and get a bid for a new furnace. In a brand new house. The guy said he was going to office and was coming back. He never showed I called a few days later was told they would get back to me, no call. I called 2 weeks later spoke to I believe the service manager. Was told part was on order. Called about a month later to follow up again was told they would get back to me, no call.

I give up. I get a bill in the mail about 5 months later. So I call them, talked to that same manager who says I vaguely remember this I don't know what happened. So he sets an appointment to come and look at it. Guess what NO SHOW NO CALL. WOW IS ALL I CAN SAY. I am updating my review as later the same day as the no show the estimator did call and come.

He was unaware the time of appointment had been set. He checked what need to be checked and sent the estimates over. I also received a phone call form the owner apologizing the ball got dropped. We agreed to move forward and within about 10 days the parts arrived and the job was completed. We are most likely moving forward the the other estimate as well.

Called LPHC Christmas Eve morning. Furnace had quit working and temperature was down to 69 and dropping. Within 15 minutes two very nice young men were at my door, and my furnace was running smoothly when they left a short time later. Thank you to them for the prompt and friendly service. Would recommend anytime. Add on.later that night the furnace started turning on and off again.

Problem not solved after a new igniter installed. We then used the plumber that my husband used at our farm in the country. It turned out to be a gas valve and was an expensive repair. The first guys were very nice, but my furnace in town didn't get fixed.

I am extremely happy with Lakes Plumbing and Heating. They have been there for me with my personal home and for my business needs. I refer them to my clients and have heard wonderful feedback on both ends. It is nice to have a company that stands behind there service and products with a great group of men and women on their team! Thank you, for all your hard work.