Drew's Plumbing

Company came out to fix shower in October, but by March the issue was back. Attempted to get someone back out for several weeks. Calls would be unanswered, appointments would be scheduled and then changed, and finally a last minute cancellation 2hrs before they were scheduled to arrive with no return call to resolve situation. Suggest finding someone more reliable.

Older Technician with beard driving like madman on Stephanie. Riding people's asses, switching lanes, and speeding. Very professional driving a billboard on wheels.

Terrible experience, I was charged $700 for camera work to discover problems under the floor and did not receive them after 3 weeks of waiting! I asked for a refund and sent another company out to do the work. Had to wait for weeks to get my refunds because the "manager was on vacation", only to have them decline refunding my money. I am a property manager and have been sending them work for several years (this was on one of my personal properties) and they didn't event recognize me! I am taking them to small claims because service was so bad.

My review is from November 2018. The property management company I rent through sent you guys out. My kids bathroom Was clogged, the plumber said to hold down the handle for 3-5 seconds since it was older. He snaked it that day. The next day i had to contact them since that didn't work. After awhile of snaking the guy said he found two mechanical pencils and that it was old because they were so deep.

Here we are three months later and we receive a bill Because you guys said it was an easy find and was our fault. Please be ethical and NOT go back on the truth! Honestly well after a year you want to post my bill & ask how it was easy. You should've called me, I'm super honest. I don't appreciate a tech lying saying it's not my fault than you guys changing the story. It's not ethical, I don't appreciate that.

I paid the bill and moved on. If you want to call out this years later at least admit what you did was wrong. Thanks for putting this as your picture though, warn everyone of your shady ways!

Wonderful prompt professional service! Service: Water heater installation

Great company always prompt to return texts, phone calls or emails. They are quick to come out and assess any issues you may have and they are even available on weekends.

The technician followed up to make sure the project was completed and the appliance was working correctly. Pricing is on the higher side.

I needed a replacement valve installed on my water heater and Drew's plumbing came out the same day. Great customer service from Katelyn. Highly recommend them.

These guys were so bad I don't even think they deserve one star. Came home from vacation and had a water leak outside between house and water main. Shut off water for the weekend. Called Drew's am at 830 when they opened. Called Drews because had good ratings. They said they would be out between 900 and 1200 but closer to 900. Jeff showed up at 1145. Jeff said he would be back between 200-300 pm to repair.

Not here by 400. Since I had no water to House I called them back twice and left a message as office closes at 330. Jeff called and said on his way. Showed up intoxicated. Fixed repair temporarily and said would be back in the am. Next day office called asking for money. Told them plumbing not finished and needed corrected. Another guy came out and said could not be fixed.

Office staff called again requesting money. I requested an invoice which I had not received. I was told they do not mail invoices. Office staff very unprofessional. They did email an invoice. Our job and payment is in contest at this time. I DO NOT recommend Drew's plumbing

Jeff just put in a new water heater in one day's notice. Drew's Plumbing is efficient and reliable. We have been using Drew's Plumbing for over 20 years and they are the best. Why call anybody else! Thanks for the quick installation and quality service. Drew's Plumbing also has a great warranty!

I had a technician come out for a free estimate for some plumbing issues. We got a quote for $5500 to demo our bathroom and redo our drain. (That's not even the retile, that's just to demo) Most of our heavy plumbing is outside the house or behind an outdoor wall. I thought it was weird to go through the tile so I decided to ask a second opinion.

When they came out I was with them when they opened up my sewer line and the brass cap that plugs up our sewer line was destroyed. You could see that Drew's plumbing couldn't get it opened so the technician just smashed it open with a hammer. He of course never told me. I called them and let them know what their technician had done to my property.

They said they had to investigate and call me back. When they finally called me back they told me the technician admitted that he broke it and they offered me a 10% discount. No thanks guys, your silly demo quote wasn't even what was wrong in the first place, my sewer line needed replacing! This is one of the most serious plumbing issues that can come up in homeownership and they can't even diagnose it or too lazy to do a heavy job and just wanted to get 5500 unnecessary dollars from us.

