Home Heating

Home Heating was great! We had them install a garage heater and a tankless water heater. They did outstanding work. My only complaint about them was the mess they left behind. The work they did required them to add another gas vent outside our house, and we found a dried foam insulation, metal shavings, and very sharp chunks of metal conduit outside.

In the garage we also found sharp chunks of metal pieces and shavings on the floor. Outside was much worse though. I would not hesitate to use them again and would certainly recommend them to others. I would just ask them up front to please clean up at the end and check things over before they left.

Having worked 35+ years in aerospace I've dealt with a large number of contractors and special service providers. My recent experience with Home Heating, Plumbing to select and install furnace and A/C equipment was a pleasant event. From point of sale with Joe to the installers I was impressed with their professionalism and job performance. Mat and Travis were punctual to the minute and took the time to walk the job while we discussed the scope of work, work breakdown structure and estimated completion times.

They worked as a team, to dismantle the old systems and install new with no disruption to my home office activities. Care was taken to protect my home (floor coverings and doorways) we couldn't even tell a major installation has taken place. What a pleasure to work with a team who knows their trade inside and out. Highly recommend this company for residential servicing of HVAC.

Our 20 year old boiler had a couple of valves that started leaking bad, Brian and another gentleman came over and were extremely professional and knowledgeable with the system. They rebuilt it with new updated parts and we were back up and going. Total cost was real reasonable and fair. We have been using Home Heating for many years, always reliable, I highly recommend them!

We had a water heater issue that caused it to stop working. The technician was able to show up within 30 minutes of when we placed the call and very quickly fixed the issue. He also helped explain how we could self-repair a similar issue in the future as well as spending 10-15 minutes waiting to make sure the issue didn't reappear before he left. He was very professional, courteous, and helpful. We would recommend.

Plumbing technician was able to come quickly, was very polite and got the job done quickly. Did a nice job of sharing options and helping check for warranties on our old water heater. Excellent experience, will definitely use Home again. Furnace repairman was very thorough and found a number of minor improvements for furnace performance as well as a motor replacement.

When the new motor failed multiple times, he was prompt to come back and replace again at no charge, and eventually went to a different supplier as the motors that were failing seemed to have come from a bad batch.

Joe and Joel did an amazing job, after I called in and was told your company didn't do anything with sewer vents on the roof they came out, unplugged the vents and made copper T pipes to put in to keep unplugged. They also found a floor drain in the basement that was cracked and determined a lot of the septic smell was coming from there. They came back out and jackhammered the drain out and replaced and were extremely neat and cleaned up great, besides a bit of concrete dust I had nothing else to clean up.

I have not had any issues since they were out. I have had issues with this for several years and never had anyone find the problem, they always just put a bandage on it. My mom and brother have also had Joe over and have been extremely happy, I recommended your company to my neighbor and your guys came out and took care of their problems also. I would recommend these guys to anyone! Thank you for a wonderful job! Job# 297264 Jill Guttormson

We realized late one Sunday afternoon that we had no hot water. We called the next morning at 8AM and had a service technician at our home by 9:30AM. The technician replace the thermocoupler, cleaned the pilot light and burning and we had hot water by 11AM. We were very happy with the fast service and quality work. Service: Water heater repair

Our 1 year old furnace which was purchased and installed by Home Heating stopped heating. I called the Home Heating after hours number at 10:10 pm and a technician arrived within 30 minutes. It appeared that he got the furnace working and left. An hour and a half later the temp of house dropped to 60 degrees. At 1:10 am I called the after hours phone again and spoke with Candace who took my information and said a technician would contact me.

At 3:30 am I called the after hours numbers again because I hadn't had any contact from a technician. However, the call went to voicemail instead where I again left my information. No contact from a technician. Over the next hour and a half I periodically called the after hours number but it always went to voicemail. Our house was getting colder. Finally at 4:30 am Candace did pick up my call and told me that the technician was at another call and that we were next on his list.

No technician arrived. I called at 8:30 am and Candace told me that the technician was picking up items at the shop and would be here by 9:00 am. By 10:30 am the technician had fixed the furnace which was an installation problem. I did ask the technician about his overnight work. He told me that my 10:45 pm was his last job and our 9:00 am was his first of the day.

This means that we were getting incorrect information from Candace who assured me that the technician was on another job and would get to us as soon as possible! The upshot of this experience is that it was faulty installation that caused this problem which I should not be billed for, and the Home Heating website and phone recording which claims to offer help "Day or Night" is incorrect!

We were able to get service on our furnace the same day and the service tech was Garrett who was very knowledgeable and pleasant to work with. I have used Home Heating several times both in my Real Estate business and personal home. I highly recommend them. Services: Repair HVAC, Cleaning

I had an alarm light and beeping coming from my filtration system. They came out the day after I called, and DJ explained to me how the filtration system worked and replaced the ultraviolet light bulb. He was very helpful in explaining the system to me and gave me direction on what filters to replace and when. We are new to West Fargo and have found Home Plumbing and Heating to be a reliable and reasonably priced plumbing and heating contractor. Will definitely use them again.

This company has been around for years, great staff, easy to work with, speedy, clean. and the finish product is amazing. Well worth the call

We've used Home Heating several times over the years. New hot water heater, new furnace, adding central air, and now radon mitigation. I purchased a radon detector (https://www.amazon.com/gp/product/B00H2VOSP8/ref=ppx_yo_dt_b_asin_title_o09_s00?ie=UTF8&psc=1) and it was showing readings from 5 to over 8 picoliters of radon. 2.5 picoliters is considered safe.

I contacted Home Heating and several other radon mitigation services for estimates on mitigating it. 3 of the estimates were in the $1,500 range just for the radon mitigation. Home gave me an estimate $200 to $300 less, and included a new sump pump. TJ and Paul came out to do the install. They did great work, and cleaned up after themselves. The sump is now sealed, and the radon seeping into it is being vented to the outdoors. The radon detector is now reading between.37 and.74 picoliters, well under the recommended safe levels.

Excellent service by Home Heating and Plumbing; Heather, Carl and Ty specifically. They took care of our water heater warranty service the day after I called. They provided answers to all our questions, were neat and professional through and through.

Had to get my heating exhaust cap replaced and ended up needing to replace some of the piping on the roof. The 2 technicians (the only reason 2 were there was because this job was on a roof) left for 2 hours to get parts and I was charged the full labor rate for both technicians for those hours.

I just had a new gas furnace and central air conditioning unit installed by Home Heating. First of all, they did not try to Over Sell me. When I asked them if I should step up to more expensive units, Matt actually told me the only person that would benefit from stepping up is the salesman. He sold me exactly what I needed and didn't "oversell" me like most of the other companies I got quote from did.

The installers were very nice and explained things to me very well. They did a great job with the installation and cleaned up the area when they were done. I would recommend them for any of your Heating or Cooling needs.

Carl and Adam came to our home to check out our hot water heater. Upon inspection they found our current water heater to be corroded and in need of replacing. They were able to get to work right away and put a new one in, that day! I asked a few question regarding maintenance and upkeep. They were thorough with their explanations and Carl even stopped back when I had a question after they completed the job! The service was professional and pricing was reasonable.