Southern Plumbing

If I could give a negative star, I would. I had a scheduled first appointment (7:30 - 8:00) on Friday June 24. Received a call at 7:15 am and was told they probably wouldn't be there until after 10:00 am. The appointment was rescheduled to Monday June 27th, first appointment again (7:30-8:00). I received a phone call at 8:05 to say there will be there in about 45 min to an hour. I guess they think everyone can wait around for them. Maybe I should charge them for the time I missed at work. Needless to say I won't be using them.

They put a new water heater in my house and it was damaged so they had to replace it. I still have water problems with hot water in my moms bathroom. The guy who put my dishwasher in barely got it in good it took 3 hours.

Southern Plumbing I want to thank Frank at Southern Plumbing for the all work they did on an older house that needed to be taken off the septic tank and connected to City Sewage. Frank and his crew at Southern Plumbing were able to accommodate this, with all permits, within a very reasonable time frame for a more than fair price. My tenant is an elderly lady, who recounted the story of how Frank back-filled the ditch that he had just dug in order for her to get out to the driveway to her car. Frank could have easily directed her to use the backdoor and walk around, but his small gesture of kindness did not go unnoticed. I will not hesitate to call Southern Plumbing for any of my future plumbing needs.

Critical: Professionalism, Responsiveness Receptionist, Sandra refused my business after gathering 15 seconds worth of information from me. Father's residence has a leak and he has dementia, she claims she can't help even with the Power of Attorney in hand. To fix a leak.thanks for helping our family Sandra. Helping the elderly one refusal at a time.

CHECK YOUR BILL. The work was done to my satisfaction, but it was only after the repairman left that I noticed he'd charged me for an extra hour that he was not here. I called to discuss the charges with the office, but they did not respond. Though when I called for the appointment they called me right back. Lesson learned - don't let it happen to you.

Lack of training, if you don't learn quick they just feed you to the wolves. Wouldn't recommend working here.

I was given their name in passing at a local thrift store. We set up the appointment their technician was on time, very respectful and completed the job quickly. I would definitely recommend them. Thank you once again for handling your business professionally.