They are totally okay with destroying someone's property and leaving someone's home with an open sewer line from this neglangence. Stay far away from these guys and get yourself a real professional or your just throwing your money away.

Drew's Plumbing was recommended to me by Bruce from A+ Pro-Tech. Bruce helped me with some mold remediation, so I called him looking for a good plumber. I have a rental property in Henderson and my tenant called saying that the water heater was leaking and that they didn't have any hot water. Since the water heater was the original one from when the house was built in 2003, I knew I needed to get it replaced ASAP.

I called Drew's Plumbing and they were able to send someone out the same day. Since I live in San Diego, they made it easy for me to take care of everything over the phone and email. Thank you for being so great and making everything so easy!

They were very prompt at returning my call and gave a competitive quote. More importantly, given the urgent nature of a water heater replacement during the winter, they were quick to schedule and replace. Further, they did not add a charge to use a credit card.

We were referred to Drew's Plumbing by our property manager to fix a water leak between the water main and our house. They came promptly as scheduled. The ditch was hand dug. They did a great job avoiding plants and limiting the amount of landscaping to be repaired. Everything that was dug up was left to be salvaged so the landscaper would be able restore the landscape to its original condition. We would definitely use Drew's Plumbing for any future plumbing issues!

My neighborhood, which was built in the early 60's is awesome except for one thing: the cast iron plumbing which after 50 years in the ground is starting to break down! I became aware that the "official neighborhood plumber" is Drew's Plumbing. After hearing good reviews from neighbors who have used Drew's for similar problems, it really was a no brainer on who I was going to call. Jeff (last name Drew) came by and was familiar with the situation and gave me a fair estimate. Bernice and Katelyn were always friendly and helpful on the phone.

As it turned out, what we thought would be a small collapsed section of pipe that needed replacement turned out to be a much larger section which was tied into the kitchen, laundry room and bathroom. As Jeff warned, we wouldn't be able to tell what the real extent of the problem was until we got down there and boy was he ever right! Thomas and Derek did most of the digging and were very friendly and professional. Thomas replaced all of the pipes.

I really felt sorry for all the hard work they had to do as getting at the pipes in these concrete slab houses is no small undertaking. Overall, even though is was a difficult and lengthy job, I would I definitely call Drew's again if I have any similar issues. Jeff was very fair with the pricing of this huge job and I appreciate that! Overall, it was a job well done but I'm sure they won't take offense when I say that I hope I never have to call them again!;).

Just a final update, all of my sewer issues are now fixed, and all of the holes have been filled w concrete. I just wanted to say thanks again to Drew's and especially to the crew - Mike and Thomas "Papa Giorgio" who did the majority of the work here. Seriously they were so nice and friendly and professional and helpful throughout this whole process that I couldn't have asked for more.

They were on time and they worked SO HARD doing backbreaking chiseling and jackhammering and drilling and digging that I was amazed at how hard they worked. I hope they are getting paid well because they worked HARD. They even thanked ME for being so patient while my house was being dug up! Seriously, I owe them for fixing what was a MAJOR repair at my house. Thanks again Jeff and crew. And again, I highly recommend Drew's!

I'm writing this review late but I still wanted to share. I utilized Drew's Plumbing to install a water softener on my new home. I had an excellent experience with this company. The young lady that answered the phone was very kind and professional. The gentleman that came out to do the installation took his time to complete the job right. He respected my property and cleaned up after himself. The price was very reasonable and I will definitely utilize their services in the future.

We have been using Drew's Plumbing for many years. They have always responded with any and everthing we asked for over all these years. Thes guys are true professionals and go way beyond the job requirements. I have every confidence in their ability to solve alll our plumbing needs in a timely, professional manner and at a reasonable cost. Jerry LaFavor